Terrible speeds and zero support - DO NOT BUY
Terrible speeds and zero support—Plusnet saved my remote job!
I rarely take the time to write negative reviews, but my experience with Nextdaybroadband was so awful I feel compelled to warn others.
As a remote worker, having a reliable, high-speed internet connection is critical for my job. I ordered the Everyday Plus Broadband box as a quick alternative to my previous Three setup. When it arrived, it was literally an unbranded Three broadband box from the exact same manufacturer.
For two, now going three weeks, the service was virtually unusable, with speeds dragging between 0.1 Mbps and 4 Mbps. It severely impacted my ability to work and put my job at risk. When I called customer service, they answered once, blamed local roadworks, and then completely stopped taking my calls altogether whenever I tried to follow up.
In the end, I switched to Plusnet full fibre. Their router arrived in two days, I was fully online in three, and they quite literally saved my career.
DO NOT BUY. Save yourself the stress and go with a reliable provider instead.

Resposta da Nextdaybroadband







