Definitely no complaints so far a few months in, everything went quick when setting up, cash transferred when it said it would. NO other issues to report whatsoever.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Have no bother with this company. Everything is going smoothly. Have had no reason to contact anybody. Hopefully everything will keep going great.
Never thought I would have such a great experience I am so happy with Novuna which I have 3 diffident Lao. X2 interest free and other at 6% doe 3 years which almost over and my next big loan will be a... Ver mais
A empresa respondeu
Getting my purchase approved with Novuna Personal Finance was the easiest and best thing I have done. Their service is second to none. My loan was efficiently facilitated and I am extremely pleased... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Novuna Personal Finance
Escrito pela empresa
Need a great Personal Loan?
Come direct to our website for our low rates and exclusive loan options. Our great loans start from just 6.9% APR Representative (based on £7,500 to £25,000).
Who are Novuna?
A leading financial services company, we provide effective Retail Finance options to thousands of big name brands, as well as Personal Loans to help you access the cash you need sooner.
We lent over £3 billion to customers in 2025, allowing them to make big purchases, create memories or enjoy once-in-a-lifetime moments. All without worrying about paying for it upfront.
We don't offer lease vehicles - If you're looking to leave a review about Novuna Vehicle Solutions, that is a completely separate business to us.
We tailor our innovative solutions to match the things you want to buy, from home improvements to holidays, making the process as easy and stress free as possible. And we combine it with award winning customer service.
That's what makes us different.
About us Personal Loans Car Loans Home Improvement Loans Debt Consolidation Loans Holiday Loans Wedding Loans Small Loans
Just some of our awards
We're leaders in our field
We've been named the UK's Best Personal Loan Provider for the last 12 years running. We are also proud to have once again won the official Feefo Platinum Trusted Service award. This is the 7th time we've been recognised as a leader in our field with Platinum status.
Best Personal Loan Provider
YourMoney
Platinum Trusted Service
Feefo
Loan Provider of the Year
Moneyfacts
Informações de contato
2 Apex View, LS11 9BH, Leeds, Reino Unido
- 0344 375 5500
- CustomerService@NovunaPersonalFinance.co.uk
- novunapersonalfinance.co.uk
4,6
Excelente
6 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
fast service instant decistion recomed
29 de junho de 2026
Avaliação não solicitada
Very quick and easy from start to…
Very quick and easy from start to finish excellent service
24 de junho de 2026
Excellent service
Excellent service, quick, easy and hassle free.
25 de junho de 2026
Avaliação não solicitada
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Easy application great service
Easy application good terms Easy to understand.
1 de abril de 2026
Avaliação não solicitada
Resposta da Novuna Personal Finance
Hi Sandra, thank you for the honest feedback. Glad to hear that you've had a positive experience!
Great and easy service apply sit back…
Great and easy service apply sit back and loans in bank. Easyyyyyy
6 de abril de 2026
Avaliação não solicitada
Resposta da Novuna Personal Finance
That's great to hear! Easy is how we'd like it to be for you! Thank you for sharing
Easy and manageable
Easy and manageable, helps me a lot me, Thank you Novuna finance.
22 de junho de 2026
Avaliação não solicitada
Resposta da Novuna Personal Finance
Hi, thank you for sharing your positive experience. We're glad that it's been easy and helped you as well!
Took me two years to buy this
The whole experience of buying my watch and using Novuna has been easy to follow and look forward to dealing with you in future
22 de junho de 2026
Avaliação não solicitada
Resposta da Novuna Personal Finance
Glad we could help Stephen. You know where we are next 'time' then :-)
Nice and easy to apply
Nice and easy to apply, just what a person wants
21 de junho de 2026
Avaliação não solicitada
I can’t say to much about my experience…
I can’t say to much about my experience because it hasn’t started yet
21 de junho de 2026
Avaliação não solicitada
Resposta da Novuna Personal Finance
Hi, it would be great to hear how about your experience is once it get's going as I'm certain it'll be positive, so feel free to share later on if you'd like! Thanks
help in cost of living
it is doing what it has to do by lending money in todays cost of living crisis and helping me out within it
19 de junho de 2026
Avaliação não solicitada
Got the money very quick and very good…
Got the money very quick and very good service
16 de junho de 2026
Avaliação não solicitada
Applied for a loan a few days ago still…
Applied for a loan a few days ago still in shock at the eye watering interest rates charged avoid at all cost.
15 de junho de 2026
Avaliação não solicitada
Resposta da Novuna Personal Finance
Hi Tony.
The majority of customers that apply with us do get the low advertised rate. As an FCA regulated lender, this is a requirement for us to be able to display those rates on the website and in our materials.
All loans are subject to status, and many factors are taken into account that can each influence the final rate you are personally offered. Unfortunately your current situation or application information didn't meet that criteria.
You'll appreciate that when lending over £3 billion each year, we do need to manage this area carefully to ensure we're able to continue to offer such competitive loans. I've reached out to you directly via Trustpilot for more information. That will allow us to let you know the reasons your rate was higher than you obviously expected.
Clogau purchase
Easy to use, prompt payment no hassle sales
18 de dezembro de 2025
Avaliação não solicitada
Super quick and easy online application
Super quick and easy online application - took less than 2 minutes to enter details and get a decision then all the docs are online making it really easy to set up. Everything then confirmed instantly in email. Great service.
15 de junho de 2026
Resposta da Novuna Personal Finance
Hi Simon. Thank you for sharing your positive experience with us! It's great to hear that you found everything easy to manage.
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