Nicky Clarke Avaliações 

74
•
O TrustScore é 3 de um total de 5

3,2

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Like a previous reviewer, I also bought their infrared straighteners which stopped working after only 4-5 months of use- the swivel cord seems to have disconnected internally and would only keep the... Ver mais

Avaliado com 5 de um total de 5 estrelas

Thought the product was almost exactly what I wanted. My old hair dryer was a Carmen travel, I had ,had it for over 15 years, bought another one exactly the same but it literally blew up after using i... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Having checked googled for the price difference the Nicky Clark straighteners were cheaper to buy direct from source. They were delivered within 2 days. Perfect packaging! No issues as I wanted them f... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I purchased the Frizz Control Hair Dryer for my fiancé and she could not be more pleased by it. Before doing so i contact the Nicky Clarke team for advice and they were very friendly and responsive. T... Ver mais

Detalhes da empresa

  1. Loja de produtos para cabelo

Escrito pela empresa

Providing salon quality hair tools and products since 1991, Nicky Clarke is an iconic British brand. Offering a wide selection of hair tools and products including hair dryers, hair straighteners, hot air stylers and much more. We offer free and speedy delivery and hassle free returns policy for customer peace of mind.


Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

74 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,2

Todas as avaliações

(74)

1 avaliação nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Terrible customer service!!

Wrong item sent. After 3 weeks of chasing I am still waiting!!
Shocking customer service.
Look at the other reviews - it seems it's not only me.

Update 07/03/24: One month after purchase and still no refund.... if I could be bothered I would report this company to Trading Standards.

10 de fevereiro de 2024
Avaliação não solicitada
logotipo da Nicky Clarke

Resposta da Nicky Clarke

Many apologies for the poor service and response time you have experienced. We have identified the issue that caused the wrong item to be sent across various orders and this has now been rectified. I believe you have now received a full refund or replacement product and the issue has been resolved satisfactorily.

Avaliado com 1 de um total de 5 estrelas

Wrong item delivered!

Ordered a week ago and still not got my hairdryer! Delivery on Tuesday was a Frizz Control Air Dryer and NOT the hairdryer l ordered. After several emails and phone calls this has still not been resolved! Wish now l had ordered from Amazon! 😡😡😡 l am not happy. I could do without the added stress as l am recovering from two major surgeries!

18 de fevereiro de 2024
logotipo da Nicky Clarke

Resposta da Nicky Clarke

Many apologies for the poor service and response time you have experienced. We have identified the issue that caused the wrong item to be sent across various orders and this has now been rectified. I believe you have now received a full refund or replacement product and the issue has been resolved satisfactorily.

Avaliado com 5 de um total de 5 estrelas

Very swift delivery efficient hair dryer

Very swift delivery. Light, efficient, powerful machine at a good price. Bought to replace a machine I used for years.

18 de fevereiro de 2024
logotipo da Nicky Clarke

Resposta da Nicky Clarke

Thanks so much for taking the time to leave a review. We are very glad you are happy with your purchase and the service received.

Avaliado com 1 de um total de 5 estrelas

Absolutely rubbish

Absolutely rubbish! You have sent me the wrong product and there is no simple way to return it. I have to go through so many different channels to get a response before the return is processed! Very long, frustrating and annoying ! Would never buy from you again!

15 de fevereiro de 2024
logotipo da Nicky Clarke

Resposta da Nicky Clarke

Many apologies for the poor service and response time you have experienced. We have identified the issue that caused the wrong item to be sent across various orders and this has now been rectified. I believe you have now received a full refund or replacement product and the issue has been resolved satisfactorily. We have since reviewed our returns policy and process which has now been streamlined to ensure as quick a resolution as possible.

Avaliado com 3 de um total de 5 estrelas

I’ll give it a 3

Arrived within 3 days of ordering but had obviously been a returned product as the name and address of the previous buyer was still in the box!! It’s a wee bit fiddly to attach the different parts but I’m sure I’ll get used to it. The hot setting is very hot and you can burn you hand if using the roller brushes. It says frizz control but I think that will only be achieved with product use. Not suitable for short hair, the attachments aren’t small enough ! Cable is quite long.

12 de fevereiro de 2024
logotipo da Nicky Clarke

Resposta da Nicky Clarke

Thank you for taking the time to leave an honest review. We hope you enjoy using the product

Avaliado com 5 de um total de 5 estrelas

Fast delivery

Fast delivery

27 de janeiro de 2024
logotipo da Nicky Clarke

Resposta da Nicky Clarke

Thanks so much for taking the time to leave a review. We are very glad you are happy with your purchase and the service received.

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent
Great fast service

19 de janeiro de 2024
logotipo da Nicky Clarke

Resposta da Nicky Clarke

Thanks so much for taking the time to leave a review. We are very glad you are happy with your purchase and the service received.

Avaliado com 5 de um total de 5 estrelas

I have used a nickyNicky Clarke drying brush…

I have used a Nicky Clarke drying brush for many years. Unfortunately, my old and broke.That is the reason I have bought a replacement. Excellent product.

6 de janeiro de 2024
logotipo da Nicky Clarke

Resposta da Nicky Clarke

Thanks so much for taking the time to leave a review. We are very glad you are happy with your purchase and the service received, thanks for your continued support.

Avaliado com 1 de um total de 5 estrelas

Never received my mothers Christmas present

Ordered my Mother a new hairdryer from this website on 30th November for Christmas, still no order received. Contacted their Customer Service on 3 separate occasions to chase up with a response that they had to pass on to head office.

Can’t praise the Customer Service representative I had. However, the fact that I have not had a refund or my product yet egged 3 chase ups is ridiculous. I just want my money back for the product I didn’t receive

30 de novembro de 2023
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

I was really alarmed by the size of…

I was really alarmed by the size of the box and packaging inside it, just for a small canister inside! Totally unneccssary. Waste of a tree. Puts me off reordering this product online.
Please consider this.

Jackie Moore

31 de dezembro de 2023
logotipo da Nicky Clarke

Resposta da Nicky Clarke

Thanks for your reply and bringing this to our attention. We are now working with our fulfilment partner to minimise the size of the box and reduce packaging waste.

Avaliado com 5 de um total de 5 estrelas

The heated rolls are great

The heated rolls are great. Small compact and ideal for travelling. The only moan I have was when they were delivered, the parcel was thrown over my gate and had been there for days. No card left and it had rained!!

21 de dezembro de 2023
logotipo da Nicky Clarke

Resposta da Nicky Clarke

Thank you very much for your positive review. We apologise for the way the product was delivered by our carrier. We use 3rd party couriers (in this case DPD) and try to ensure we offer the best service but unfortunately this cannot always be guaranteed.

Avaliado com 2 de um total de 5 estrelas

Dissapointed with customer service

I purchased rollers as a present .I needed to return them and sent a few emails asking how it can be returned.there are no details of how to returnvon the website
Had one reply asking me the reason and nothing after.i have sent few more emails and had no reply.really dissapointed with the customer service.

15 de dezembro de 2023

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais