National Windscreens in Nottingham replaced my windscreen and I had my car back in 4 hours with all driver’s aid systems calibrated and working. Excellent service. Staff were helpful and friendly.
A empresa respondeu
Localização
Trocar localizaçãoUnit C2, Crossgate Drive, NG2 1LW Nottingham, Nottinghamshire, GB
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Veja o que dizem as avaliações
The fitting was on time and completed efficiently. Would have liked it done sooner but realise thats not always possible.
A empresa respondeu
I had a very positive experience with the brunch in Nottingham. Among the stress of having my windscreen almost fully cracked, I had to request manufacturers standards item for my warranty and necessa... Ver mais
A empresa respondeu
Car was booked in for windscreen replacement by insurer. Needed DAS calibration afterwards. Arrived at 8.30 as instructed , took 2 hours exactly. On return of car DAS system didn’t appear to be worki... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre National Windscreens - Nottingham
Escrito pela empresa
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Informações de contato
Unit C2, Crossgate Drive, NG2 1LW, Nottingham, Nottinghamshire, Reino Unido
- 0115-882-0454
4,5
Excelente
740 avaliações
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National Windscreens in Nottingham…
National Windscreens in Nottingham replaced my windscreen and I had my car back in 4 hours with all driver’s aid systems calibrated and working. Excellent service. Staff were helpful and friendly.
26 de setembro de 2026
Resposta da National Windscreens - Nottingham
We are so pleased to hear that you had such a positive experience with our Nottingham team! It is wonderful to know that your vehicle was ready so quickly, with all safety systems fully calibrated and functioning perfectly, and that our helpful staff made you feel welcome. Thank you for taking the time to share your lovely feedback.
spot onyou did what you said
you did what you said. you were on time. you were polite. helpful.
17 de outubro de 2026
Resposta da National Windscreens - Nottingham
We're so pleased to hear that we delivered on our promises, arrived on time, and were polite and helpful throughout. Thank you for sharing your wonderful feedback!
Resposta da National Windscreens - Nottingham
We are so pleased to hear that you found the booking process straightforward and received excellent, welcoming care from our team. Thank you so much for taking the time to share your wonderful feedback!
On time and efficient
The fitting was on time and completed efficiently. Would have liked it done sooner but realise thats not always possible.
5 de outubro de 2026
Resposta da National Windscreens - Nottingham
We are glad to hear that your fitting was prompt and completed smoothly. We appreciate your patience regarding the scheduling and value your feedback as we continuously work to improve our service timelines.
Whilst my car was taken on a test drive…
Whilst my car was taken on a test drive (calibration). It was clearly ragged.
60 miles had been used from fuel, I had an ongoing dpf issues which had been cleared. This shows the car had been driven in high revs.
Completely unprofessional
8 de outubro de 2026
Resposta da National Windscreens - Nottingham
Thank you for your feedback. We appreciate your time in highlighting your concerns regarding the excessive mileage and high engine speeds during your vehicle's test drive. We take such reports of unprofessional driving very seriously and are investigating our calibration procedures with our team to ensure proper care is taken.
Windscreen replacement done quickly and…
Windscreen replacement done quickly and professionally.
23 de setembro de 2026
Resposta da National Windscreens - Nottingham
We're so pleased to hear that your windscreen replacement was completed efficiently and with a high level of expertise. Thank you for your wonderful feedback!
Not good service at all alot of errors…
Not good service at all alot of errors during the service which cost me damage to my car boot?!
30 de setembro de 2026
Resposta da National Windscreens - Nottingham
We are deeply sorry to hear about your experience and the damage caused to your vehicle's trunk during your service. We take concerns like this very seriously and truly appreciate you taking the time to share your feedback with us.
Very positive experience …
I had a very positive experience with the brunch in Nottingham. Among the stress of having my windscreen almost fully cracked, I had to request manufacturers standards item for my warranty and necessary calibrations.Adan was very helpful and understanding of the associated pressures of having a non drivable vehicle. I was very pleased with the interaction with all other staff the day of the replacement and I was very happy with the quality of the job done. I would be a returning customer should the need arise .
