I recently had Nine by Nine Golf build two custom clubs with AD shafts, and I couldn’t be happier with the service or the result. Shaun was excellent from start to finish, taking the time to ch... Ver mais
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Veja o que dizem as avaliações
Had communication with Mark before making a purchase. He went above and beyond in the service offered and make sure I got exactly what I needed and was happy with everything before I did go through w... Ver mais
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I am only into my 2nd year of playing and was not sure if custom clubs would be suitable for my stage in learning the game. I thought a fitting session would be the best way to find out and WO... Ver mais
I am only able to give 4 stars for 9by9 for the set of Ping irons and wedges they customised for me because of the time delay in getting the clubs from Ping in the first place, else this would be the... Ver mais
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Detalhes da empresa
Escrito pela empresa
More than just a premium golf equipment retailer, Nine by Nine Golf are committed to long standing customer partnerships, supporting golfers to achieve their very best game. The Nine by Nine team has a long history with the game of golf as well as a deep knowledge and understanding of the technology and products on offer.
Informações de contato
Glenmore Business Park Unit 37, PO19 7BJ, Chichester, Reino Unido
- 01243 684192
- hi@ninebyninegolf.com
- ninebyninegolf.com
4,8
Excelente
667 avaliações
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
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Best in class
I cannot recommend Nine by Nine highly enough. The fitting, the club selection and the service, the set-up, and the advice were all first-class. The clubs (Irons) were ready exactly when I was told they would be, and the follow-up and after-sales care have been exceptional.
I will be going back for my driver and woods and strongly suggest that anyone looking to get new clubs speak to the team at Nine by Nine.
21 de março de 2025
Resposta da Ninebyninegolf
Thank you for taking the time to leave such a thoughtful review.
We're pleased to hear that everything from the fitting to the follow-up has been spot on. Getting the right clubs is a big decision, so we're glad we were able to support you throughout and the irons were ready when promised.
We look forward to welcoming you back when you're ready for the drivers and woods. If you've got any questions before then, let us know!
Excellent Full Bag Custom Fitting
I had been exploring different options for a full bag club fitting and knew exactly what I was looking for. I chose Nine by Nine Golf because of their specialization in custom fitting and builds, as highlighted on their website and socials. From the very start, they exceeded my expectations.
Upon arrival, I was greeted by Mark, who was incredibly friendly. The environment at Nine by Nine felt both professional and high-quality. Mark began by reviewing my current setup, asking thoughtful questions, and gathering initial data. After warming up, we focused on refining the ideal setup—starting with irons, then moving on to drivers and woods, and finishing with wedges.
Mark’s knowledge was exceptional. He tailored the fitting to suit me perfectly—not just aiming for one standout number, but considering the broader goal of what I wanted to achieve with my clubs. This approach was exactly why I chose Nine by Nine in the first place, and it was reassuring to see their published ethos reflected during the session.
By the end of the fitting, I had confidently decided to go all in, purchasing a full bag of new clubs (excluding my putter). While I haven’t collected the clubs yet, I have no doubt the rest of the process will meet the same high standard.
Since the fitting, I’ve had a few conversations over the phone with Matt, who has been incredibly helpful. The team has also arranged a gapping session upon collection to ensure the clubs are perfectly optimized for me—a thoughtful touch I wasn’t expecting, but one that further demonstrates their commitment to excellence.
A huge thank you to the team at Nine by Nine Golf. I’m eagerly looking forward to picking up my clubs in the coming weeks!
12 de março de 2025
Avaliação não solicitada
Resposta da Ninebyninegolf
Hi Thomas,
Thank you for taking the time out of your day to leave such a kind and thoughtful review.
It’s great to hear that both Mark and Matt made your visit a positive one. We always aim to keep things simple and enjoyable, so it's great to know you felt well looked after.
We pride ourselves on being one of the most knowledgeable and thorough when it comes to custom fitting, and we’re really glad you chose us after doing your research. It means a lot that our focus on custom builds stood out, and we're happy we met your expectations.
We’re confident your new clubs will work perfectly for you, but if you have any questions when you pick them up, just let us know—we're always here to help.
Thanks again for your kind words, we look forward to seeing you soon.
Happy Golfing,
Fynn
Big thanks to Mark and Matt
Big thanks to Mark and Matt. Both extremely helpful and professional. Communication first class, as is their product knowledge.
Would highly recommended to all levels of golfers. First class.
7 de novembro de 2024
Resposta da Ninebyninegolf
Hi Darren,
Thanks for the kind words! Mark and Matt will be pleased to hear they made such a positive impression. We’re glad their communication and product knowledge stood out. We are always here to help golfers of all levels—just let us know if you need anything else!
Best Regards,
Fynn
Quality product and service
Great service; excellent packaging to deliver the putter safely: quality product
One of the aspects I really liked was swing style (arc or straight) and particularly head weight. This is key and enabled me to buy online with confidence. I have tried it and I love the look and balance of the Retreve putter
6 de novembro de 2024
Always a pleasure dealing with these…
Always a pleasure dealing with these guys
4 de novembro de 2024
Resposta da Ninebyninegolf
Hi Stuart,
Thanks for your feedback! I'm glad you found the process simple and the service helpful. We're here if you need anything else.
