Nicky Clarke Avaliações 

74
•
O TrustScore é 3 de um total de 5

3,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Like a previous reviewer, I also bought their infrared straighteners which stopped working after only 4-5 months of use- the swivel cord seems to have disconnected internally and would only keep the... Ver mais

Avaliado com 5 de um total de 5 estrelas

Thought the product was almost exactly what I wanted. My old hair dryer was a Carmen travel, I had ,had it for over 15 years, bought another one exactly the same but it literally blew up after using i... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Having checked googled for the price difference the Nicky Clark straighteners were cheaper to buy direct from source. They were delivered within 2 days. Perfect packaging! No issues as I wanted them f... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I purchased the Frizz Control Hair Dryer for my fiancé and she could not be more pleased by it. Before doing so i contact the Nicky Clarke team for advice and they were very friendly and responsive. T... Ver mais

Detalhes da empresa

  1. Loja de produtos para cabelo

Escrito pela empresa

Providing salon quality hair tools and products since 1991, Nicky Clarke is an iconic British brand. Offering a wide selection of hair tools and products including hair dryers, hair straighteners, hot air stylers and much more. We offer free and speedy delivery and hassle free returns policy for customer peace of mind.


Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

74 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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3,2

Todas as avaliações

(74)

1 avaliação nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Waste of money for awful quality and zero customer support

Like a previous reviewer, I also bought their infrared straighteners which stopped working after only 4-5 months of use- the swivel cord seems to have disconnected internally and would only keep the straighteners on in certain positions, so basically unusable. I had other problems from the get-go with them making parts of my hair smell oddly metallic and damaging my hair a lot too, but despite trying to get in contact with their customer service several times, I’ve gotten no response at all. Just a waste of money for overpriced gimmicky straighteners.

Quite a shame as my previous straighteners from them were great and lasted a long time, but clearly they don’t seem to care about product quality anymore, or even basic support.

25 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Unsafe hairdryer !!!

My hair dryer started making a loud noises and a burning smell came straight away. I turned them off straight away!!! They were clearly faulty and dangerous. If I had continued to use them I saw they might have set a light or be extremely dangerous!! They are not very old and should not be faulty!!!! Not impressed!!!

14 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I have been trying all day to get…

I have been trying all day to get through to Customer Service on the phone and have been holding on for hours. I have sent them an email with no response. I have had three hot hair brushes from them, first one was great, the second one overheated and stopped working and the one I have now is also over heating so will only work on cool setting but even then overheats after ten minutes so it has to be switched off for a few minutes to cool down.

27 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I have been waiting for a replacement…

I have been waiting for a replacement product to be sent out since making a complaint in April , ever since this was confirmed by email and calling customer service so many times still no response the product blew up whilst my daughter was drying her hair and sent videos etc absolutely shocking

22 de abril de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Everything was fine in respect of…

Everything was fine in respect of ordering and delivery but when my wife opened her Christmas present there was no nozzle present in the box. The packaging gave the indication it may have been a a previous return. The hair dryer is working fine but without a nozzle.

Cliff Gregory

28 de dezembro de 2024
logotipo da Nicky Clarke

Resposta da Nicky Clarke

Hi Cliff, thanks for leaving the review. We are sorry there was a part missing from your order. However i assure we do not sell or resell any refurbished products/returns without it being explicityly stated. Can i ask if you have been in touch with our customer service to arrange and new nozzle being sent out? if not, please contact them on 03331 218100 or via email at hello@nickyclarke.com and we would be happy to get this sorted for you

Avaliado com 5 de um total de 5 estrelas

Lovely product excellent service next…

Lovely product excellent service next day delivery,would definitely recommend.

10 de dezembro de 2024
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Resposta da Nicky Clarke

Thanks so much for your purchase and for taking the time to leave a reply. it really helps and we appreciate your business.

Avaliado com 5 de um total de 5 estrelas

Excellent product

29 de novembro de 2024
logotipo da Nicky Clarke

Resposta da Nicky Clarke

Thanks so much for your purchase and for taking the time to leave a review. We're glad that you love it!

Avaliado com 5 de um total de 5 estrelas

First time ordering direct

First time ordering direct. Website was user friendly. Didn’t take long to find what I wanted cheaper price than the shops and speedy delivery.

25 de novembro de 2024
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Resposta da Nicky Clarke

Love that you had a good experience on our site, thank you for leaving a review.

Avaliado com 5 de um total de 5 estrelas

Good service

Products arrived really quickly well packaged and as described

15 de novembro de 2024
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Resposta da Nicky Clarke

Thanks for taking the time to leave a review. We're happy that you're happy!

Avaliado com 5 de um total de 5 estrelas

Love Craig he’s awesome always does my…

Love Craig he’s awesome always does my hair beautifully I don’t even have to show him what I want he just does his magic….. lovely atmosphere friendly and attentive…. Perfect 👌

8 de novembro de 2024
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Resposta da Nicky Clarke

Thank you so much!

Avaliado com 5 de um total de 5 estrelas

Its a christmas present

Its a christmas present so I cant comment on the item itself but delivery was very good as was the price of the items

11 de novembro de 2024
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Resposta da Nicky Clarke

We appreciate you leaving a review and hope they love the Christmas present!

Avaliado com 5 de um total de 5 estrelas

Very happy older customer!

Very pleased with my new travel hair dryer. I will b using it at home too as it is super efficient, light weight and the cable is a perfect length.
Ordering and delivery was excellent.
Many thanks, Nicky Clarke, for an excellent product!

6 de novembro de 2024
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Resposta da Nicky Clarke

We're glad you love the dryer and thanks for leaving a review!

Avaliado com 1 de um total de 5 estrelas

No response from Customer Service

I am still waiting for a response from Head Office regarding the hairdryer being delivered in a damaged box and therefore being ungiftable. I currently own an expensive ornamental hairdryer!

30 de outubro de 2024
Avaliado com 5 de um total de 5 estrelas

Delivery was very prompt

Delivery was very prompt. The product has an issue with the brush. Depending on how you turn the brush it can become loose from its fixing. This means you have to twist it back on but brush is extremely hot therefore twisting it is very difficult

5 de setembro de 2024
logotipo da Nicky Clarke

Resposta da Nicky Clarke

Thanks for leaving a review! If you do have any issues with the product please do not hesitate to contact our helpful customer support team

Avaliado com 3 de um total de 5 estrelas

Took too long to be delivered.

23 de outubro de 2024
logotipo da Nicky Clarke

Resposta da Nicky Clarke

Sorry to hear this. Please accept our apologies - the delayed delivery was caused by a mix up in our third party warehouse which was unfortunately outside of our control.

Avaliado com 1 de um total de 5 estrelas

Unsatisfactory customer experience

I ordered a new hairdryer from Nicky Clarke company during the morning of Monday 28th October. I received an invoice with an order no. I am still waiting for delivery. Having contacted their customer services I was directed to a distribution company who knew nothing about my order. They sent me back to Nicky Clarke who I contacted again on Friday 1st November. I have received nothing from them and have now asked for my money back. The service was poor and I am not very happy.

28 de outubro de 2024

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