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Delivery was very slow. True it was abroad, but order placed on 21st November and not received until 3rd December - which was significantly longer than the 4-7 working days quoted and meant the gift was late for the birthday.

They also did not have the colour that I ordered, which should really have been reflected on the site - I would not have ordered it otherwise, but as it was not until the 24th that they texted me to tell me this, it didn't give me long enough to choose something different if I wanted it to be delivered on time.

Overall a disappointing experience.

Bought fabulous scrabble bunting set: better value than anywhere else and just what I was looking for. Communications/ delivery all smooth and a pleasure shopping with you

It was great to find a product that would really suit the life style of my friend

Shipment was delayed without informing me, after complaining was told a 5 % discount was forth coming. Will I see it arrives but not holding my breath?

The scrabble mugs are a great, fun gift. They arrived well packed and on the date specified. I know they will make great stocking fillers for my grown up grandchildren

Item received on time, and as descibed, and is just right as a present for my friend's birthday.

Found the item we were looking for on this site cheaper than any other site. Came quickly too.

Great product. Fast service and good communication from start to end

Would definitely use this company again; their service was quick and my order arrived on time.

Delighted with the Scrabble letter mugs I ordered for a friend as a housewarming present. Prompt service, good product at affordable price - thanks! PS She loved them!

I looked at this item in lots of places and this was the best price including delivery. Once ordered, this came quickly and well packaged. This was my first purchase but I would definitely use this site again.

Bought a great Christmas apron. Really good price and was delivered in 48 hours.

This was an efficient, prompt and excellent service. No complaints at all, would definatly use again now i have discovered there site.

happy with the ease of my order and promptness of delivery

Great communication meant I was informed something was out of stock very quickly. I promptly ordered another item and received it the next day; a stunning "paint your own kite"!

Order was only posted 5 days after purchase, once I emailed them to ask why it hadn't been delivered. As a result it didn't arrive in time for my friends birthday. Disappointed.

VERY disappointing the book was a present but it was faultly- paid extra for quick delivery but it was a waste of time

I was looking to source some hipflasks super last minute for a few friends for Reading Festival. I stumbled across their page, good prices and good selection (late Friday night). I plonked three in my basket and paid next day to ensure they'd be here before the Wednesday (the day before we left for Reading). Monday morning I received not just an email but a phonecall from a worried Richard at nottheusual saying two I'd requested were out of stock. It was difficult with trying to resolve as I was stuck in work for long hours of the day, so when I didn't pick up an email in time to send the goods next day for Tuesday I thought we'd missed out. However Richard came back saying I could pick two replacement hipflasks and he would send them out special to arrive early morning Wednesday.. which they did without fail. The replacement hipflasks were also more expensive than the originals yet no quibble to pay any difference etc.

Can't thank them enough. Richard very friendly and stupidly helpful. Recommended to friends, left right and centre :) Very happy drunk weekend, with thanks to nottheusual!

Even though my item wasn't in stock, I promptly received a friendly call, asking whether I would still like the item and when it was likely to arrive. It arrived the time I had been told it would, well protected and packed. Would use this site again and again. Many thanks!

Really good service. Goods came quickly and were good quality.