Definitely no complaints so far a few months in, everything went quick when setting up, cash transferred when it said it would. NO other issues to report whatsoever.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Have no bother with this company. Everything is going smoothly. Have had no reason to contact anybody. Hopefully everything will keep going great.
Never thought I would have such a great experience I am so happy with Novuna which I have 3 diffident Lao. X2 interest free and other at 6% doe 3 years which almost over and my next big loan will be a... Ver mais
A empresa respondeu
Getting my purchase approved with Novuna Personal Finance was the easiest and best thing I have done. Their service is second to none. My loan was efficiently facilitated and I am extremely pleased... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Novuna Personal Finance
Escrito pela empresa
Need a great Personal Loan?
Come direct to our website for our low rates and exclusive loan options. Our great loans start from just 6.9% APR Representative (based on £7,500 to £25,000).
Who are Novuna?
A leading financial services company, we provide effective Retail Finance options to thousands of big name brands, as well as Personal Loans to help you access the cash you need sooner.
We lent over £3 billion to customers in 2025, allowing them to make big purchases, create memories or enjoy once-in-a-lifetime moments. All without worrying about paying for it upfront.
We don't offer lease vehicles - If you're looking to leave a review about Novuna Vehicle Solutions, that is a completely separate business to us.
We tailor our innovative solutions to match the things you want to buy, from home improvements to holidays, making the process as easy and stress free as possible. And we combine it with award winning customer service.
That's what makes us different.
About us Personal Loans Car Loans Home Improvement Loans Debt Consolidation Loans Holiday Loans Wedding Loans Small Loans
Just some of our awards
We're leaders in our field
We've been named the UK's Best Personal Loan Provider for the last 12 years running. We are also proud to have once again won the official Feefo Platinum Trusted Service award. This is the 7th time we've been recognised as a leader in our field with Platinum status.
Best Personal Loan Provider
YourMoney
Platinum Trusted Service
Feefo
Loan Provider of the Year
Moneyfacts
Informações de contato
2 Apex View, LS11 9BH, Leeds, Reino Unido
- 0344 375 5500
- CustomerService@NovunaPersonalFinance.co.uk
- novunapersonalfinance.co.uk
4,6
Excelente
6 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Novuna Personal Finance
Thank you for sharing your positive experience with us!
Easy to set up
Easy to set up, very flexible (I put a deposit down,then could choose length of finance). Quick response even on a Sunday!
11 de agosto de 2026
Resposta da Novuna Personal Finance
Glad to hear that you've had a quick and smooth application process, thanks for sharing!
Great job. Thanks
Just simple and straight forward. No nonsense. Well done.
5 de agosto de 2026
Avaliação não solicitada
Excellent service
Excellent service. Always informed and updated with relevant details.
10 de agosto de 2026
Avaliação não solicitada
Resposta da Novuna Personal Finance
Thanks for sharing Sarbjit, we're glad to hear that you've had a positive experience and been kept up to date where necessary!
Bought my kitchen and received interest…
Bought my kitchen and received interest free payments. The payment comes off every month. No hassle
3 de março de 2026
Avaliação não solicitada
Resposta da Novuna Personal Finance
Thank you for the positive feedback. Glad to hear that everything is running smoothly. I hope you are enjoying the new kitchen!
Great company
Great company, lots of information for you at hand
10 de agosto de 2026
Avaliação não solicitada
Very good and reliable
Very good and reliable. Very welcoming 👍✔️
8 de agosto de 2026
Avaliação não solicitada
Resposta da Novuna Personal Finance
That's great to hear Martin, thank you for sharing!
Getting my purchase approved with…
Getting my purchase approved with Novuna Personal Finance was the easiest and best thing I have done. Their service is second to none. My loan was efficiently facilitated and I am extremely pleased I chose them and will do again in the near future.
9 de março de 2026
Avaliação não solicitada
Resposta da Novuna Personal Finance
Hi Nicole, we're very pleased to hear that you've had a really easy experience with us and would chose us again. Thank you for sharing!
It’s easy thanks
9 de agosto de 2026
Avaliação não solicitada
Resposta da Novuna Personal Finance
Thanks for sharing Anthony. Glad it was easy for you!
Resposta da Novuna Personal Finance
We're pleased to hear that you've had a positive experience with our services and had a quick decision as well. I hope you're enjoying your new purchase!
Fantastic
So easy to use, very helpfull thank you so much.
7 de agosto de 2026
Avaliação não solicitada
Resposta da Novuna Personal Finance
Thanks for sharing Susan, glad you found everything easy to use.
Resposta da Novuna Personal Finance
Thanks for sharing Emmanuel!
Resposta da Novuna Personal Finance
Hope you love it!!
Completely satisfied
A really good experience. Everything has worked like clockwork.
I feel looked after & completely satisfied with the process. Thank you.
5 de agosto de 2026
Avaliação não solicitada
Resposta da Novuna Personal Finance
That's great to hear Alex. Thanks for the feedback.
Resposta da Novuna Personal Finance
That's great to hear! Thanks Keith.
Easy straightforward application
Easy straightforward application, quick turnaround.
5 de agosto de 2026
Avaliação não solicitada
Resposta da Novuna Personal Finance
We're glad to hear that you had a nice and smooth application process. Thanks for sharing!
Fast approval and great interest rate.
30 de março de 2026
Resposta da Novuna Personal Finance
That's great to hear! Thank you for sharing
I do not want this loan I've decided…
I do not want this loan I've decided the hearing aids are far too expensive ... 2 thousand pounds more for some item in QA hearing shop which is ridiculous so I was am c as ncelling this as I do not want that...I was told I have 2week cooling off period so as s it's only been one week I do not want to carry on with this loan
30 de julho de 2026
Resposta da Novuna Personal Finance
Hi Glenys, thank you for your review. We’re sorry to hear you’ve decided not to proceed with the hearing aids. For clarity, we provide the finance agreement, but the retailer sets the price of the hearing aids and any related products or services.
If you no longer wish to go ahead, you'll need to contact the retailer directly to cancel the order. If you have any questions about your finance agreement, please contact us on 0344 375 5500. Thanks
Very quick and easy set-up
Very quick and easy set-up. Highly recommended and will defo use again in the future.
Thank you.
1 de agosto de 2026
Avaliação não solicitada
Resposta da Novuna Personal Finance
Thanks Andy for your positive feedback and recommendation!
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