NextDayCamera Avaliações 

419
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My husband got me a canon g7x mark 111 from this company last year 2 days before we went on holiday and it was posted straight away and with me the next day just in time to capture all our holiday m... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Had a reply from NDC about my trust pilot review recently saying they paid xtra to secure my lens from canon etc etc and that everything was all good and in hand but they couldn't be bothered to pass... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ordered Tuesday, delivered Saturday 3rd September 2026. Although not next day as suggested by the name, communications were good and kept me informed and thanked me for my patience. Lens is new,... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

what can i say i got prompt delivery that was well packaged and exactly as described have now used this company a few times and consistently got the same service at a great price

A empresa respondeu

Detalhes da empresa


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

419 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

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4,1

Todas as avaliações

(419)

28 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

They do what it says on the tin

A simple form on the website to complete led to a delivery of my camera on the next working day to that it was ordered on. Excellent service.

1 de novembro de 2023
Avaliação não solicitada
logotipo da NextDayCamera

Resposta da NextDayCamera

Thank you, for taking the time to leave us positive feedback. We appreciate your purchase with us.

Avaliado com 4 de um total de 5 estrelas

Very simple ordering process

Very simple ordering process. Excellent kit at a very good price. Arrived very well packaged. Only knocked one star off as it took a week to arrive. Possibly delayed due to floods..... not sure.
Will be ordering from here again though.

19 de outubro de 2023
Avaliação não solicitada
logotipo da NextDayCamera

Resposta da NextDayCamera

Thank you, for taking the time to leave us positive feedback. We appreciate your purchase with us.

Avaliado com 5 de um total de 5 estrelas

Needed a new camera quickly for a…

Needed a new camera quickly for a wedding and NextDayCamera delivered next day. Fantastic service. Phil was really helpful with advice about the new mirrorless cameras. Excellent service. Highly recommend.

15 de setembro de 2023
Avaliação não solicitada
logotipo da NextDayCamera

Resposta da NextDayCamera

Thank you, for taking the time to leave us positive feedback. We appreciate your purchase with us.

Avaliado com 5 de um total de 5 estrelas

Always dubious about Cheaper sold…

Always dubious about Cheaper sold products, after reading some reviews ( not Trustpilot) I decided to give it a punt. True to their word I got the Canon R8 the next day.

29 de agosto de 2023
Avaliação não solicitada
logotipo da NextDayCamera

Resposta da NextDayCamera

Thank you for your purchase from NextDayCamera, supplier of professional photography equipment. We hope you enjoy using your Canon EOS R8 mirrorless digital camera. Thank you for your custom.

Avaliado com 5 de um total de 5 estrelas

Camera lens arrived as ordered within…

Camera lens arrived as ordered within one working day. Very good service. Would use nextdaycamera again.

4 de setembro de 2023
Avaliação não solicitada
logotipo da NextDayCamera

Resposta da NextDayCamera

Thank you, for taking the time to leave us positive feedback. We appreciate your purchase with us.

Avaliado com 5 de um total de 5 estrelas

The best price and speedy delivery

Found a lens I was looking for way cheaper than everywhere else. Ordered on friday, received on saturday. Very pleased.

11 de agosto de 2023
Avaliação não solicitada
logotipo da NextDayCamera

Resposta da NextDayCamera

Thank you, for taking the time to leave us positive feedback. We appreciate your purchase with us.

Avaliado com 5 de um total de 5 estrelas

Great service as advertised

Ordered a Nikon lens Friday morning and it was delivered at 2pm Saturday afternoon. Unbeatable price for a Nikon 200-500mm F mount lens. I used Paypal and the communication was excellent from NextDayCamera with confirmation email and delivery details. Saturday morning about 9am I received a text from the courier saying delivery would be between 1 and 2pm. Sure enough at 13:50 it arrived in original box and well packaged. It works great and I am super happy with it and the seller. A really good experience.

12 de agosto de 2023
Avaliação não solicitada
logotipo da NextDayCamera

Resposta da NextDayCamera

Thank you for your purchase from NextDayCamera, supplier of professional photography equipment. We hope you enjoy using your Nikon AF-S Nikkor 200-500mm f/5.6E ED VR Camera lens. Glad you were pleased with our customer service and prompt delivery. Thank you for your custom.

