A very long wait for parcel. Not even notification of arrival date! On arrival the material which I thought was cotton is a mix of polyester/spandex.. poor quality ..a long cream/ white summer dress... Ver mais
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Veja o que dizem as avaliações
ATTENTION!!! The products I received were of very poor quality and looked nothing like the pictures on the website. Delivery took over three weeks because the goods were shipped from China, although... Ver mais
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0 stars I bought a jacket that was nothing like the image. I have the hassle now of arranging a return I contacted the company and all they can do is give me partial refund or return at my... Ver mais
A empresa respondeu
Olivia Carter made our experience great, she was helpful, knowledgable, friendly and patient, we would order from you again because of her, so a very big thank you to Olivia.
A empresa respondeu
2,3
Ruim
51 avaliações
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ordered one shirt just to test the…
Ordered one shirt just to test the brand. I’ve had worse experiences. The stitching looks okay and nothing feels off. It’s not premium level or anything but it’s definitely usable. I’ll probably order again
21 de julho de 2026
Avaliação não solicitada
color looks same as pictures
color looks same as pictures. rare tbh, so i’m happy
13 de julho de 2026
Avaliação não solicitada
0 stars
0 stars
I bought a jacket that was nothing like the image. I have the hassle now of arranging a return
I contacted the company and all they can do is give me partial refund or return at my own cost which I find unacceptable. They made a mistake of sending me the wrong item and I'm not cleaning up their mess.
Looks like I will be taking things further. Also the item comes from china.
I am sticking with shein from now on. Shein customer service is superb and cheaper too.
27 de julho de 2026
Avaliação não solicitada
Resposta da Northstylefashion
Hi Orla,
Thank you for taking the time to share your feedback. We're truly sorry to hear that you were disappointed with the item you received and the experience you've had with the return process. We understand how frustrating this situation must be, and we appreciate you bringing your concerns to our attention.
To help us investigate your case thoroughly, could you please provide your order number? Once we receive it, we'll review your order details, the communication with our support team, and the resolution that was offered so we can better understand what happened and determine whether there is anything further we can do to assist you.
Kind regards,
Team Northstyle Fashion
ATTENTION!!!
ATTENTION!!!
The products I received were of very poor quality and looked nothing like the pictures on the website. Delivery took over three weeks because the goods were shipped from China, although the company presents itself as a Dutch/EU business. When I requested a return, I was informed that I would have to pay the return shipping costs to China myself. This makes obtaining a refund extremely difficult and expensive. Very disappointing customer experience.
I DO NOT RECOMMEND THIS CHINESE SHOP!!! northstyle-fashion.com
14 de julho de 2026
Avaliação não solicitada
Resposta da Northstylefashion
Hi Jarda,
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations, particularly regarding the product quality, delivery time, and return process. We understand your frustration and appreciate you bringing these concerns to our attention.
To help us investigate your case thoroughly, could you please provide your order number? Once we receive it, we'll review your order details, the communication you've had with our support team, and the resolution that was offered so we can better understand what happened and determine whether there is anything further we can do to assist you.
Kind regards,
Team Northstyle Fashion
Beware for three reasons…
Firstly the items are despatched from China and take up to 3 weeks to be delivered to the UK. This is not made clear.
Both items I bought (Linen Maxi Shirt Dress V-Neck 3/4 Sleeve Split and Oversized Striped Linen Shirt Maxi Dress) turned out to be Polyester with garment label to prove it. I specifically wanted Linen and feel the misrepresentation is dishonest.
Lastly, if not satisfied, the options are to choose another item for the same value (less postage), keep the items with a small refund or pay postage to return to China.
After discussion with customer services (who are very responsive) I decided on the partial refund and will donate the garments to the charity shop.
17 de julho de 2026
Avaliação não solicitada
Resposta da Northstylefashion
Hi,
Thank you for taking the time to share your detailed feedback. We're sorry to hear that the items did not meet your expectations, particularly regarding the fabric composition, shipping experience, and the return options available. We appreciate you bringing these concerns to our attention, as customer feedback helps us improve our products and services.
To help us investigate your case thoroughly, could you please provide your order number? Once we receive it, we'll review your order details, the correspondence with our customer support team, and the resolution that was provided so we can better understand what happened and determine whether there is anything further we can do to assist you.
Kind regards,
Team Northstyle Fashion
I ordered one of the midi dresses late…
I ordered one of the midi dresses late at night without thinking much. When it showed up I kinda forgot about it lol. Tried it on and it actually sat really nicely on my body. The fabric isn’t heavy but also not flimsy. I’ve already worn it twice, so yeah it’s staying
9 de julho de 2026
Avaliação não solicitada
Resposta da Northstylefashion
Hi Isla,
That's such a nice surprise! It sounds like the dress ended up exceeding your expectations, especially since it fit so well and draped nicely on your body.
It's always a good sign when something goes from being an impulse purchase to a piece you've already worn more than once. We're so glad you're enjoying it, and we hope it continues to be one of your favorite go-to dresses!
