National Windscreens were excellent when my windscreen got badly cracked while travelling to Cornwall on holiday . I went through my insurance but they got me booked in to Redruth for a replacement be... Ver mais
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Localização
Trocar localizaçãoUnit A1, Stanley Way, Cardrew Industrial Estate, TR15 1SQ Redruth, Cornwall, GB
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Veja o que dizem as avaliações
Initially the screen chip was for repair. However, this could t be carried out due to the size. The photos I provided weren’t shown to the repairer. A new screen was ordered & fitted at the unit d... Ver mais
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Honestly a great experience, service was quick from booking to fitting. The two guys who came out were efficient and hilarious and made me feel at such ease about the whole service. Would highly recom... Ver mais
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Despite thinking the car would have to go into the National Windscreens depot and booking accordingly, NW called us and said there was no problem coming to us, which they did at an earlier and conveni... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre National Windscreens - Redruth
Escrito pela empresa
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Informações de contato
Unit A1, Stanley Way, Cardrew Industrial Estate, TR15 1SQ, Redruth, Cornwall, Reino Unido
- 01209-780-069
4,7
Excelente
351 avaliações
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Wonderful service from booking the…
Wonderful service from booking the appointment to completion of the job, staff helpful throughout
10 de outubro de 2026
Resposta da National Windscreens - Redruth
We're so pleased to hear that you experienced seamless service from the moment you booked your appointment right through to the completion of the work. It is wonderful to know that our team was helpful to you every step of the way. Thank you so much for taking the time to share your fantastic feedback with us!
Very quick fix thank you.
9 de outubro de 2026
Resposta da National Windscreens - Redruth
We are glad you enjoyed your experience with our swift service and appreciate your feedback.
Brilliant team work made my life easy
Brilliant team work made my life easy. Professional, pleasant and very good at there job
3 de outubro de 2026
Resposta da National Windscreens - Redruth
We're so pleased to hear that our team's great collaboration made things smooth for you, and that you found our staff professional, personable, and skilled at their work. Thank you for taking the time to share your wonderful feedback with us!
Windscreen replacement
A staff member came to greet me, took the car to fix it and told me how long it would be.
Job was fast and tidy. I was shocked how there was no glass left behind after the replacement.
25 de agosto de 2026
Resposta da National Windscreens - Redruth
We're delighted to hear that our staff provided clear communication and that your job was completed quickly and tidily. We're especially pleased there was no glass left behind!
Very professional despite intervention…
Very professional despite intervention of rain having to move from driveway repair to local depot.
23 de agosto de 2026
Resposta da National Windscreens - Redruth
We're so pleased to hear that our team remained professional despite the challenging weather conditions. It's great to know we could still get the job done for you!
Helpful staff
19 de agosto de 2026
Resposta da National Windscreens - Redruth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Resposta da National Windscreens - Redruth
We're so pleased to hear that you experienced a professional and friendly environment. We truly appreciate your wonderful feedback!
Did in under the time I was told good…
Did in under the time I was told good job done .
21 de julho de 2026
Resposta da National Windscreens - Redruth
We're so pleased to hear that the job was completed sooner than expected and that you were happy with the work done. Thank you for your kind feedback!
Good communication,smooth ,carefull…
Good communication,smooth ,carefull windscreen renewall at my home address as arranged.
15 de julho de 2026
Resposta da National Windscreens - Redruth
We're so pleased to hear that you experienced good communication and that your windscreen renewal was smooth and careful at your home. Thank you for your wonderful feedback!
Excellent service
It was so easy, from initial contact, to the completion of fitting. All staff i had contact with were extremely pleasant and helpful. The fitter has do e a superb job. I could not be happier with the entire service.
17 de julho de 2026
Resposta da National Windscreens - Redruth
We're so pleased to hear that the entire process, from initial contact to completion, was easy for you. We're especially happy that our staff were pleasant and helpful, and that our fitter did a superb job. Thank you for your wonderful feedback!
Jamie the fitter was amazing
Jamie the fitter was amazing, he was very professional and quick fitting my windscreen. I would highly recommend national windscreens again in the future
14 de julho de 2026
Resposta da National Windscreens - Redruth
We're so pleased to hear that our fitter was amazing, professional, and quick when fitting your windscreen. We truly appreciate your high recommendation!
National Windscreens Redruth
Dave at National Windscreens Redruth sorted my windscreen in no time at all and I was back on the road. Top bloke and service
14 de julho de 2026
Resposta da National Windscreens - Redruth
We're so pleased to hear that your windscreen was sorted quickly and that you were back on the road in no time. We appreciate your wonderful feedback about the service!
I needed the rear window replacing on…
I needed the rear window replacing on my t6 camper van after determining the manufacturer a replacement glass was ordered and fitted swiftly, very happy.
7 de julho de 2026
Resposta da National Windscreens - Redruth
We appreciate your positive feedback! We're so pleased to hear that the replacement glass for your T6 camper van was ordered and fitted swiftly.
Arrived at the stated time
Arrived at the stated time, window screen fitter was efficient and left everything clean and tidy. Top class job.
30 de junho de 2026
Resposta da National Windscreens - Redruth
We're so pleased to hear that our window screen fitter was efficient and left everything clean and tidy. Thank you for your kind words about the top-class job!
Friendly staff and car was ready when…
Friendly staff and car was ready when they said it would be
3 de julho de 2026
Resposta da National Windscreens - Redruth
We're so pleased to hear that our staff were friendly and that your vehicle was ready exactly when we said it would be. Thank you for your kind feedback!
Resposta da National Windscreens - Redruth
We are so pleased you received amazing, quick, and efficient service. Thank you for your recommendation!
The window fitter who came out to…
The window fitter who came out to me,was very professional,courteous,well mannered and very good at his job,Can't remember his name,but he was out of Redruth depot
17 de junho de 2026
Resposta da National Windscreens - Redruth
We're so pleased to hear our technician from the Redruth depot was professional, courteous, and skilled. We appreciate your kind words about their excellent work!
Excellent customer service from the window fitter Dave
Dave went above and beyond to ensure our window got fitted before we were away for the weekend. Thank you for the excellent customer service, which is hard to come by these days.
19 de junho de 2026
Resposta da National Windscreens - Redruth
We're so glad to hear we could ensure your window was fitted before your weekend trip. We appreciate you recognizing our excellent customer service. Thank you!
I had a deadline to get my windscreen…
I had a deadline to get my windscreen fix and the call centre date was outside of that. So I called the Redruth branch and the staff were really helpful and managed to fit me in. I had to take my car to the unit as it was raining and they kept me informed of what was going on until the job was completed.
17 de junho de 2026
Resposta da National Windscreens - Redruth
We're so glad our Redruth team could assist you with your windscreen repair, especially with your deadline. We appreciate you highlighting their helpfulness and communication.
Fantastic communication
Fantastic communication, professional and friendly staff. Windscreen fixed promptly.
Thankyou
15 de junho de 2026
Resposta da National Windscreens - Redruth
We're so glad our friendly, professional team provided fantastic communication and promptly fixed your windscreen. Thank you!
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