o-p-e-n.com Avaliações 

23
O TrustScore é 1.5 de um total de 5

1,6

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

DO NOT! DO NOT DEAL WITH THESE PEOPLE AT ALL, PLEASE!!! THEY ARE NOT LEGITIMATE THEY’RE CROOKS. THEY WILL BYPASS THE WAY YOU WANT TO ORDER AND HAVE YOU ORDERED THROUGH THEIR MAIN COMPANY INSTEAD AN... Ver mais

Avaliado com 1 de um total de 5 estrelas

SCAM !!! Charged my card $150 for year subscription, never signed up for anything, never even used my email or phone number for an account. Emailed support and they are emailing me back & forth at 1am... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

They charged me for a month after the trial, but I never got the email they claimed they sent out to warn me (no, it wasn't in the spam folder either), then they gave me a lot of run around and never... Ver mais

Avaliado com 1 de um total de 5 estrelas

No notice of the trial ending. I didn’t even open the app until a charge of $150 was put through. They charged for the entire year when it said only a mothly fee when I signed up. No help and no refu... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

1,6

Muito Ruim

O TrustScore é 1.5 de um total de 5

23 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 16% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,6

Todas as avaliações

(23)

12 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

DO NOT deal with these people

DO NOT! DO NOT DEAL WITH THESE PEOPLE AT ALL, PLEASE!!!

THEY ARE NOT LEGITIMATE THEY’RE CROOKS. THEY WILL BYPASS THE WAY YOU WANT TO ORDER AND HAVE YOU ORDERED THROUGH THEIR MAIN COMPANY INSTEAD AND THAT’S WHERE THEY GOT YOU SO YOU CANNOT CANCEL YOUR SUBSCRIPTION. THESE PEOPLE ARE CRIMINALS. PLEASE READ OTHER REVIEWERS AND JUST DON’T DO BUSINESS WITH THESE SORRY ASS PEOPLE.

22 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Feels pretty scammy...

Like many here, I got 🌟influenced🌟 and started the 30 day free trial.
I never received any kind of sign up email, never got a subscription reminder, I am not on Apple so I didn't download the app, I didn't know which email I used to "sign up" because it doesn't even create an account for you when they take your payment details. I just sent them an email today asking for a refund for a platform that I've never accessed, we'll see if someone actually replies. I they do I'll update my review, but regardless their lack of communication and transparency is concerning.

30 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

They charged my card for 150.00

They charged my card for 150.00, but luckily, my bank declined it. I haven't received any comms, and they aren't listed as an active subscription on my end. There is no number, and I've checked my email with nothing to be found. This is definitely a scam.

25 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

refused a refund and were difficult...

They charged me for a month after the trial, but I never got the email they claimed they sent out to warn me (no, it wasn't in the spam folder either), then they gave me a lot of run around and never refunded my money. better apps are out there for free, and higher quality companies prompt to cancel when I delete an app or understand mistakes happen when free trials get converted to paid accounts the person doesn't want and have a helpful relaxed policy. This company does not.

20 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAM meditating app

SCAM meditating app, I cancelled within 1 week in the trial, The status showed cancelling for a few days (they coded their app to delay the cancellation to charge you) then charged 206 CAD and finally showed it cancelled my subscription after dragging it for days. The company is not doing anything about their faulty business model getting revenue from charging cancelled clients with thousands of reviewers complaining. My Bank even recognize this seller as a SCAM/Fraud, had a call from them saying this company is known for SCAM in our algorithm and they cancelled my card, with my new card, they charged me again since Mastercard sent them the new card info. Disputing the charge! This is a SHAME

16 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This company is a scam

This company is a scam. Once they have your credit card information they will not allow you to cancel your subscription, will try to charge you every few days, and the pricing listed is deceptive. Use Calm instead. So sad when people exploit people's mental health for profit. Definitely did not help mine

12 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

-5 Star SCAM

I would give them a negative score if possible! Cancelled my trial and was charged the $150 yearly fee anyway. Their website is complete garbage, transparency is NOT what they are about. This is a complete scam and I would happily jump on a class action lawsuit with others!

12 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAM COMPANY !!!!

Hello, my family members and I have experienced exactly the same situation as described. If there is anyone organizing or considering a class action lawsuit, I would be interested in joining. Please feel free to share your contact details so we can discuss the next steps and work toward a resolution together.

Thank you!

Klaudia

9 de fevereiro de 2026
Avaliação não solicitada
logotipo da o-p-e-n.com

Resposta da o-p-e-n.com

Hi Klaudia, Thank you for reaching out. I want to address your concerns directly.
At Open, we are committed to transparent and honest billing practices. It is absolutely not our practice to misrepresent how our subscriptions work, and we take any billing concerns very seriously. If you or your family members experienced any billing errors or issues, we sincerely want to make this right. Please email our support team at support@o-p-e-n.com with details about what happened, and we'll review your account promptly. If there were any errors on our end, we're happy to process refunds.
We value your trust and want to ensure you have a positive experience with Open.

Avaliado com 1 de um total de 5 estrelas

Canceled my free trial and was charged…

Canceled my free trial and was charged $150 anyway. There is no phone number to contact anyone here, only an email address. Feeling scammed by this business.