Kind regards,
Team Northstyle Fashion
finally something that fits my shoulders right
fits nicely, especially around the shoulders which is rare for me
29 de junho de 2026
Avaliação não solicitada
Resposta da Northstylefashion
Hi Julian,
Thank you so much for your wonderful feedback! We're thrilled to hear that you finally found something that fits your shoulders just right. We know how challenging it can be to find clothing with the right fit, so we're delighted that this one worked well for you.
It's especially great to know that the fit around the shoulders met your expectations. We truly appreciate you sharing your experience, and we hope you continue to enjoy wearing it for many occasions to come!
Kind regards,
Team Northstyle Fashion
DON’T BUY
DON’T BUY. Says company is in Netherlands but it is China. I tried to cancel order as soon as I realised but couldn’t. The item arrived 4 weeks later and nothing like I expected. Returns process is difficult plus cost £11. There is no guarantee that I will get a refund. Expensive mistake
17 de julho de 2026
Avaliação não solicitada
Resposta da Northstylefashion
Hi Claire,
Thank you for taking the time to share your feedback. I'm truly sorry to hear that your experience did not meet your expectations, and I understand your frustration regarding the delivery time and the returns process.
I'd be happy to look into your order and review your concerns in detail. Could you please provide your order number so I can locate your purchase and assist you further? Once I have your order details, I'll do my best to help find a suitable resolution.
Kind regards,
Team Northstyle Fashion
Olivia Carter
Olivia Carter made our experience great, she was helpful, knowledgable, friendly and patient, we would order from you again because of her, so a very big thank you to Olivia.
19 de junho de 2026
Avaliação não solicitada
Resposta da Northstylefashion
Hi Sally,
Thank you so much for your wonderful review and for your incredibly kind words about Olivia. We're thrilled to hear that she was able to make your experience a positive one through her helpfulness, knowledge, friendliness, and patience.
Your feedback means a great deal to both Olivia and our entire team. We're especially delighted to know that her support has given you the confidence to shop with us again. Thank you for your trust, and we look forward to serving you again in the future!
Kind regards,
Team Northstyle Fashion
this one just feels like something I’d…
this one just feels like something I’d keep wearing without thinking. simple but it works
12 de junho de 2026
Avaliação não solicitada
Resposta da Northstylefashion
Hi Summer,
Thank you for taking the time to share your feedback! We're so pleased to hear that the item has become something you can see yourself wearing regularly. Sometimes the simplest pieces end up being the most versatile, and we're glad it's working so well for you.
Your kind words mean a lot to us, and we're delighted that you're enjoying your purchase. We truly appreciate your support and hope it continues to be a favorite in your wardrobe for a long time to come!
Kind regards,
Team Northstyle Fashion
not bad at all for the price
not bad at all for the price. i’d probably order again.
1 de julho de 2026
Avaliação não solicitada
Resposta da Northstylefashion
Hi Travis,
I'm so glad to hear that you found the product to be good value for the price. We truly appreciate you taking the time to share your experience with us.
It means a lot to know that you'd consider ordering from us again. Thank you for your support, and we look forward to serving you again in the future!
Kind regards,
Team Northstyle Fashion
Avoid this shop at all costs
Avoid this shop at all costs! I had an incredibly bad experience. The shipping took forever, and when the clothes finally arrived, it was a massive disappointment.
The items are made of low-quality materials. I ordered a linen piece, but received cheap cotton fabric instead. The craftsmanship is bad. The products look absolutely nothing like the professional photos on their website.
To make it worse, their sizing is a joke. I ordered multiple items in size M, and they differ by several centimeters. There is zero quality control.
Customer service is non-existent. When you try to contact them, you only get generic, unhelpful replies that look like they were generated by an AI chatbot. They clearly do not care about their customers and make the return process impossible. Save your money and buy elsewhere!
28 de maio de 2026
Avaliação não solicitada
Resposta da Northstylefashion
Hi Pavla,
Thank you for taking the time to share your feedback, and I’m very sorry to hear about your disappointing experience with your order, including the delays, material concerns, and sizing inconsistencies. I understand how frustrating this must be, especially when the items did not match what was shown on the website and your expectations were not met.
Could you please provide your order number so I can look into this further and assist you accordingly?
Kind regards,
Team Northstyle Fashion
Scam Company
I ordered a pair of boots. The website advertised free shipping in the UK, and the company is registered in the Netherlands (according to their website anyway). However after ordering it became clear the package was coming from China. When the boots arrived I had been sent the wrong colour and wrong size, and they were very poor quality. I was then offered store credit, 10% refund or told I could return but would have to pay shipping cost to China and the package would likely be held at customs. This is obviously a scam company and I opened a card dispute with my bank who instantly refunded my money given how often they deal with scam companies like this. Avoid
6 de junho de 2026
Avaliação não solicitada
Resposta da Northstylefashion
Hi Rizzo,
Thank you for taking the time to share your feedback, and I’m sorry to hear about your experience with your order, including the issues with the item received and the resolution offered. I understand how disappointing this must have been, especially when it did not match your expectations.
Could you please provide your order number so I can review the details of your case and assist you further?
Kind regards,
Team Northstyle Fashion
Long summer dress
A very long wait for parcel. Not even notification of arrival date!