26 de setembro de 2026
Resposta da National Windscreens - Nottingham
We are delighted to hear that you had such a positive experience at our Nottingham branch during a stressful situation. It is wonderful to know that our team was understanding of your needs, guided you through the warranty requirements, and delivered top-quality work on the replacement and calibrations. We truly appreciate your kind feedback and look forward to assisting you again if needed.
Resposta da National Windscreens - Nottingham
We are so pleased to hear that you found our service to be on time, efficient, pleasant, and professional. Thank you for your wonderful feedback!
Window repair very good and completed…
Window repair very good and completed promptly in a timley manner. However Reception staff not very pleasant. A bit abrupt.
15 de setembro de 2026
Resposta da National Windscreens - Nottingham
We're pleased to hear the window repair was completed promptly. We sincerely apologize that your experience with our reception staff was not pleasant and for any abruptness you encountered.
Good communications and timely fix
Good communications and timely fix completed. Even made contact to try and complete the job 3 days early but this didn't suit my logistics.
12 de setembro de 2026
Resposta da National Windscreens - Nottingham
We're so happy to hear our communication was good and the repair was completed promptly. We appreciate you acknowledging our effort to finish early, even if it didn't align with your schedule.
Really simple no fuss just got the job…
Really simple no fuss just got the job done, nice service all round will don humans
18 de setembro de 2026
Resposta da National Windscreens - Nottingham
We're so happy to hear we could provide such a smooth and helpful experience for you. Thank you for your kind words!
The man that came was very friendly and…
The man that came was very friendly and very good at what he does , fitted the windscreen in roughly an hour and gave me a full rundown of what to do and what not to do , great company
17 de setembro de 2026
Resposta da National Windscreens - Nottingham
We're so pleased to hear that our technician was friendly and skilled! It's wonderful that your windscreen was fitted quickly and that you received clear instructions. We truly appreciate your positive feedback.
Resposta da National Windscreens - Nottingham
We are so glad to hear you had a positive experience with us. Your kind words mean a lot!
Resposta da National Windscreens - Nottingham
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Was coming to do windscreen at home but…
Was coming to do windscreen at home but due to amount of rain, advised to take car to them. Very professional place, very friendly and had windscreen replaced in short time. Recommend highly
6 de setembro de 2026
Resposta da National Windscreens - Nottingham
We're so pleased to hear that despite the rain, our team was able to professionally and efficiently replace your windscreen in a short amount of time. Thank you for your high recommendation!
All went smoothly
All went smoothly, the 4 Hr appointment shrunk to 1.5Hr. Obviously in an ideal world things would have been better if carried out at home but such are modern cars! I think it's all heading the wrong way but that's just grumpy old man talk. They did a great job and very pleasant chap to deal with.
30 de agosto de 2026
Resposta da National Windscreens - Nottingham
We're pleased to hear that everything went smoothly and that you found our team member pleasant to deal with, delivering a great job. We understand your sentiments regarding modern car maintenance and appreciate your understanding.
What a great service from personable…
What a great service from personable people. Came to the house, fixed the problem cleaned up and left ... that simple that quick and all done with a smile and good manners... Highly recommended
2 de setembro de 2026
Resposta da National Windscreens - Nottingham
We're so pleased to hear you received such great service from our personable team. It's wonderful that the problem was fixed quickly and efficiently, and that our team was polite and well-mannered. We truly appreciate your high recommendation!
Resposta da National Windscreens - Nottingham
Thank you for your positive feedback!
"I recently had my windscreen replaced…
"I recently had my windscreen replaced and I'm extremely pleased with the service. The entire process was smooth and efficient, and the staff was friendly and professional. My new windscreen looks perfect and I couldn't be happier. Highly recommend their excellent service!"
18 de agosto de 2026
Resposta da National Windscreens - Nottingham
We're delighted to hear you're so pleased with the service you received! It's wonderful that the entire process was smooth and efficient, and that our staff was friendly and professional. We're glad your new windscreen looks perfect.
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