NeedTags Avaliações 282

Fast and helpful assisting me getting important work finished.

So much better than dealing with government employees.

Quick & Easy to pay registration fees online.

I paid registration late and it was completely my fault. I saw the fees and proceeded anyways. To all the people complaining, you don't have to pay online. You can mail in your registration. That is what I usually do. However, since I was late, I chose to pay online. The fees are presented to you before you check out. I have a printout and an emailed receipt. Anyone telling you they are charged extra after the fact are embellishing their experience because they are angry they didn't pay attention or they were unable to get the fees waived after the fact. Sorry, not sorry. I appreciate this service. It may cost extra but I did not have to mail my reg with tracking or wait an extraneously long time for the tags. Thumbs up for me.

I will never go into DMV again! Super fast service!

NeedTags was great because I didn't have to deal with CA DMV, where the lines are long and instructions confusing. The NeedTags' explanations and instructions were clear (using commonplace English) and to the point, unlike the bureaucratic prose that appears in DMV documents. Also, NeedTags corrected my errors and gave me the simplest way to fix them.

appreciate the prompt email communications. it's much better to communicate via email, in my opinion, especially for those at work! email also provides an easy to search and archive record.

mahalo!

I recently had the pleasure of working with Esperanza from NeedTags.com, and I couldn’t be more impressed with the experience. I had made an error on a form for a duplicate title, which was delaying the process. Esperanza was incredibly patient and kind as she guided me through the correct forms and procedures. Her professionalism and attention to detail were outstanding, and I truly appreciate the time and energy she devoted to helping me resolve the issue. Thanks to her assistance, I received my title today and can now proceed with selling my vehicle this weekend. Thank you so much, NeedTags.com, for the excellent service!

This company claims to be "officially licensed by the DMV" but that is NOT what the DMV says. After realizing that a number of fees had been added to our total, my husband contacted the DMV and they said that this is not legitimate, and we were lucky that they had actually forwarded our money onto the DMV so we will still get our tags. If we had gone directly to the dmv.ca.gov site we would have saved $80!!! BEWARE!

Very easy to use and great communication.

Fast, efficient, with a personal touch. Usually bureaucracy scares me. This cut through all red tape and made the experience a delightful one.

My title transfer process was super easy and allowed me to avoid dealing directly with the DMV (and it was faster, too). I liked how they followed up with emails and "what to do next" instructions, too.

I (like so many others) went to the DMV website & was redirected to this site.. THEY CHARGED ME $150 EXTRA to register my vehicles!! man i F'ed up!! & THEY WILL NOT REFUND ANYTHING TO ANYBODY! hmm, what kind of businesses do that?!
BEWARE when you are doing your registration! THIS WEBSITE IMMITATES the DMV SITE! Looks very similar! WATCH WHEN YOU CHECK OUT FOR EXTRA FEES!! I feel super stupid that i fell for this! Could of used that $150 for so many other things!

I ordered a duplicate of title service this month and I’ve received it directly from DMV within two weeks. And it is 10 days after they proceed with my files. I really appreciate this service since I needed this replacement title anxiously. Fun fact, I even placed a wrong order at first and I contact them through email and they refunded me very soon. For those that need fast title replacement I believe NeedTags can provide you good service.

They do a great job keeping you informed of each step along the way. If you have questions they respond very quickly. So far I’m very happy with the service.

Everything went smoothly, thank you

very quick to respond! very convenient!

Need tags made everything easy and quick. The best part is you get an exclusive copy of your registration emailed to you until your tags come in the mail. They are a legit company that work with DMV and they handle everything. So I had to get a smog check before registering and their system checked after I got it done. I didn't have to submit it myself and they automatically registered my car. It was great! Thank you 🙏

At first, I thought I was able to just walk in, no hassle and pay on the spot and get my tags. That was not the case. Fortunately I've known the director at the Grass Valley location for many years. He told me it's not a problem. Try it out I think you'll like it. It was amazing. I dealt with a wonderful lady. She walked me through the process. Accepted my payment. Then responded back saying she needed proof of my insurance. I needed to scan or attach a PDF. At first we had difficulties. She was so patient and helpful. I was finally able to scan it so she could read it. We had a brief exchange of thank yous and I left this process knowing that even though it cost me 49 more dollars plus shipping, and that increase my cost by 30% or more for registering my car, overall the experience was good but the DMV should consider lowering the fee for a convenience to do it online. We should not have to pay 30% more for something that cost you 50% less to process. All things considered you're making 80% more net operating income because you pushed the cost off on us and lowered your cost at the same time.

The downside is this. The staff was cut in Grass Valley by nine people. This is going to significantly affect the management team's ability to process all requests remaining that are allowed to be done in the office. I'm certain that you're reviews in the future for other services than the one I did, will not be pleasant. Additionally you're going to have a hard time finding good people to work under those conditions. You can't keep whipping the horse. You need to provide it the support it needs to get to the top of the hill. Constantly beating it to perform will not work.