All the best.
Fynn
Another great service experience.
Live chat with staff helped me establish what I needed and what to order.
Pick up was efficient, the re-shafting excellent and my club was returned within a super quick turnaround time.
29 de outubro de 2024
Resposta da Ninebyninegolf
Hi,
Thank you for sharing! It’s great to hear the live chat was useful in guiding your order. I'm glad you were happy with the quick turnaround and re-shafting. Let us know if you need anything else!
Best Regards,
Fynn
Good experience
Enjoyed fitting with Mark..he worked out my swing is slow so matched a shaft that suited me I purchased a set of irons and all well made and arrived on time..will use again
7 de setembro de 2024
Avaliação não solicitada
Resposta da Ninebyninegolf
Hi Terry,
Thanks for sharing your experience! It's great to hear Mark found the perfect shaft for your swing. We’re glad the irons were spot on and arrived on time. Always happy to help, and we look forward to seeing you again.
Best Regards,
Fynn
contact with company was great and i…
contact with company was great and i was informed on my purchase and shipping was exceptional
23 de outubro de 2024
Resposta da Ninebyninegolf
Hi Terry,
Thanks for your feedback! It’s great to hear that our communication and shipping met your expectations. If there’s anything we could do to turn this into a five-star experience next time, we’d love to hear your thoughts.
All the best
Fynn
Excellent throughout
Excellent throughout. Really high quality club build, decent product range and great customer service. Very highly rated
10 de outubro de 2024
Resposta da Ninebyninegolf
Hi Tim,
Thank you for your review! We're pleased to hear you found our club builds to be high quality, we pride ourselves on building everything to the tightest tolerances in the industry. It’s great to know that it met your expectations.
If you need anything else or have questions in the future, don’t hesitate to get in touch!
Kind Regards,
Fynn
Last minute shaft change in two sets of…
Last minute shaft change in two sets of clubs was no issue and was done in three days and guys was friendly and helpful all the way through the process
11 de outubro de 2024
Resposta da Ninebyninegolf
Hi Brad,
Thanks for sharing your experience! We're pleased to hear that the last-minute shaft change in your clubs went smoothly and quickly. Our team is always here to assist and make the process as easy as possible. If you need anything else in the future, just let us know!
Kind Regards,
Fynn
Very quick to process the order and get…
Very quick to process the order and get it delivered.
7 de outubro de 2024
Resposta da Ninebyninegolf
Hi Matthew,
Thank you for your feedback. We're glad to hear that your order was processed and delivered quickly. If you have any further questions or need assistance, feel free to reach out. We're here to help.
Best Regards
Fynn
Fantastic experience
Fantastic experience - first time, but will use again and recommend to others. There was an issue with the spec of the golf club I ordered - brilliant customer service and engagement and ended up with a better product. Thank you
24 de setembro de 2024
Resposta da Ninebyninegolf
Thanks for sharing your experience, Roger!
We're thrilled to hear you had a fantastic first-time visit. We appreciate your understanding regarding the issue with the specs of your Srixon hybrid, and we're glad our team could help you end up with an even better product.
Your recommendations mean the world to us, and we look forward to seeing you again.
Kind Regards,
Fynn
Great experience with nine by nine…
Great experience with nine by nine golf, I had an issue when trying to order some irons, they were very helpful and sorted it out immediately, clubs arrived quicker than expected, all round perfect, will use again as I am unfortunately a serial golf club buyer ..
27 de setembro de 2024
Resposta da Ninebyninegolf
Hi Sarah,
Thanks for sharing your experience! We're thrilled we could sort out the issue with your iron order promptly. It’s great to hear the clubs arrived quicker than expected.
As fellow serial golf club buyers, we understand the struggle—there’s always room for one more in the bag.
We look forward to helping you with your future golf purchases.
Thanks for choosing Nine by Nine Golf!
Resposta da Ninebyninegolf
Thanks for your feedback! We're pleased to hear you enjoyed our fast service and communication. If you need anything else, feel free to reach out!
Best,
The Nine by Nine Golf Team
Top End Golf Shafts
I always find them very helpful, give sound advice, and when a purchase is made they get on with it quickly and efficiently. I have made numerous purchases from them, and would not want to go anywhere else.
27 de setembro de 2024
Resposta da Ninebyninegolf
Hi David,
Thank you for your continued support! We're glad to hear that you've found our team helpful and efficient. It's great to know that you're happy with your purchases, and we look forward to seeing you again in the future.
Best regards,
The Nine by Nine Golf Team
That were vey helpful
That were vey helpful. Quick to respond to enquiries, and did the job well and promptly.
25 de setembro de 2024
Resposta da Ninebyninegolf
Hi Neil,
We appreciate your kind words! It's always our goal to respond quickly and get the job done right. We're glad to hear that you're happy with our service and we hope to see you again soon.
Best regards,
Fynn
Resposta da Ninebyninegolf
Hi Craig,
Thank you for your feedback! We're pleased to hear you found our service professional and to your satisfaction. We look forward to helping you again in the future.
Best,
Fynn
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