nz.canterbury.com Avaliações 

566
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Super fast shipping, Boyf loves the pants - he wears them fishing, hunting and everywhere else. He wore his old ones until they were falling to pieces (literally) but they lasted years!

Avaliado com 5 de um total de 5 estrelas

Great Deal I got for 2 x Rugby Boots. My boys absolutely love them. One of my boys is really hard to buy boots for as he has extra wide feet but the canterbury boots i have purchased he finds very com... Ver mais

Avaliado com 3 de um total de 5 estrelas

Shoes were great, matched the description perfectly! Unfortunately they were too big so I printed a return label only to find that returns/exchanges are at the expense of the buyer. Fair enough, my fa... Ver mais

Avaliado com 4 de um total de 5 estrelas

Rugby jersey didn't fit as sizing is different between ranges which is crazy. Not a small difference either at least 2 full sizes. Also despite NZ store is charged through international merchant so g... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja especializada em acessórios para rugby
  2. Loja de roupas desportivas
  3. Loja de Roupas
  4. Loja de equipamentos e roupas para atividades ao ar livre

Sobre nz.canterbury.com

Escrito pela empresa

Canterbury of New Zealand was established back in 1904 when John Lane, Pringle Walker and Alfred Rudkin began producing woollen garments deep in the Canterbury Province of New Zealand. Before long, they were making uniforms for the army during the First World War, and they earned themselves a reputation for manufacturing tough, durable kit. So much so, the legendary All Blacks rugby team approached them to produce rugby attire in which they could play.

The rest as they say is history; Canterbury of New Zealand outfitted the All Blacks team for over 75 years and is now the largest dedicated rugby brand in the world. Canterbury currently supplies kit to numerous high-profile national rugby teams; England Rugby and Ireland Rugby, as well as leading clubs such as Bath and Ospreys.

The brand has its roots firmly in the southern hemisphere with its spiritual home in New Zealand. The Kiwi heritage strongly influences both the design of Canterbury product and the ethos of the company.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

566 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(566)

564 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Happy purchaser

Fast delivery, easy to navigate website, excellent quality.

19 de junho de 2026
logotipo da nz.canterbury.com

Resposta da nz.canterbury.com

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Avaliado com 5 de um total de 5 estrelas

They had the item in the size and…

They had the item in the size and colour.
Received then item within a few days

19 de junho de 2026
logotipo da nz.canterbury.com

Resposta da nz.canterbury.com

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Avaliado com 2 de um total de 5 estrelas

cancelled part of my order without any…

cancelled part of my order without any consultation. not the first time this has happened either.

24 de junho de 2026
logotipo da nz.canterbury.com

Resposta da nz.canterbury.com

Hi David,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the cancelation of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Avaliado com 5 de um total de 5 estrelas

Easy to access

Easy to access

18 de junho de 2026
logotipo da nz.canterbury.com

Resposta da nz.canterbury.com

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Avaliado com 1 de um total de 5 estrelas

You are continuously listing out of…

You are continuously listing out of stock products. You took the money then take 5 days to refund. This happened twice in a week and the out of stock boots were still available on the website. I was then out of pocket waiting for a refund while still needing to afford a pair of boots for my son from another shop.

21 de junho de 2026
logotipo da nz.canterbury.com

Resposta da nz.canterbury.com

Hello Raewyn,

We sincerely regret the frustration and inconvenience caused by the issues with out-of-stock products and the subsequent refund delays. We understand how challenging it must have been to be out of pocket while needing to purchase boots for your son. We are actively reviewing our inventory management and refund processes to prevent such occurrences. Your feedback is invaluable as we work to improve our services.

A message has been sent to your account.

Kind regards,
Liam

Avaliado com 5 de um total de 5 estrelas

Great product

Great product, fast delivery. Canterbury clothing is always toca very high quantity.

17 de junho de 2026
logotipo da nz.canterbury.com

Resposta da nz.canterbury.com

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Avaliado com 1 de um total de 5 estrelas

I still haven’t received this order…

I still haven’t received this order it’s been over 2 weeks?? Won’t be purchasing again

22 de junho de 2026
logotipo da nz.canterbury.com

Resposta da nz.canterbury.com

Hello,

We are truly sorry to hear your order has not arrived. We understand your frustration and are actively looking into this delay for you.