On arrival the material which I thought was cotton is a mix of polyester/spandex.. poor quality ..a long cream/ white summer dress that definitely was not worth £34. Don’t use this site.. you will be disappointed.
11 de junho de 2026
Avaliação não solicitada
Resposta da Northstylefashion
Hi Lauren,
Thank you for taking the time to share your feedback, and I’m sorry to hear about your disappointment with the delivery time and the quality of the dress you received. I understand how frustrating it must be when both the material and overall experience do not meet your expectations.
Could you please provide your order number so I can look into this further and assist you accordingly?
Kind regards,
Team Northstyle Fashion
Avoid.
Avoid.
The kaftan I received was completely different from the one advertised on the website. The cut, fit and sleeves did not match the product photos at all. What arrived looked like a different garment altogether.
When I complained, I was offered only a 20% refund or store credit. To obtain a full refund, I was told I would have to pay to return the item to China at my own expense. I was also warned that the return could take several weeks and might be delayed or held at customs.
Polite customer service, but no fair resolution for a product that was not as advertised.
I will not be purchasing from this company again.
2 de junho de 2026
Avaliação não solicitada
Resposta da Northstylefashion
Hi Edelweiss,
Thank you for sharing your feedback, and I’m truly sorry to hear about your disappointment with the kaftan and the experience you had with the resolution offered. I understand how upsetting it must be when an item does not match the product photos and expectations, especially when you were hoping for a fair and straightforward solution.
Could you please provide your order number so I can review your case in detail and assist you further?
Kind regards,
Team Northstyle Fashion
Just received my coat too small
Just received my coat i ordered almost 2 months ago ,I ordered 5xl and its certainly not 5xl maybe it's small ,and properly fit someone in China who made it but not in the uk
27 de maio de 2026
Avaliação não solicitada
Resposta da Northstylefashion
Hi Bob,
Thank you for your message, and I’m sorry to hear that the coat you received does not match the size you expected. I understand how disappointing this must be, especially after waiting such a long time for your order.
Could you please provide your order number so I can look into this for you and assist you further?
Kind regards,
Team Northstyle Fashion
Only rated 1 star because I can’t do 0.
Only rated 1 star because I can’t do 0.
I ordered a suit that looked lovely and beige when I ordered it when it arrived it felt like a kids dress up costume in the colour SALMON. PLEASE AVOID THIS PLACE. I wish I could attach photos. There site is misleading, said 7 working days maximum. It took 20 days and it was so wrong!
22 de maio de 2026
Avaliação não solicitada
Resposta da Northstylefashion
Hi Ewan,
Thank you for taking the time to share your feedback, and I’m truly sorry to hear about your disappointment with the item you received, as well as the delay in delivery. I understand how frustrating it must be when the product does not match your expectations.
Could you please provide your order number so I can look into this further and assist you accordingly?
Kind regards,
Team Northstyle Fashion
Dreadful service
Ordered a coat, came wrong colour. Ordered another paying with their store credit and it was flimsy, not lined and unwearable. They won't do anything about it because it was paid for by their store credit. I stuck with 2 coats, one a colour I don't like and didn't order and an unwearable flimsy, cheap coat. Do not buy from this company
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da Northstylefashion
Hi Derek,
Thank you for reaching out, and I’m really sorry to hear about the issues with your coats. I completely understand how frustrating it must be to receive the wrong color and then a second coat that didn’t meet your expectations.
To help us look into this further and see what options might be available, could you please provide your order number? Once we have it, we’ll be able to review your case and assist you as best as we can.
Kind regards,
Team Northstyle Fashion
Extremely Bad
Not good!! The coat came the wrong size , it had the right size on the tag but a different sizing stitched so looks like it’s from China.. VERY very poorly made. I have quite litteraly chucked the coat away. It’s not worth the hassle sending it back as you have to pay for charges. Will not be buying from this website again and I do not recommend.
13 de janeiro de 2026
Avaliação não solicitada
Resposta da Northstylefashion
Hi Billie,
We’re really sorry to hear about your experience, and we completely understand how frustrating it must have been to receive the wrong size and feel disappointed with the quality. That’s certainly not the experience we want for our customers, and we truly regret that this left you feeling this way.
So we can properly look into this for you and review what happened, could you please share your order number with us? Once we have that, we’ll investigate the issue right away and see how we can assist further.
Kind regards,
Team Northstyle Fashion
Very poor quality and extremely poor…
Very poor quality and extremely poor customer service. They seem friendly on the sale but completely ignore when contacting for faults and return. The photos showing items do not match what is sent out. Please don’t waste your money shopping at North Style Fashion.
3 de janeiro de 2026
Avaliação não solicitada
Resposta da Northstylefashion
Hi Raymond,
I’m really sorry to hear about your experience and appreciate you bringing this to our attention. This is certainly not the level of service or quality we aim to provide, and I completely understand your frustration. We take feedback like yours very seriously and want to make things right.
To help us investigate this matter further and resolve it as quickly as possible, could you please provide your order number? Once we have that, we can review your purchase and assist with any faults, returns, or concerns you experienced.
Kind regards,
Team Northstyle Fashion
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