Avaliado com 5 de um total de 5 estrelas

Would definitely recommend ⭐️⭐️⭐️⭐️⭐️

Would definitely recommend, service was brilliant & very helpful. Delivery was as stated next day delivery. Would definitely use Nextday Camera again 👏👏⭐️⭐️⭐️⭐️⭐️

14 de agosto de 2023
Avaliação não solicitada
logotipo da NextDayCamera

Resposta da NextDayCamera

Thank you, for taking the time to leave us positive feedback. We appreciate your purchase with us.

Avaliado com 5 de um total de 5 estrelas

Great camera at a great price

Great company providing great value and next day delivery. I bought a Nikon P950 camera at the most competitive price I could find and it was delivered the next day. This is the first time I have used Next Day Camera and I will be using them again.

12 de julho de 2023
Avaliação não solicitada
logotipo da NextDayCamera

Resposta da NextDayCamera

Thank you, for taking the time to leave us positive feedback. We appreciate your purchase with us.

Avaliado com 1 de um total de 5 estrelas

NotNextDayCamera

Unfortunately the 2nd time using this company and it will be my last. I've copied an email which explains the reason why below. I also advise the company changes name to something other than 'NextDay', as they take your money on this promise and over a week later, still no delivery.. but much worse than this - they don't tell you! It's not hard to communicate with customers on stock delays.

Email to NextDayCamera.co.uk:

Hi XXXX

This is an absolute joke. PLEASE REFUND BOTH OF MY ORDERS TODAY!

After already failing to deliver the initial order and also failing to inform me of the delay, I specifically asked you if you can guarantee delivery this week as I need it for a job early next week. And again, you let me have to chase your company again to get this information. Good customer service is not hard - it's about being transparent and honest and keeping customers up to date. I can understand a delay in stock, I cannot understand a lack of communication or common business sense.

Your company could have taken a few small steps not to lose me as a customer, it's not rocket science! Instead, my experience of NextDayCamera has been the most unreliable I have ever experienced from a photographic retailer and I will be leaving a bad review. But I am clearly wasting my typing time as you guys obviously don't care.

I will not be shopping with you again. Please confirm that I will receive both refunds today. I have already been waiting a week for the first one.

12 de julho de 2023
Avaliação não solicitada
logotipo da NextDayCamera

Resposta da NextDayCamera

We’re sorry that this customer’s second experience with NextDayCamera did not meet the standard they expected.

We would, however, like to provide some context. The customer had previously purchased from us and chose to return for a further order. Unfortunately, on this occasion there were difficulties meeting the anticipated delivery timescales, which ultimately resulted in the customer requesting cancellation of both orders.

We recognise that clearer and more proactive communication regarding delays would have helped considerably. However, delays with stock or fulfilment are not an indication that orders are not being processed or that customers are simply being charged without any intention of supplying their goods.

The “NextDayCamera” name reflects the fast delivery service we aim to provide across our business, although there will inevitably be occasions where stock availability, processing or courier circumstances mean that this timescale cannot be achieved.

We regret that this particular experience resulted in the loss of a returning customer. This review dates from 2023 and feedback regarding delivery communication has helped us continue to improve our processes since then.

Kind regards,
Emma
NextDayCamera Customer Service

Avaliado com 5 de um total de 5 estrelas

Value for money

Spent thousands of pounds on camera equipment from NextDay Camera, also saved thousands of pounds always a lot cheaper than any other camera shop.
Anything you need to know about a purchase you're planning to buy, drop the team a email and get a reply very fast.
All the equipment I've purchased as alway as been delivered the next day give NextDay Camera a try you'll be very pleased, so will your bank account.

4 de julho de 2023
Avaliação não solicitada
logotipo da NextDayCamera

Resposta da NextDayCamera

Thank you for your purchase from NextDayCamera, supplier of professional photography equipment. We hope you enjoy using your Camera equipment. We are glad we have saved you a lot of money in your purchase. Thank you for your custom.

