Lady on the phone from call centre repeatedly advised me that that car dealership I was looking at didn’t exist due to my difficulty finding the site. Sent me up and down various times as seemed to... Ver mais
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Localização
Trocar localizaçãoUnit 7, Sidings Court, HU4 7DY Hull, East Riding of Yorkshire, GB
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Veja o que dizem as avaliações
The technician came to fit my new windscreen on site where I work he was very friendly and on time. He rang me before he got there and told me he would be there and when he got there, he was very help... Ver mais
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Just had Richard and Andy at your Hull Branch make up a flat laminated glass for our Scania T-cab O/S rear window from a Land Rover flat windscreen. No other company was interested in helping but they... Ver mais
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I am very impressed with National Windscreens, the technician Matt was very efficient with contacting me to confirm he was on his way. He then set about removing & replacing 4 windows damaged & broken... Ver mais
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Detalhes da empresa
Sobre National Windscreens - Hull
Escrito pela empresa
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Informações de contato
Unit 7, Sidings Court, HU4 7DY, Hull, East Riding of Yorkshire, Reino Unido
- 01482-910-048
4,7
Excelente
547 avaliações
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Couldn’t recommend this company enough
Couldn’t recommend this company enough, Top service by Adam at the Hull branch thank you for squeezing us in at short notice.
Very happy with the quality of work, Top set of Lads
2 de agosto de 2026
Resposta da National Windscreens - Hull
We're so pleased to hear you couldn't recommend our company enough! It's wonderful that you received top service and that our team was able to assist you at short notice. We're especially happy that you're very satisfied with the quality of work.
Good communication pre delivery of car
Good communication pre delivery of car. Very efficient on the repair and pleasant to deal with.
3 de agosto de 2026
Resposta da National Windscreens - Hull
We're so pleased to hear that communication was good before your car's delivery. It's wonderful to know that the repair was efficient and that you found our team pleasant to deal with!
A speedy polite and professional job…
A speedy polite and professional job done . Could not fault1st attention given to me from initial contact to completion of the work.
Overall ‘a job done well’
Thank you
23 de julho de 2026
Resposta da National Windscreens - Hull
We're so pleased to hear that you found our service speedy, polite, and professional. It's wonderful to know that you were happy with the attention given from initial contact to completion. Thank you for your kind words!
All perfect!
17 de julho de 2026
Resposta da National Windscreens - Hull
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
I am very impressed with National Windscreens technician Matt.
I am very impressed with National Windscreens, the technician Matt was very efficient with contacting me to confirm he was on his way. He then set about removing & replacing 4 windows damaged & broken by vandals. Very very nice chap & kept me informed how it was progressing. It took over 3 hours to complete but nobody could have done it better, considering all the trims that had to be removed & then replaced. Matt was excellent all round & I would definitely recommend National Windscreens.
10 de julho de 2026
Resposta da National Windscreens - Hull
We're delighted to hear about your positive experience with our technician and the efficient service you received. It's great to know that the replacement of your damaged windows was handled so well, despite the complexity. Thank you for your kind words and recommendation.
Resposta da National Windscreens - Hull
We're so pleased you found the booking process easy, received fast appointments, and experienced speedy service. Thank you for your wonderful feedback!
All round star performance
Good communication beforehand. Punctuality around the projected appointment. Consideration for neighbours. Helpful and courteous dialogue with the fitters. High degree of competence in the job itself.
9 de julho de 2026
Resposta da National Windscreens - Hull
We're so pleased to hear about the good communication you experienced and the punctuality of our team. It's wonderful that our fitters were helpful and courteous, and demonstrated a high degree of competence.
Great and quick job
3 de julho de 2026
Resposta da National Windscreens - Hull
Thank you for your positive feedback! We are delighted to hear that you had a great and quick experience with us.
Brilliant repair
Brilliant repair combined with a spot on technician giving a first class service
29 de junho de 2026
Resposta da National Windscreens - Hull
We're so pleased you experienced a brilliant repair and received first-class service from our technician. Thank you for your wonderful feedback!
Resposta da National Windscreens - Hull
We're so pleased to hear that your service was prompt and efficient! Thank you for sharing your positive experience with us.
Came to my home address and fitted rear…
Came to my home address and fitted rear windscreen took him about 40 minutes very happy thank you
19 de junho de 2026
Resposta da National Windscreens - Hull
We appreciate your positive feedback! We're glad we could fit your rear windscreen at your home and that you're very happy with the service.
The guy was very efficient & polite
The guy was very efficient & polite, good idea for us to be able to track his timing. Overall no issues at all.
17 de junho de 2026
Resposta da National Windscreens - Hull
We're so happy to hear about your positive experience! We appreciate you taking the time to share your feedback with us.
I was informed that it would take 4…
I was informed that it would take 4 hours to sort the screen but when I arrived the technician told me he would get it done in an hour and a half, which he did.
17 de junho de 2026
Resposta da National Windscreens - Hull
We're glad to hear our technician was able to complete the screen repair more quickly than expected. We appreciate you sharing your experience.
Great service, Rubbish App
Great service by the branch however the app was rubbish! Booked the appointment which only had an am option, the branch then called to say this was wrong. The app also said to allow 4 hours, the work took an hour. Great branch rubbish app
17 de junho de 2026
Resposta da National Windscreens - Hull
We appreciate your feedback regarding your recent experience. We are glad to hear our branch provided great service, and we apologize for the app's shortcomings. We are working to improve our app's accuracy.
Very professional staff that came to…
Very professional staff that came to our transit van
6 de junho de 2026
Resposta da National Windscreens - Hull
We're glad our professional staff provided excellent service. Thank you for your kind words!
The service was quick and efficient
The service was quick and efficient. The fitter was polite, friendly and very professional.
10 de junho de 2026
Resposta da National Windscreens - Hull
We're so pleased you found our service quick and efficient, and our team polite and professional. Thank you!
screen was done very quick impressed…
screen was done very quick impressed how quickly car was done
5 de junho de 2026
Resposta da National Windscreens - Hull
We're so glad to hear we completed your screen repair quickly. Thank you for your feedback!
Very happy with work completed by…
Very happy with work completed by national windscreens
1 de junho de 2026
Resposta da National Windscreens - Hull
We are so pleased with your satisfaction. Thank you for your feedback!
Easy to book
Easy to book, Good communication from the man who was fixing it. Good job all round
5 de junho de 2026
Resposta da National Windscreens - Hull
We're so pleased you found our booking easy and communication good. Thank you for your kind words!
Every thing was easy and the chap that…
Every thing was easy and the chap that did the job was very friendly
25 de maio de 2026
Resposta da National Windscreens - Hull
We're so pleased everything was easy and our team member was friendly. Thank you for your feedback!
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