30 de janeiro de 2026
Avaliação não solicitada
logotipo da o-p-e-n.com

Resposta da o-p-e-n.com

I'm sorry to hear about this experience—that's definitely not what we want for our users.
If you canceled your free trial and were still charged, that's something we need to look into right away. Please email us at support@o-p-e-n.com with your account details. Our email support team typically responds within a few hours, which allows us to be prompt and thorough in reviewing your account and resolving the issue.
It's not our practice to misrepresent our billing, and if there was an error on our end, we're happy to process a refund.
We appreciate your patience as we work to make this right.

Avaliado com 1 de um total de 5 estrelas

Complete scam

Complete scam. Beware! I tried the one week free trial. I canceled after 2 days and deleted the app. They charged me $150 for a year subscription. I contacted them they said because I did not have an email saying my subscription was canceled they will not refund me my money. I've been fighting back and forth through email and have finally disputed the charge through my creditcard.

19 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scam

Scam! stole my money. $150 No notification nothing. The worst experience I’ve had with customer service. Do bot trust them

30 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAM!

SCAM!
I’ve been charged the annual subscription fee without prior notice and without my consentement.
This is unlawful. My credit card info still show up on the app even after qi cancelled my subscription

26 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Lies and ridiculous blah blah

Nothing whatsover, is clear on this ‘open ‘ thought
After replying to my review saying they like to ‘talk about…🙄
Nothing , to talk about !
I will not forget about my 150 , without refund, and, creep boring pratices !
Grow up !!

9 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAM

SCAM. Buyer beware! I thankfully used a prepaid card (as i do for most trials) and after the 7 days when I cancelled, they tried to charge me $150 and even after I emailed them to ask them to stop they kept trying (the day I emailed them, they tried multiple times in a day). Buyer beware!

So interesting, after their response below that was posted today, they tried to charge my card again (September 8) Scammers!!

4 de setembro de 2025
Avaliação não solicitada
logotipo da o-p-e-n.com

Resposta da o-p-e-n.com

We’re truly sorry for the frustration this caused and understand how concerning unexpected charges can feel. Our intention is never to create confusion around memberships, and we’ll review this feedback carefully. Please reach out to support@o-p-e-n.com, so we can take a closer look and make this right for you.

Avaliado com 1 de um total de 5 estrelas

Deceptive and Misleading Subscription Practices

I feel completely misled by Open. I signed up thinking I was just trying out a one time offer, but they hid the fact that it was a recurring subscription. My initial payment was around $25, and then without clear notice they charged me $150 for an annual renewal. I never even used their services, yet I lost a dispute with my credit card company and was forced to keep a subscription I did not want.

The way their sign up page is presented makes it seem like you are doing a trial or short term plan, but in reality you are locked into an auto renewing membership that is difficult to cancel. I went into my account and saw my credit card information stored even after cancellation, which makes me even more uncomfortable.

I have no trust in this company and I do not recommend anyone sign up. The pricing structure and lack of transparency are deceptive. This feels like a trap for customers rather than an honest service.

28 de fevereiro de 2025
Avaliação não solicitada
logotipo da o-p-e-n.com

Resposta da o-p-e-n.com

Thanks for sharing your feedback. We’re sorry to hear about your experience and how frustrating this felt. We strive to be clear about our membership structure and will review your concerns to improve transparency. If you’d like us to take a closer look at your account, please reach out to us at support@o-p-e-n.com, so we can assist you directly.

Avaliado com 1 de um total de 5 estrelas

No notice of the trial ending

No notice of the trial ending. I didn’t even open the app until a charge of $150 was put through. They charged for the entire year when it said only a mothly fee when I signed up. No help and no refund for an app I’ll never use even though I called the number that appears on the transaction (they have a google voice #) as well as emailed support while the transaction was still in process.
Definitely a class action law suit should take place. I would think better of a meditation app.

13 de agosto de 2025
Avaliação não solicitada
logotipo da o-p-e-n.com

Resposta da o-p-e-n.com

Hi Beth - We do send out trial ending emails but find that they sometimes end up in spam folders. We apologize if you did not feel that there was enough warning for your subscription trial ending. Our support team at support@o-p-e-n.com is standing by ready to assist should you decide to reach out further to help process a refund.

Avaliado com 1 de um total de 5 estrelas

SCAM Alert !!!

SCAM !!! Charged my card $150 for year subscription, never signed up for anything, never even used my email or phone number for an account. Emailed support and they are emailing me back & forth at 1am like they’re my ex . Really sad, my bank is not cooperating either . Any one interested in a class action suit??

29 de julho de 2025
Avaliação não solicitada
logotipo da o-p-e-n.com

Resposta da o-p-e-n.com

Hi Angie - so sorry to hear that you were charged incorrectly. We'd be happy to take a look. Seems like you're already on the line with our service team. Looking forward to making this right.

Avaliado com 1 de um total de 5 estrelas

THEY CHARGED MY CREDIT CARD $150 just…

THEY CHARGED MY CREDIT CARD $150 just like the other reviewer said. My subscription was supposed to be $10/month. SCAM / STAY AWAY!!!!!

25 de julho de 2025
Avaliação não solicitada
logotipo da o-p-e-n.com

Resposta da o-p-e-n.com

Hi Rachel - there may be a slight misunderstanding here. The $150 was for the annual charge where as the $20 was for a monthly subscription. If you still need a refund processed or have any other questions, please reach out to support@o-p-e-n.com and we'd be happy to take a look.

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