Avaliado com 5 de um total de 5 estrelas

Awesome experience with NextDayCamera.

Great experience with NextDayCamera.. Prices are excellent; everything might appear too good to be true, but it really isn't. If you're looking for a shiny brand new lens for not much more than MPB money - give these guys a go! I bought 2 brand new Canon L series Zoom lenses and it was an absolute pleasure. 2 year warranty as standard, as the name suggests - a next day service with very helpful and interactive staff! Great job guys..

22 de junho de 2023
Avaliação não solicitada
logotipo da NextDayCamera

Resposta da NextDayCamera

Thank you for your purchase from NextDayCamera, supplier of professional photography equipment. We hope you enjoy using your Canon L Series Camera lenses. Glad you found our Customer Service to be really helpful and responsive. Thank you for your custom.

Avaliado com 5 de um total de 5 estrelas

The shutter on my camera failed at 3pm…

The shutter on my camera failed at 3pm on a Friday and I had no back up for 3 day shoot starting on the next day (Saturday). Cancelling models etc would have cost me £2000+ . Searched for next day (Saturday) delivery and came across only this company capable of doing this. On top of that they were also £160 cheaper than anyone else. Camera arrived Saturday at 11.30am giving me more than enough time to be ready for 1pm start. The company kept me informed of dispatch etc and I felt 100% confident they would not let me down. I will be returning for any other purchases as it's the best service and cheapest prices online. EXCEPTIONAL !!!

1 de julho de 2023
Avaliação não solicitada
logotipo da NextDayCamera

Resposta da NextDayCamera

Thank you for your purchase from NextDayCamera, supplier of professional photography equipment. Happy you received a top quality service from us as well as saving some money also. Thank you for your custom.

Avaliado com 5 de um total de 5 estrelas

NextDay were recommended to me by a friend

NextDay were recommended to me by a friend and they provided exemplary service. After a simple on-line ordering process, and at a very competitive price, my shipment arrived within 20h using standard delivery. I would thoroughly recommend them for your camera needs.

1 de junho de 2023
Avaliação não solicitada
logotipo da NextDayCamera

Resposta da NextDayCamera

Thank you very much for your five-star review and for choosing NextDayCamera following your friend’s recommendation.

We’re delighted that you found the ordering process straightforward, our pricing competitive and, most importantly, that your order arrived within 20 hours using our standard delivery service.

Personal recommendations mean a great deal to our business, so it’s particularly pleasing to hear that you would now recommend NextDayCamera to others too.

Thank you again for your support and we hope to assist you again in the future.

Kind regards,
Emma
NextDayCamera Customer Service

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Notification of despatch received almost immediately and the goods arrived the next morning. I would definitely recommend this company.

25 de maio de 2023
Avaliação não solicitada
logotipo da NextDayCamera

Resposta da NextDayCamera

Thank you very much for your five-star review and for choosing NextDayCamera following your friend’s recommendation.

We’re delighted that you found the ordering process straightforward, our pricing competitive and, most importantly, that your order arrived within 20 hours using our standard delivery service.

Personal recommendations mean a great deal to our business, so it’s particularly pleasing to hear that you would now recommend NextDayCamera to others too.

Thank you again for your support and we hope to assist you again in the future.

Kind regards,
Emma
NextDayCamera Customer Service

Avaliado com 1 de um total de 5 estrelas

No customer sevice

Hi everyone,
Absolute crap, wouldn't have given one star If icould have got away with it, 90 percent 5 star rating and that what you would expect from new or used that works fine, when something goes wrong don't expect anything but excuses.
I saw an add on line for a Tamron 16mm 300mm f3.5 to 6.3 DI 11 VC PZD lens being unsure as I never had a Tamron before, i emailed the branch and asked if the lens was an FX lens and was it suitable for a Nikon D810 I had a reply saying yes.
I purchased the lens and so much for next day delivery 3 days.
When the lens arrived within minutes I found out it wasn't a FX lens, I emailed the branch saying I was returning it for a refund . It cost £12.00 for inc+ PP.
Three days later I received an email confirming the return in perfect condition.
I waited 14 days and no refund I sent another email ref the refund and was told they would look into it.
Meanwhile they offered me another lens which I refused.
Around a week later I received an email saying that they couldn't make a refund as they had a problem with Sage payment system bad gateway and I would have to speak to my bank ref a Charge back to my debit card. ( Other option must have been available)
Other emails have been sent but no reply.
I contacted my bank and have now received a refund of £477.00 lon the 19/5/2023 ess the _£12.00 for PP as it was paid in cash.
Reviews are not all there cracked up to be, 5 stars my xxx when something goes wrong your on your own.
William.

