A very long wait for parcel. Not even notification of arrival date! On arrival the material which I thought was cotton is a mix of polyester/spandex.. poor quality ..a long cream/ white summer dress... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
ATTENTION!!! The products I received were of very poor quality and looked nothing like the pictures on the website. Delivery took over three weeks because the goods were shipped from China, although... Ver mais
A empresa respondeu
0 stars I bought a jacket that was nothing like the image. I have the hassle now of arranging a return I contacted the company and all they can do is give me partial refund or return at my... Ver mais
A empresa respondeu
Olivia Carter made our experience great, she was helpful, knowledgable, friendly and patient, we would order from you again because of her, so a very big thank you to Olivia.
A empresa respondeu
2,3
Ruim
51 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Refunded quickly
I placed an order and then panicked after reading the reviews so cancelled my order. In fairness to the company, they got back to me immediately and I received a refund within 2 days. So perhaps not all bad.
25 de outubro de 2025
Avaliação não solicitada
Resposta da Northstylefashion
Hi Kim,
Thank you for sharing your experience! We’re glad we could respond quickly to your cancellation and that your refund was processed within 2 days.
We truly appreciate your understanding and hope to provide an even better experience should you choose to shop with us in the future.
Kind regards,
Team Northstyle Fashion
Warning this company is a Chinese drop…
Warning this company is a Chinese drop shipper. Items are very poor quality and not as the website images. Refund and returns are impossible
Amazing how they reply on Trustpilot but they can not reply on email 👍 I have e mailed Northstyle 8 times but they refused to provide a UK returns address.
They refused in 8 emails to provide a UK return address or a refund. It is uk law that companies must provide a local return address. I contacted my bank and made a section 75 claim, I used the email chain as evidence, my bank refunded the money in 2 days. Don't accept their offers or try to return goods to China, simply contact your bank and make a Section 75 claim for a full refund.
20 de outubro de 2025
Avaliação não solicitada
Resposta da Northstylefashion
Hi Ady,
We’re very sorry to hear about your experience and understand your frustration. Our goal is always to provide accurate product images and quality items, and we regret that your order did not meet your expectations.
We would love the chance to review your order and see how we can make things right. Your feedback is important to us and helps us improve our products and service.
Kind regards,
Team Northstyle Fashion
I wish I had read the reviews first
I wish I had read the reviews first. Ordered a pair of shorts, they arrived and looked nothing like the image. When I tried to return them they said I had to send them to China and pay the return postage myself, even though they sent me the wrong item.
Absolutely shocking, please do not buy from here. All of the 3 star reviews below are also clearly fake
10 de outubro de 2025
Avaliação não solicitada
Resposta da Northstylefashion
Hi Sebastian,
We’re very sorry to hear about your experience and completely understand your frustration. To help us look into this further and resolve the issue, could you please provide your order number?
We take all feedback seriously and want to make things right. Once we have your details, we’ll do our best to assist you promptly.
Kind regards,
Team Northstyle Fashion
Wouldnt even give it one star coat…
Wouldnt even give it one star coat looked nothing like the photo looked like it was a rag thrown together complete scam
8 de outubro de 2025
Avaliação não solicitada
Resposta da Northstylefashion
Hi Danielle,
We’re really sorry to hear that the coat didn’t meet your expectations and looked different from the photo. That’s not the experience we want for our customers. Could you please share your order number with us so we can look into this and help resolve it for you?
Thank you for bringing this to our attention we truly appreciate your feedback and the opportunity to make things right.
Kind regards,
Team Northstyle Fashion
Every piece I own makes me feel…
Every piece I own makes me feel polished and capable, ready for whatever I have planned.
1 de maio de 2025
Avaliação não solicitada
Resposta da Northstylefashion
Hi Nicholas,
Thank you so much for your wonderful feedback! We’re truly happy to hear that our pieces make you feel polished and capable — that’s exactly how we hope our customers feel when wearing them.
We appreciate you taking the time to share your experience, and we can’t wait to provide you with more styles you’ll love for all your plans ahead.
Kind regards,
Team Northstyle Fashion
The clean lines in the designs really…
The clean lines in the designs really stand out, giving each outfit its own quiet strength and presence.
