I cannot speak highly enough of the service I have received this afternoon at the Stafford branch. Mollie was very courteous and helpful and whilst voicing concerns that the chip in my windsc... Ver mais
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Localização
Trocar localizaçãoUnit 1 Northampton Court, Beacon Business Park, Beacon Way, ST18 0DG Stafford, Staffordshire, GB
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Veja o que dizem as avaliações
Great service from start to finish. The technician arrived on time as agreed and called me 30 minutes beforehand to let me know he was on the way. He also kindly reminded me that I still needed to... Ver mais
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Attended at appointed time and new screen was installed while I waited. In no time at all |I was on my way home. Staff were very polite and friendly. I recommend them to anyone that wants a speedy pro... Ver mais
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Excellent service from start to finish. The windscreen replacement was completed quickly and to a very high standard. The staff were friendly, professional, and kept me informed throughout the process... Ver mais
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Detalhes da empresa
Sobre National Windscreens - Stafford
Escrito pela empresa
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Informações de contato
Unit 1 Northampton Court, Beacon Business Park, Beacon Way, ST18 0DG, Stafford, Staffordshire, Reino Unido
- 01785-630-054
4,7
Excelente
610 avaliações
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Resposta da National Windscreens - Stafford
We're happy you had a great experience.
The man who came was very nice
The man who came was very nice. He told me what he was doing and explained that even though the chip was still visible as it was quite small, the screen was as strong as normal.
2 de junho de 2026
Resposta da National Windscreens - Stafford
We appreciate your positive feedback. We're glad our technician was helpful, explained the repair process, and ensured your screen's strength.
Efficiency service
Efficiency service, lovely staff who were happy to help and went over and above. Great communication
3 de junho de 2026
Resposta da National Windscreens - Stafford
We're so pleased you experienced efficient service, lovely staff, and great communication. Thank you for your wonderful feedback!
Resposta da National Windscreens - Stafford
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Efficient service and pleasant staff
Efficient service and pleasant staff. Clear information about when and where I needed to go .
30 de maio de 2026
Resposta da National Windscreens - Stafford
We're so pleased you found our service efficient and our staff pleasant. Thank you for your kind words!
Resposta da National Windscreens - Stafford
We're so pleased you found booking easy and our staff friendly.
Really quick.
28 de maio de 2026
Resposta da National Windscreens - Stafford
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Resposta da National Windscreens - Stafford
We appreciate your kind words.
Resposta da National Windscreens - Stafford
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Resposta da National Windscreens - Stafford
We are so happy you were pleased with our brilliant customer service!
Resposta da National Windscreens - Stafford
We're so glad our communication was clear and easy for you. We appreciate your positive feedback!
Great experience
Great - replaced my screen, quickly and efficiently, did exactly what they said they would do. Can't fault them - polite staff, clean and tidy workshop. Ready on time.
12 de maio de 2026
Resposta da National Windscreens - Stafford
We appreciate your positive feedback. We're glad we quickly and efficiently replaced your screen, just as promised. We're happy you found our staff polite and our workshop tidy.
Resposta da National Windscreens - Stafford
We appreciate your kind words. We are glad you had a positive experience with our team.
Resposta da National Windscreens - Stafford
We're so glad you found our team brilliant! Thank you for sharing your positive feedback.
Easy to book
Easy to book, kept well informed of booking and appointment date and times. Work completed punctually (actually quicker than expected). Good quality of workmanship and vehicle left clean and tidy. Friendly staff. Very satisfied with service.
12 de maio de 2026
Resposta da National Windscreens - Stafford
We appreciate your positive feedback. We're happy to hear that booking was easy, and you were well-informed. We're glad the work was completed punctually with good quality and that our staff were friendly.
Fantastic team
I arrived quite early as I had a works meeting on my laptop when I was due to drop car off, these guys took the car in and had the job done by the time my meeting finished and I got away a lot earlier than expected.
11 de maio de 2026
Resposta da National Windscreens - Stafford
We're so glad we could accommodate your early arrival and complete the work efficiently. It's wonderful to know we helped you get away sooner than expected! Thank you for your kind words.
Great price and great job to replace…
Great price and great job to replace the windscreen on my 30 year old Rolls Royce. Fitted perfectly in a couple of hours.
15 de maio de 2026
Avaliação não solicitada
Resposta da National Windscreens - Stafford
We're so glad to hear we could perfectly replace your Rolls Royce windscreen quickly and at a great price. Thank you!
Quick and efficient and job completed…
Quick and efficient and job completed on time
7 de maio de 2026
Resposta da National Windscreens - Stafford
We appreciate you sharing that our service was quick and efficient, and the job was completed on time! We are so happy you were pleased with us.
Very friendly helpful lady at front…
Very friendly helpful lady at front desk. Job was clean fast and well done, well done national windscreen crew Stafford. Thank you
5 de maio de 2026
Resposta da National Windscreens - Stafford
We appreciate your positive feedback. We're so happy to hear that you found the front desk staff friendly and helpful and that the job was completed quickly and well.
Quick and easy...relax
29 de abril de 2026
Resposta da National Windscreens - Stafford
We appreciate you sharing; we are so happy that your experience was quick and easy, allowing you to relax.
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