A message has been sent to your account.

Kind regards,
Liam

Avaliado com 1 de um total de 5 estrelas

My order was cancelled after the stated…

My order was cancelled after the stated delivery time frame as the product was "unavailable" but yet I was still able to go and add the exact same product to cart for purchase

22 de junho de 2026
logotipo da nz.canterbury.com

Resposta da nz.canterbury.com

Hello Nikki,

We sincerely apologize for the frustration caused by your order cancellation and the confusion regarding product availability. We are actively investigating this discrepancy to prevent future occurrences. Thank you for bringing this to our attention.

A message has been sent to your account.

Kind regards,
Liam

Avaliado com 5 de um total de 5 estrelas

Nice 👍 and good 👍

Nice 👍 and good 👍

16 de junho de 2026
logotipo da nz.canterbury.com

Resposta da nz.canterbury.com

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Avaliado com 5 de um total de 5 estrelas
logotipo da nz.canterbury.com

Resposta da nz.canterbury.com

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Avaliado com 5 de um total de 5 estrelas

Excellent products and timely delivery…

Excellent products and timely delivery with an explanation for initial delay.

16 de junho de 2026
logotipo da nz.canterbury.com

Resposta da nz.canterbury.com

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Avaliado com 5 de um total de 5 estrelas

Easy website

Easy website. Good quick service and quality very good

19 de junho de 2026
logotipo da nz.canterbury.com

Resposta da nz.canterbury.com

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Avaliado com 5 de um total de 5 estrelas

Speed of delivery

Speed of delivery

19 de junho de 2026
logotipo da nz.canterbury.com

Resposta da nz.canterbury.com

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Avaliado com 4 de um total de 5 estrelas

I wore a sock for less than 10 minutes…

I wore a sock for less than 10 minutes and a toe poked through stitching. Appears was a singular defective sock in the pack, Canterbury promptly offered a refund

12 de junho de 2026
logotipo da nz.canterbury.com

Resposta da nz.canterbury.com

Hi Beepy,

I am sorry to hear your socks developed a fault after 1 wear.

I do want to assist and get this issue resolved and I am confident I can.

Please can you sign into your account to view the message I have just sent you?

I will be able to get this sorted.

Kind Regards,

Stephen

Avaliado com 5 de um total de 5 estrelas

Great quality and fast delivery

Great quality and fast delivery

14 de junho de 2026
logotipo da nz.canterbury.com

Resposta da nz.canterbury.com

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Avaliado com 1 de um total de 5 estrelas

You haven't replied to my email

You haven't replied to my email. The wrong product was sent.

18 de junho de 2026
logotipo da nz.canterbury.com

Resposta da nz.canterbury.com

Hello Clayton,

We are very sorry to hear about the issue with your recent order and the lack of communication. We are looking into this immediately to understand why your email wasn't addressed and to resolve the incorrect product shipment.

A message has been sent to your account.

Kind regards,
Liam

Avaliado com 4 de um total de 5 estrelas

Track suit, top and bottom

Good product

18 de junho de 2026
logotipo da nz.canterbury.com

Resposta da nz.canterbury.com

Hello Pete,

We appreciate you bringing this to our attention. We understand your frustration and are reviewing our processes to prevent similar issues.

A message has been sent to your account.

Kind regards,
:oa,

Avaliado com 5 de um total de 5 estrelas

Great product

Great product, great service cant fault

12 de junho de 2026
logotipo da nz.canterbury.com

Resposta da nz.canterbury.com

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Avaliado com 4 de um total de 5 estrelas

always good to buy kiwi

always good to buy kiwi but had to buy while no sale on lol

15 de junho de 2026
logotipo da nz.canterbury.com

Resposta da nz.canterbury.com

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Natalia

Avaliado com 5 de um total de 5 estrelas

Irish Hoodie

My husband was extremely pleased with the Irish Top. Being Irish living in NZ he is still a proud Irishman

12 de junho de 2026
logotipo da nz.canterbury.com

Resposta da nz.canterbury.com

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

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