Super fast shipping, Boyf loves the pants - he wears them fishing, hunting and everywhere else. He wore his old ones until they were falling to pieces (literally) but they lasted years!
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Shoes were great, matched the description perfectly! Unfortunately they were too big so I printed a return label only to find that returns/exchanges are at the expense of the buyer. Fair enough, my fa... Ver mais
A empresa respondeu
Great Deal I got for 2 x Rugby Boots. My boys absolutely love them. One of my boys is really hard to buy boots for as he has extra wide feet but the canterbury boots i have purchased he finds very com... Ver mais
A empresa respondeu
Rugby jersey didn't fit as sizing is different between ranges which is crazy. Not a small difference either at least 2 full sizes. Also despite NZ store is charged through international merchant so g... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja especializada em acessórios para rugby
- Loja de roupas desportivas
- Loja de Roupas
- Loja de equipamentos e roupas para atividades ao ar livre
Sobre nz.canterbury.com
Escrito pela empresa
Canterbury of New Zealand was established back in 1904 when John Lane, Pringle Walker and Alfred Rudkin began producing woollen garments deep in the Canterbury Province of New Zealand. Before long, they were making uniforms for the army during the First World War, and they earned themselves a reputation for manufacturing tough, durable kit. So much so, the legendary All Blacks rugby team approached them to produce rugby attire in which they could play.
The rest as they say is history; Canterbury of New Zealand outfitted the All Blacks team for over 75 years and is now the largest dedicated rugby brand in the world. Canterbury currently supplies kit to numerous high-profile national rugby teams; England Rugby and Ireland Rugby, as well as leading clubs such as Bath and Ospreys.
The brand has its roots firmly in the southern hemisphere with its spiritual home in New Zealand. The Kiwi heritage strongly influences both the design of Canterbury product and the ethos of the company.
Informações de contato
Canterbury Customer Service, CW9 7RA, Northwich, Reino Unido
- +64 (80) 0633140
- customer.experience@thehutgroup.com
- nz.canterbury.com
4,2
Muito Bom
571 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Took a long time to let me know item…
Took a long time to let me know item was out of stock. Then, when i tried to purchase something else, the payment wouldn’t go through . Very strange
27 de abril de 2026
Resposta da nz.canterbury.com
Hello,
We regret the item was out of stock and the payment issues you faced. We appreciate your feedback and will investigate these unusual problems to improve our service and prevent recurrence.
A message has been sent to your account.
Kind regards,
Liam
Resposta da nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Good quick delivery of the product
Good quick delivery of the product. Products quality was great and what I expected
26 de abril de 2026
Resposta da nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Very good price for rugby boots and…
Very good price for rugby boots and arrived very quick
20 de abril de 2026
Resposta da nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
A real person on the other end would…
A real person on the other end would have understood my question but yr a.i bot or automated response totally didnt.
Can the uglies predominant colour be choosen by us the customer?
If you could choose to answer the quary please lemme know via Email.
Thanks for fast delivery of the 2 Uglies i ordered my son n i like em alot.
Could i have brought the one with predomanantly Red on the back as displayed by one of yr models on yr web site?
24 de abril de 2026
Resposta da nz.canterbury.com
Hello Craig,
We appreciate your feedback and are glad you and your son like the Uglies! We're sorry the automated response didn't answer your question about choosing a predominant color. We'll email you to discuss the availability of a predominantly red option.
A message has been sent to your account.
Kind regards,
Liam
No Refund Policy suck
It is sad to see now refund for your products and which pull us out of your shop
18 de abril de 2026
Resposta da nz.canterbury.com
Hello Momin,
We regret that our policies caused dissatisfaction and impacted your experience with us. We appreciate your feedback and will review it to improve.
A message has been sent to your account.
Kind regards,
Liam
Quality Service
Quality service from ordering to delivery. Great product range, best NRL clothing line in NZ.
6 de abril de 2026
Resposta da nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Resposta da nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Resposta da nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Resposta da nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Resposta da nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Resposta da nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Resposta da nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Made in China!!!!
Made in China!!!!
Nowhere on the website did it state made in China!
For the price I paid - definitely no comensurate with a Chinese product.
16 de abril de 2026
Resposta da nz.canterbury.com
Hi Susanif,
I am sorry to hear you're unhappy with your recent purchase
I do want to assist and get this issue resolved.
Please can you sign into your account to view the message I have just sent you?
Kind Regards,
Stephen
Resposta da nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Great experience fast deliver.
18 de abril de 2026
Resposta da nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Online payment
Placed an order payment went through and then I got an email the next day saying it didn’t go through. Wasn’t a payment issue more an online payment issue and then when I went to try again the products I wanted were sold out.
17 de abril de 2026
Resposta da nz.canterbury.com
Hi,
I am sorry to hear your recent experience hasn't been positive.
I do want to assist and look further into this matter.
Please can you sign into your account to view the message I have just sent you?
Kind Regards,
Stephen
my experience was not good
my experience was not good. I visited the Canterbury store in Hornby Christchurch , where the staff behaved very rudely with me. I also made a complaint, send many emails to Canterbury customer services but I did not receive any response from them. Because of this, I would not recommend the Canterbury brand to anyone.
18 de abril de 2026
Resposta da nz.canterbury.com
Hi,
I am sorry to hear your recent experience within one of our stores hasn't been postive.
I do want to assist and look further into this matter.
Please can you sign into your account to view the message I have just sent you?
Kind Regards,
Stephen
Resposta da nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Very easy navigating the website
Very easy navigating the website, easy tracking and fast shipping, thank you
17 de abril de 2026
Resposta da nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.