I'm so happy with my new bed from Next Divan. I loved that I was able to customise the divan to my taste and for £200, what a bargain! The quality is excellent, and the delivery was less than a week... Ver mais
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Veja o que dizem as avaliações
bed is good quality, lovely colour, comfy, and when i emailed about a draw being broken they sent a new one right away. good customer service !
Fast delivery, comes with clear instructions and tool for opening packaging. Fully expanded within 24hrs and looks good quality. Comfy nights sleep too. Overall good value for money
Divan base delivered on 24/03/2026. Base of very, very poor quality. Bottom material torn, castor fixing detached and clips to hold the base together are not fit for purpose. Email sent regarding the... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We have a wide range of high quality, handmade storage beds, bed bases, headboards and mattresses to choose from, all at affordable prices. Our beds and headboards are all available in a wide range of luxurious upholstered fabrics and stylish colours, so you're sure to find a design to match your style in our collection. We also have plenty of comfortable mattresses to choose from such as body contouring, cloud-like memory foam mattresses and pocket spring options that reduce motion transfer and provide adaptive support as you move through the night.
Quality Comfort For Less
Escrito pela empresa
- Beds and prices you won't be able to resist.
- All our beds, headboards and mattresses are handmade here in the UK by our skilled team of expert craftsmen. We're passionate about crafting a quality sleep experience for you at a price that's affordable. We also offer you the opportunity to build your bed exactly how you want it, right down to the upholstered fabric type and colour. You can also choose to buy your bed now and pay for it later in manageable repayments due to our partnerships with both Klarna and Clearpay. No matter if you're looking to buy a new bed, headboard or mattress, you're sure to find a quality product, expertly handcrafted at an affordable price in our collection.
Informações de contato
Ehhmy Home, City West Business Park, LS12 6LX, Leeds, Reino Unido
- 03301 330 441
- info@nextdivan.co.uk
- nextdivan.co.uk
4,2
Muito Bom
321 avaliações
Respondeu a 91% das avaliações negativas
Normalmente responde dentro de 1 semana
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Amazing quality, loved the bed and mattress.
We got the bed and the mattress. Its amazing quality and exactly like we thought its going to be. Thanks for all the logistical work your team did.
Amazong price for this quality! Team is quite responsive with emails and gets things resolved quickly.
13 de dezembro de 2025
Avaliação não solicitada
Resposta de Next Divan
Thank you very much for your kind words. We are delighted to hear that you are happy with your purchase and that everything met your expectations. Your appreciation of our team’s efforts and service means a great deal to us.
Thank you for choosing NextDivan :)
Resposta de Next Divan
Thank you for taking the time to share your experience. We are glad to know everything went smoothly and that our team was able to assist you. We truly appreciate your support and thank you for choosing NextDivan :)
Beautiful bed with the best price!
4 de dezembro de 2025
Resposta de Next Divan
Thank you for your lovely feedback. We are delighted that you are happy with your bed and appreciate your kind words.
Thank you for choosing NextDivan :)
Resposta de Next Divan
Thank you for your feedback. We are very sorry to hear that you are unhappy with your bed. We can see that no contact was made with us regarding any issues after delivery, so we were not aware of the concerns you have mentioned. Please reach out to us at info@nextdivan.co.uk
with your order details, and our team will be more than happy to investigate and resolve any issues you are experiencing.
Order to delivery was great
Order to delivery was great, kept informed of delivery and came when expected.
3 de dezembro de 2025
Resposta de Next Divan
Thank you for your positive review. We appreciate you choosing Next Divan and hope you enjoy your purchase. If you need any further assistance, our team is always here to help.
You get what you pay for!!
Sorry I realised I left a review previously for the wrong company so have now deleted.. I have recently bought two beds from two different suppliers and got them mixed up. Next divan was ok, the fasteners for the underside of the divan don’t clip together properly or securely and the instructions attaching the headboard weren’t clear for a complete novice which I am.
25 de novembro de 2025
Resposta de Next Divan
Thank you for taking the time to share your feedback, and we are sorry to hear about the issues you have experienced with your delivery. We have investigated the matter on our side and, unfortunately, we do not have any record of the communication you described regarding the request to change your delivery date. In addition, our couriers have provided us with images confirming proof of delivery.
We kindly ask that you contact us urgently at info@nextdivan.co.uk
with your order details and any supporting information so that we can review this fully and resolve the matter without further delay. Your satisfaction is important to us, and we are committed to addressing this as quickly as possible.
Kind Regards
The Next Divan Team
Average
Delivery was great, very timely. The bed was a bit flimsy with the head board. I feel like it might snap if I pull it the wrong way.The pleats in the head board are not tight. I went for this company thinking I would get better quality but I think I would have got the exact same bed for £100 less from Facebook market place
21 de novembro de 2025
Resposta de Next Divan
Thank you so much for your positive feedback. We’re delighted to hear that you’re pleased with the quality of your bed and that it arrived so quickly. We truly appreciate you choosing us. If you ever need anything in the future, we’re always here to help.
Kind Regards
The Next Divan Team
Great price for the divan
Great price for the divan, great quality and delivery quick and friendly. Will be purchasing from you again when I need to get more stuff.
20 de novembro de 2025
Resposta de Next Divan
Thank you for your fantastic review. We are delighted to hear that you found the divan to be great value, high quality, and that your delivery experience was both quick and friendly. We truly appreciate your positive feedback and look forward to assisting you again when you are ready to make your next purchase.