1 de junho de 2023
Avaliação não solicitada
logotipo da NextDayCamera

Resposta da NextDayCamera

We’re sorry that this transaction resulted in such a disappointing experience, but we would like to provide some context to this historic review.

As the review confirms, our team responded to the original product enquiry, accepted the lens back when it proved unsuitable, confirmed its safe return and also offered an alternative lens. Unfortunately, there was then a technical issue with the Sage payment system which delayed the refund and required the customer to involve their bank.

We fully appreciate that the length of time taken to complete the refund was frustrating and fell below the level of service we aim to provide. However, we do not believe “no customer service” reflects the complete circumstances, as our team did communicate, process the return, attempt to offer an alternative solution and the transaction was ultimately refunded.

This review dates from 2023 and our processes have continued to develop considerably since then. We regret that the refund issue overshadowed the assistance provided and resulted in such a negative experience.

Kind regards,
Emma
NextDayCamera Customer Service

Avaliado com 5 de um total de 5 estrelas

Very quick and easy to order

Very quick and easy to order, very pleased with the camera

19 de maio de 2023
Avaliação não solicitada
logotipo da NextDayCamera

Resposta da NextDayCamera

Thank you very much for your five-star review.

We’re delighted to hear that you found ordering from NextDayCamera quick and straightforward and, most importantly, that you were very pleased with your new camera.

We really appreciate your custom and hope to assist you again with your photographic equipment in the future.

Kind regards,
Emma
NextDayCamera Customer Service

Avaliado com 5 de um total de 5 estrelas

Rapid delivery and great value

Exemplary service and great value. I ordered a lens at 4PM and it arrived the following day in secure packaging, ensuring it remained in pristine condition.

Will certainly use NextDayCamera again!

11 de maio de 2023
Avaliação não solicitada
logotipo da NextDayCamera

Resposta da NextDayCamera

Thank you very much for your fantastic five-star review.

We’re delighted that your lens arrived the following day after ordering at 4pm and that you were impressed with both the value and speed of our service.

We also take great care when preparing photographic equipment for dispatch, so it’s particularly pleasing to hear that your lens arrived securely packaged and in pristine condition.

Thank you again for choosing NextDayCamera. We really appreciate your custom and look forward to assisting you again in the future.

Kind regards,
Emma
NextDayCamera Customer Service

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service. The website was easy to navigate and the order was delivered the next day as promised. The lens we ordered is perfect and as described. The description on the website made it easy to ensure we were buying the right one for our camera. Arrived well packaged.

Can't recommend this company highly enough.

22 de abril de 2023
Avaliação não solicitada
logotipo da NextDayCamera

Resposta da NextDayCamera

Thank you for your purchase from NextDayCamera, supplier of professional photography equipment. Glad you found our website easy to use. Thank you for your custom.

Avaliado com 5 de um total de 5 estrelas

A very satisfied customer

I am very pleased with the service I received from Nextdaycamera. I ordered a Nikon P950 on April 27 and it arrived the following day. It's a lovely camera and I am happy to recommend this company as a good one to deal with.

28 de abril de 2023
Avaliação não solicitada
logotipo da NextDayCamera

Resposta da NextDayCamera

Thank you very much for your five-star review and recommendation.

We’re delighted that your Nikon COOLPIX P950 arrived the following day and that you were so pleased with both the camera and the service you received from NextDayCamera.

It’s always particularly rewarding when a customer is happy to recommend us to others, and we really appreciate you taking the time to share your experience.

We hope you continue to enjoy your Nikon P950 and would be delighted to assist you again in the future.

Kind regards,
Emma
NextDayCamera Customer Service

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