Ordered this Ceylon cinnamon, thought on purchasing it was a NZ website but after payment it was clear it was coming from overseas. Tracking information kept uptodate. Took a while to arrive but when... Ver mais
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Veja o que dizem as avaliações
DO NOT BUY from this company. I purchased the borax powder, it took a month to get to me. Firstly the product was not in the bag they have advertised, but a black bag that had been opened. Secondly, t... Ver mais
Seems to be good quality product and timely delivery. I wanted to give even better ratting but just because the product was not seal pack and label was also not applied to the container it feels bi... Ver mais
A empresa respondeu
The product was great, I ordered two different items and wasn't aware they would be sent as two packages. One arrived earlier than the the other so I thought they had missed half the order. Shipping t... Ver mais
3,6
Bom
125 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 40% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Absolutely disgusted in Navafresh.nz
Absolutely disgusted in Navafresh.nz
4 cans of lemon soda water for $204. When purchasing on website it was a box of 12 for $50 which was still expensive, but the taste was just to good. When calling them to return, they said it had to be there within 7 days, it took 14 days to get to me ffs. This is not a NZ website buyers beware!!! Scammers big time!
8 de fevereiro de 2024
Avaliação não solicitada
Resposta da NavaFresh New Zealand
Hi Amy,
I can completely understand your concern regarding the price. I want to let you know that the price on our website involves various factors like demand and supply, customs charges, quality, etc., which is why our price differs from other local vendors.
Regards,
Swapnil
May Lord Jesus bless this tool to be…
May Lord Jesus bless this tool to be useful to many people for easy juicing and flexible in cleaning as well.
31 de janeiro de 2024
Avaliação não solicitada
Where’s my order!
Product ordered mid December, no communication and not replying to the multiple emails I’ve sent. My advice, buy from another company
Update
I have not received an email from you as you have stated! More delaying tactics? Come on Nava Fresh you've had my money for well over a month, it takes negative feedback to get a response from you, try replying to the 4 emails I've sent you, you have my correct email address.
15 de janeiro de 2024
Avaliação não solicitada
Resposta da NavaFresh New Zealand
Hi Blair,
We acknowledge that your order was delayed due to receiving a higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance.
Regards,
Swapnil
My apologies
My apologies I gave a bad review before because I didn’t know my order from Navafresh had been delivered already it was soursop teabags for my mum for health purposes but I will definitely order again
22 de dezembro de 2023
Avaliação não solicitada
Quality of goods
No information that the goods were coming from overseas, no delivery time-line. Shipping information said it started in Mumbai with Shiprocket via New Delhi and then it seemed to be "stuck" in New Delhi and from 7 December 2023 no updates. I wrote daily to Nava Fresh and all they said was "be patient" with no actual information. When it was here the packaging showed it came from England.
Horror, when I opened the packet, the goods were nothing as shown on the website, in the form, structure and colour, so disappointed.
Nava Fresh has not replied to my email about this.
22 de novembro de 2023
Avaliação não solicitada
Resposta da NavaFresh New Zealand
Hi Heinz,
We understand that you were not happy with the product delivered to you. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.
Regards,
Swapnil
This is a scam website
This is a scam website. They have cancelled my order and are refusing a refund. The order was placed 5 weeks ago. Nobody answers email requests. They are based in India and it is a fake company. Do not place an order, they will have your credit card details and the products don’t exist.
16 de dezembro de 2023
Avaliação não solicitada
Resposta da NavaFresh New Zealand
Hi Tracey,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order ID this corresponds to so that we can look into the matter and get back at the earliest.
Regards,
Swapnil
Quality is good
4 de dezembro de 2023
Avaliação não solicitada
AWFUL EXPERIENCE
I placed an order three weeks ago and nothing has shown up. They call themselves NavaFresh New Zealand but the product has been shipped to three different countries to get to NZ and as of a week ago no updates on where it is. DO NOT USE THIS COMPANY.
12 de dezembro de 2023
Avaliação não solicitada
Resposta da NavaFresh New Zealand
Hi Kelly,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.
Regards,
Swapnil
The product was great
The product was great, I ordered two different items and wasn't aware they would be sent as two packages. One arrived earlier than the the other so I thought they had missed half the order. Shipping took a little longer than I expected as well. Otherwise it was OK and I would use this company again. If they advised when an order was dispatched and expected delivery would be great.
1 de novembro de 2023
Avaliação não solicitada
Easy trader with a quick send out
3 de novembro de 2023
Avaliação não solicitada
Great communication and beautiful…
Great communication and beautiful smelling product
10 de novembro de 2023
Avaliação não solicitada
Very good product
10 de novembro de 2023
Avaliação não solicitada
Fast postage
28 de setembro de 2023
Avaliação não solicitada
All good thanks a mill
1 de novembro de 2023
Avaliação não solicitada
Delivery time was very long but they…
Delivery time was very long but they did advise me it would be so no issue there. Great product with only one criticism... The hernia button it quite large and very solid... A nice touch would have been a half height one in with the belt. Yes I would have paid more
1 de novembro de 2023
Avaliação não solicitada
Awesome team
Awesome team, great product & service, will use again
13 de outubro de 2023
Avaliação não solicitada
Great product
Great product easy ordering and good communication
3 de outubro de 2023
Avaliação não solicitada
Fair price,very good packaging
Fair price,very good packaging,didn't realize it comes from overseas.
15 de setembro de 2023
Avaliação não solicitada
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