Excellent service and fast delivery
Excellent service good quality and fast delivery
13 de novembro de 2025
Resposta de Next Divan
Thank you for taking the time to share your feedback. We’re thrilled to hear you were pleased with our service, the quality of your bed, and the fast delivery. Your support means a lot to us, and we’re glad you had such a positive experience. If you need anything at all, we’re always here to help.
They delivered my bed exactly on time
They delivered my bed exactly on time, the bed is very comfortable. I would recommend the company to anyone who wants a new bed or mattress.
12 de novembro de 2025
Resposta de Next Divan
Thank you for your kind review. We are very pleased to hear that your bed was delivered on time and that you are finding it comfortable. Your recommendation means a great deal to us. If you ever need any further assistance or are looking for another bed or mattress in the future, we will be happy to help.
The price was competitive for the bed…
The price was competitive for the bed and headboard.overhall satisfied customer,
14 de novembro de 2025
Resposta de Next Divan
Dear Customer,
Thank you for taking the time to share your feedback. We are sorry to hear about the smell you experienced, as this is not something our customers typically report and it’s certainly not the standard we aim to deliver.
We also cannot find any record of contact from you regarding this issue at the time of delivery or afterwards. If you had reached out, we would have been more than happy to investigate and assist immediately.
Please contact us at info@nextdivan.co.uk with your order details, and a member of our team will respond the same day. We would really appreciate the opportunity to look into this further and ensure everything is resolved for you.
Kind regards,
Next Divan Customer Care
Absolutely awful quality
I had a few questions before placing the order and these were answered relatively promptly via email. After placing the order the delivery process was simple and easy. So far so good. And then the bed arrived.
I ordered the Platinum Divan Base and was extremely disappointed after I unpacked it. The thin fabric was attached to the frame with a staple gun - with some staples fully visible. Unsightly and also dangerous. We had to remove some from the plastic brackets used for the headboard. The fabric is so thin you can also see where the pieces of wood join underneath it.
Contrary to the assembly instructions, there were no visible holes in the frame to attach the headboard so we had to create our own. I only hope the fabric doesn’t run.
The drawer at the foot the bed is extremely thin plastic with a sheet of fabric stapled to it and the bottom of the drawer is only MDF backing board so if I was to put just a couple of towels in it, it would probably break. Completely useless as a storage drawer unless you’re storing your thoughts and ideas. It also doesn’t sit completely flush against the frame.
The metal connectors are useless and kept springing off and so we had to attach them more securely ourselves.
I would have complained to the company directly but I just don’t have the time or the energy. I guess I will just replace it next year when it falls apart.
17 de novembro de 2025
Avaliação não solicitada
Resposta de Next Divan
Hi,
Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience fell short of expectations, especially after the smooth ordering and delivery process.
Had you contacted us directly, we would have been more than happy to assist you and investigate any damages, defects, or issues with assembly. We take pride in resolving concerns quickly, and if there were any manufacturing defects, we would have gladly arranged a replacement for you.
We have many happy customers who have purchased the same Platinum Divan Base, so it’s disappointing to hear that yours did not meet the standard we aim to deliver. Your comments are important to us, and we will be reviewing them with our team to ensure improvements are made.
Again It’s a real shame that you’re not satisfied with your bed, as we take great pride in both our products and our customer service. If you change your mind, please do reach out. We are here to help and would still be happy to look into this for you.
Kind regards,
Fantastic service & perfect mattress
Fantastic service ordered at very short notice the delivery was very quick and efficient! Communication was brilliant. The mattress we ordered was amazing such good quality and perfect for our king size bed! Super comfy 5 star rating will definitely recommended thank you once again
14 de novembro de 2025
Avaliação não solicitada
Resposta de Next Divan
Hi,
Thank you so much for your wonderful review! We're delighted to hear that our service, communication, and fast delivery met your expectations. It’s great to know the mattress is a perfect fit for your king-size bed and that you find it super comfy.
We truly appreciate your 5-star rating and your recommendation. Thank you again for choosing us!
Kind regards,
Next divan team
With holding refund after 6 sixs or so…
With holding refund after 6 sixs or so and still unresolved
10 de setembro de 2025
Avaliação não solicitada
Resposta de Next Divan
Dear Customer,
We’re sorry to hear about the trouble you experienced with your refund. As soon as we received your returned bed, we issued the refund straight away. Unfortunately, there was a delay on Klarna’s side, which was outside of our control.
We’ve already provided proof of the refund being processed from our end and advised you to share this with Klarna so they can investigate and release the funds. We completely understand how frustrating this situation must be, and we truly hope it gets resolved for you as soon as possible.
I made a last minute decision to revamp…
I made a last minute decision to revamp our bedroom. Speed was of the essence.
Next divan offered a good selection of beds and the delivery times were great.
The carpet was due to be fitted on Wednesday morning the same time as the bed was due for delivery, an email requesting a Wednesday afternoon delivery was promptly rearranged by nextdivan. Their communications were faultless courteous and exact.
The delivery company kept us informed at all times and were very punctual and polite.
The divan bed is good quality and very comfortable.
If you are looking for quality and good service at a good price, go no further. Highly recommended
Thank you.
17 de setembro de 2025
Avaliação não solicitada
Incomplete bed but resolved now
The quality of the bed itself is very nice, however, was delivered with only 7 feet/legs instead of 8. After emailing the company, they sent out the missing foot resolving the issue promptly. I will be ordering from them again in the near future.
4 de outubro de 2025
Avaliação não solicitada
Delivery service excellent and…
Delivery service excellent and delighted with the bed. Excellent value for money and would definitely use Next again.
15 de setembro de 2025
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