*Jeg foretog et køb online og havde problemer med leveringen fra DHL. Desværre tog leveringen ret lang tid, men med hjælp fra Christian fra kundeservice blev forsinkelsen ikke yderligere forvæ... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I’ve always struggled to find my style and never really enjoyed clothes shopping. Since discovering NN.07, though, I’m completely hooked. Their Essentials range has helped me build a simple, timeless... Ver mais
A empresa respondeu
I just love this brand. Top quality and fast customer service when there is an issue with the delivery (my man, Christian, nailed it) would recommend any day!
A empresa respondeu
Ordered a garment and then returned it. Refund still has not arrived. Website states refund-to-card window is 5- 7 days. It's been two weeks since they confirmed it was returned and in their hands. Wo... Ver mais
A empresa respondeu
Detalhes da empresa
Informações de contato
Galionsvej 35, 1437, København K, Dinamarca
- customerservice@nn07.com
- nn07.com
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Allt bara bra.
not trustworthy
I placed an order 10 days ago. It said, shipment within 2-3 days. 4 days after that, they charged me with the amount for the order. Since then, nothing happened, no shipment notification, nothing. Today I asked when I might expect the shipment, and they told me the item was out of stock. No refund was being made, nor did I receive any notification of any kind. Very shady business conduct.
Hit or miss quality . Mostly miss.
Simply avoid this brand. Altough their products can fool you with excellent fit, look and feel when new, quality is for the most exceptionally poor, especially considering the price. I have had seams ripping, fast fading colors and rapidly worn out fabrics in about half the products i have bought. To add insult to injury, there was simply no response from their customer service when buying from their official store.
This is fast fashion, wear and throw quality at premium prices. Your money is better spent elsewhere. 140 EUR pants that fall apart after six months is equally bad for your wallet and the envireoment . Avoid.
Quality is rock bottom at high prices – the worst of both worlds.
Like many others I have very poor experience with NN07 – which is a shame as the stuff looks ace and the ethos and marketing really resonates (one thing they got right, at least).
A waterproof jacket, SHAWN, bought in the autumn of 2018 has virtually all seams around the shoulders cracking, and it's not just the tape coming undone (the tape seems glued on properly, there's no give at all) but the seams and the tape cracking in the middle. A £350 jacket that's lasted less than two seasons, is simply shameful.
Two pairs of chinos, made from a twill from this allegedly super posh Italian mill (can't be bothered checking, there's a label), one pair developed vertical tears on the bum, on both sides, after less than five wears, the other pair, used intermittently for a year now, is disintegrating in the seams. €129 per pair. I mean, come on. A £20 pair from just about any low-end high street shop would take years and years to wear out.
The CS is equally shocking, and only replaced one pair of chinos after I had repeatedly posted critical posts on social media. Took a lot of effort and time to get them replaced.
Reading the previous reviews, I understand I'm not alone in my experiene with the brand. I for one will not give them another € ever again, and recommend others to steer well clear.

Resposta de NN.07
Bien malgré un petit souci sur un vêtement.
J'ai eu un souci sur un vêtement acheté sur leur site, après échange le souci est réapparu, je pense qu'il s'agissait d'un souci général sur le modèle.
Malgré tout j'aime bien cette marque et leurs vêtements. J'ai passé plusieurs commandes qui se sont toutes bien passées, l'emballage est très bien et la qualité plutôt bonne. La taille que je prends me correspond parfaitement que ce soit dans les chemises Tee-Shirts ou blousons.
Dårlig kvalitet
Købte en jakke- som var super fed, men heller ikke helt billig. Efter 11 måneder sendte jeg den til rensning- efter vaskeanvisningen. Jakken kom tilbage med løse lynlåse og en del afblegninger. Renseriejeren havde aldrig set noget lignede og tilbød at tale med producenten, så vi kunne få opklaret hvad der var galt. Sendte derfor den besked og jakken til NN07, der svarede det kendte de ikke noget til og kunne i øvrigt ikke hjælpe. "Gå ind i butikken, hvor du har købt den og tal med dem". Butikken ligger i Jylland og jeg bor i København og desuden ryger jakken så igen tilbage til NN07 i København.
Fedt tøj, men desværre en svært utilfredsstillende oplevelse.
Bukser revner og det er umuligt at komme i dialog med firmaet
Jeg købte tre dyre bukser til 999,- stykket sidste sommer. Efter blot få måneder revnede de første to og efter ca. 6 måneder revnede det tredje par. Jeg har sidenhen kontaktet. De beder mig om at kontakte den butik jeg har købt dem i, hvorefter jeg skrev at jeg har købt dem i deres ONLINE-shop. Jeg har da ikke hørt fra dem siden. De er simpelthent bare ikke til at regne med.

Resposta de NN.07
Dårlig kvalitet
Jeg købte et par flotte blå fløjsbukser, i den dårligste kvalitet jeg længe har set. Jeg har købt lignende bukser i genbrug, som er i flottere stand end mine kun 2 måneder gamle bukser. 1.200 kr. for et par bukser der højest kommer til at holde et halvt år.
Jeg er meget skuffet over den overordnede kvalitet af NN07's tøj og markedsføring. Der er simpelthen ikke iorden, når man brander sig selv højt på både stil og kvalitet, at kvaliteten er så lav, og slet ikke følger både de lækre designs eller den dyre pris.

Resposta de NN.07
Employees are poorly trained and goods are of bad quality.
Visited their Sweden store.
Poor service and goods are not made to last. Look elsewhere if you want to invest in pieces that will last.
Høj kvalitet i tøj og kundeservice
Jeg måtte pga. størrelsen desværre returnere et par ellers lækre chinos købt online.
Gratis returnering og pengene tilbage allerede dagen efter!
Super kundeservice.
Mega god service
Jeg var inde og købe en jakke, jeg havde dog et problem med den, men personalet var rigtig serviceminded og jeg fik hurtigt løst mit problem.
Både mærket og personalet kan varmt anbefales.
De har rigtig meget lækkert tøj som jeg helt sikkert skal have mere af!
Excellent customer service! Will order again!
I had a problem with an item I purchased and so I decided to contact their customer service team to explain my situation. I got in contact with Mette, one of the customer service representatives at NN07. She was exceptional in dealing with my problem and was very helpful. I don't think I have ever experienced such level of customer service than I did with her. Sometimes I wish we had more people like her working in the UK. I will most defiantly be ordering again as I'm in love with some of the stuff they have in stock.
Many thanks for all your help!
Excellent customer care
Very helpful staff at the NN07 site. I have to say outstanding customer care, had a problem with a pair of jeans and they managed to send me a pair of new ones. Their jeans are great and the jeans quality is fantastic, I've got 5 pairs... Five stars and two thumbs up!

Resposta de NN.07
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







