Nextdaybroadband Avaliações 

16
•
O TrustScore é 4 de um total de 5

4,2

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Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

16 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,2

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(16)

16 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Terrible speeds and zero support - DO NOT BUY

Terrible speeds and zero support—Plusnet saved my remote job!

I rarely take the time to write negative reviews, but my experience with Nextdaybroadband was so awful I feel compelled to warn others.

As a remote worker, having a reliable, high-speed internet connection is critical for my job. I ordered the Everyday Plus Broadband box as a quick alternative to my previous Three setup. When it arrived, it was literally an unbranded Three broadband box from the exact same manufacturer.

For two, now going three weeks, the service was virtually unusable, with speeds dragging between 0.1 Mbps and 4 Mbps. It severely impacted my ability to work and put my job at risk. When I called customer service, they answered once, blamed local roadworks, and then completely stopped taking my calls altogether whenever I tried to follow up.

In the end, I switched to Plusnet full fibre. Their router arrived in two days, I was fully online in three, and they quite literally saved my career.

DO NOT BUY. Save yourself the stress and go with a reliable provider instead.

21 de agosto de 2026
Avaliação não solicitada
logotipo da Nextdaybroadband

Resposta da Nextdaybroadband

Thank you for sharing your experience. We’re sorry the service did not meet your expectations, particularly given the importance of a reliable connection when working remotely.

We are a little confused by your comment that the service is provided on Three. When you entered your postcode, we checked the available networks and activated your service on Telefónica, as this was the provider showing the best signal for your location.

We’d also like to clarify that you have still not cancelled the service or returned the equipment for a refund. Cancellation takes just a few seconds online and can be completed without speaking to anyone.

It is precisely for circumstances such as yours that we offer a 14-day money-back guarantee, giving customers the opportunity to try the service and, if it isn’t suitable, cancel and receive a refund.

We’re pleased you have now found a connection that works for you, and we wish you all the best with your new provider.

Avaliado com 5 de um total de 5 estrelas

Amazing support and help

We moved house, ordered in a panic, and in doubt, however their customer support really helped us out, and got the router delivered for the next day, then got incredible speeds. Amazing work

17 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This is the 2nd router I have in about…

This is the 2nd router I have in about two months. It worked perfectly for three weeks or so and then the router light for 4G/5G goes red and you no longer have internet. I have been in contact with them and sent my old router back to them expecting a report back on what went wrong with the old router. Still no feedback. Three weeks in with the new router and no internet again. I have questioned whether the service provider 3 mobile has maybe cut off use on this particular router. It is strange that on both occasions after about three weeks or so it cuts off. I have had to pay for 5 days of EE wifi which is unfortunately not very stable but you can always get it. The reason why I changed to next day was because it was better quality when it works. EE wifi is always reliable in the sense of being available. However next day broadband just cuts off and is no longer available. Good idea - but unfortunately does not work. The router obviously gives the coverage in the home when it works.

12 de setembro de 2026
Avaliação não solicitada
logotipo da Nextdaybroadband

Resposta da Nextdaybroadband

Hi Michael,
We did spend quite some time advising you how to gain the best signal from your device but on both occasions you supplied us with photo's you had failed to take advice and relocate the router to a more suitable place within your property.
I do feel your one star review is slightly unfair as you have claimed that the second router has stopped working and insinuated that you're cut off after a few weeks however you are still using it with good data usage showing everyday.

Avaliado com 5 de um total de 5 estrelas

Very Impressive Service & Speed - far better than I expected!

I wasn't aware of this offering but I'm very impressed with how good it is. From the simple ordering, quick delivery, and quick and simple set up, to the speed - around 250Gb/s which is brilliant in my area.

Very impressive customer service as well. A straightforward, simple and cost-effective solution.

I will recommend this service at every opportunity.

10 de setembro de 2026
Avaliação não solicitada
logotipo da Nextdaybroadband

Resposta da Nextdaybroadband

Hi Nigel, thanks so much for the positive review, it has been a pleasure assisting you and we're really pleased we were able to help when needed.