6 de maio de 2025
Avaliação não solicitada
Resposta da Northstylefashion
Hi Anthony,
Thank you so much for your thoughtful feedback. We’re so glad you noticed the clean lines in our designs — it’s something we truly value, as we believe simplicity can bring out a timeless sense of elegance and quiet strength in each piece. It means a lot to us that this came through in your experience.
We appreciate you taking the time to share such kind words. Your support encourages us to keep creating pieces that not only look beautiful but also make you feel confident and comfortable. We hope you continue to enjoy styling your outfits and discovering the unique presence they bring.
Kind regards,
Team Northstyle Fashion
Complete scam of a company
Complete scam of a company. Ordered a blazer dress. And what I was sent was a complete different design to the website. Paid £50 for some 99p garbage from China. Avoid this company at all costs. Miss marketing and reported to financial ombudsman.
8 de setembro de 2025
Avaliação não solicitada
Resposta da Northstylefashion
Hi Ben,
We’re very sorry to hear about your experience and completely understand how disappointing this must have been for you. Please know this is not the level of service or quality we strive to deliver, and we appreciate you taking the time to share your feedback with us.
To assist you further, could you please provide us with your order number? This will help us look into the details of your purchase and work toward finding the best possible resolution for you.
Kind regards,
Team Northstyle Fashion
Resposta da Northstylefashion
Hi Grace,
Thank you so much! We’re thrilled to hear that you find our pieces elegant, easy, and genuinely wearable.
Your feedback means a lot to us and inspires our team to keep creating designs that are stylish, comfortable, and effortless for everyday wear.
Kind regards,
Team Northstyle Fashion
Extremely Poor Customer Service and Refund Process
I’m really disappointed with my experience ordering from this company. I placed an order including a blouse and two dresses in different sizes. One item was never delivered, and the others didn’t fit, so I reached out for a return and refund — well within the return window.
Despite multiple emails over several weeks, I received delayed, inconsistent responses, and eventually was ignored entirely. I was then told I could only have store credit (even though I didn’t want to keep the items), and that shipping costs for any new order would be deducted from that credit. At no point was I offered a proper refund or even a clear resolution.
I made every effort to return the items on time, and the lack of communication from their side has left me extremely frustrated. This is some of the worst customer service I’ve encountered, and I would strongly advise others to be cautious before ordering.
Still waiting for a refund — or even a reply.
20 de julho de 2025
Avaliação não solicitada
Resposta da Northstylefashion
Hi Miss T,
We’re very sorry to hear about your experience and the frustration this has caused you. That’s not the service we want for our customers, and I sincerely apologize for the delays and confusion regarding your return and refund.
To look into this and resolve it quickly, could you please provide your order number? Once we have that, we can review the details with our team and make sure you receive the proper support. Thank you for bringing this to our attention we truly want to make this right for you.
Kind regards,
Team Northstyle Fashion
no reply - no return
Purchased two shirts - both didn't fit unfortunately - asked for refund - see reply below - which ok i didn't read the T&CS my fault - However i have had no response ever since very poor - will put this down to lesson learnt - DO NOT BUT FROM NORTHSTYLE FASHION IF YOU WANT POOR CUSTOMER SERVICE - NICE ONE SOPHIE
Hi Richard,
Thank you for reaching out regarding your return.
You’re welcome to return the item if it’s not suitable. Please note that returns must be sent to our warehouse in China, and the shipping cost is typically around £30 or more, depending on the courier. Unfortunately, we’re unable to cover return shipping costs. To help you avoid the cost and hassle of returning the item, we’d also like to offer you an alternative:
You can receive a 30% refund, and you may keep the item.Please let us know which option you prefer:
• A 30% refund, with no return required
• A full refund, once the item is returned at your own shipping cost
We’re happy to proceed with whichever works best for you.
Kind regards,
Sophie Benneth
Northstyle Fashion Support Team
28 de julho de 2025
Avaliação não solicitada
Resposta da Northstylefashion
Hi Richard,
We’re sorry to hear about your experience and would like to look into this further. Could you please provide your order number so we can assist you directly?
Kind regards,
Team Northstyle Fashion
Returns need to be shipped to China at your own expense - Avoid!
This company pretends to be local, but then forces you to send return shipments to China at your own expense. Scam - avoid!
15 de julho de 2025
Avaliação não solicitada
Resposta da Northstylefashion
Hi HS,
I’m sorry to hear about your experience! Could you please share your order number with me so I can look into this further and assist you better?
Kind regards,
Team Northstyle Fashion
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