Avaliado com 5 de um total de 5 estrelas

Great service arrived the following day…

Great service arrived the following day and took a minute to have devices on the go. Multiple devices and TVs all great uninterrupted service at same time. Highly recommend

3 de agosto de 2026
Avaliação não solicitada
logotipo da Nextdaybroadband

Resposta da Nextdaybroadband

Thank you for your review Alan, we are pleased you received your order promptly and we happy with the set up process.

Avaliado com 5 de um total de 5 estrelas

great product

great product, love how easy it is to set up , those long journeys with kids , makes think simple by having the mobile device in the car , plus we camp a lot just gives great connectivity! money for value with out the long term contract

10 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Nextdaybroadband

Glad we could help ease the long journeys with the kids for you, happy camping! :-)

Avaliado com 5 de um total de 5 estrelas

Fantastic product just plug in and off…

Fantastic product just plug in and off you go, I did have signal issues and rang customer service, phone answered promptly not transferred all over the place and the helpful operator ran through some trouble shooting and it was sorted by repositioning the router all sorted running several devices no problems highly recommend.

6 de julho de 2026
Avaliação não solicitada
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Resposta da Nextdaybroadband

Thank you for your review Phil, remember any issue's you can always call or WhatsApp us on 0330 2296577

Avaliado com 5 de um total de 5 estrelas

Was told about this by a friend and…

Was told about this by a friend and have been using it ever since. I needed a service that wouldn’t need drilling as I was renting at the time and this perfectly fitted my needs. The delivery was quick, the set up was simple and the connection has not let me down. I use mainly for to tv streaming and emails on my phone and haven’t had any problems, would highly recommend.

30 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I would 100% recommend

I would 100% recommend.
Michelle was amazing from start to finish. She went above and beyond to help ans reassure me during the process. The product came the next day as promised, and the process itself was pretty straightforward (even for me)

7 de agosto de 2026
Avaliação não solicitada
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Resposta da Nextdaybroadband

Thank you so much for your positive review Carly, we are genuinely very pleased every time we get to help a customer out, your the exact reason why we do what we do! Remember you can call or WhatsApp us anytime you have any questions (0330 2296577).

Avaliado com 5 de um total de 5 estrelas

This is how all internet provision should be

This is how all internet provision should be.
Sign up risk free with clarity on the offer, have it running the next day with zero hassle.

And the 5G connection is surprisingly stable and super fast. Right now, I get nearly 300mbps down, 48mbps up... 5x the speed I had with DSL at roughly half the offered renewal quote. And no contractual commitment!

I instantly got 200mbps down, but upload speeds were slow. After a bit of experimentation and adjustment (and eventually an external aerial) I am super happy.

For me, this is the right price, the right technical solution, and great customer service. It's so good, I might stop my efforts to get FTTP supplied.

Really happy customer.

8 de agosto de 2026
Avaliação não solicitada
logotipo da Nextdaybroadband

Resposta da Nextdaybroadband

Thank you for your positive review, we are really pleased this is working well for you. Don't forget we are available for any queries via email (admin@nextdaybroadband.co.uk), telephone or WhatsApp (0330 229 6577).

Avaliado com 5 de um total de 5 estrelas

Brilliant!

Brilliant!! We got let down by the original service provider when we moved house…I work from home, my kid lives for gaming and parter needed his entertainment working too. so I needed something quickly set out whilst we changed providers!!! And the knights in shining armour at nextdaybroadband came and literally saved the day. Simple solution, not over priced - easy return instructions when the hub needed returning. Deposit paid back - no quibbles, no chasing!
It was the perfect solution to a short term problem!!

Great service!!! Would highly recommend!!

8 de junho de 2026
Avaliação não solicitada
logotipo da Nextdaybroadband

Resposta da Nextdaybroadband

Thank you for your honest review Chrissy! We've all had headaches with providers and contracts before which is exactly why we offer the services we do, and for you this was an ideal solution.
Please remember we are always available for your broadband needs in the future.

Avaliado com 5 de um total de 5 estrelas

Would definitely recommend…

Would definitely recommend Nextdaybroadband. Fast delivery, easy to set up, great signal throughout the house and quick responses to queries.

.

6 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent provider

Excellent provider!
Been using this company for almost 3 months now.
Excellent customer service, helped me right from the beginning. Highly recommend.

5 de agosto de 2026
Avaliação não solicitada

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