As always, efficient, Knowledgeable and helpful. They are always a pleasure to do business with. I have used Ocean World Travel for more than twenty years and would never book a cruise with anyone el... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Very friendly staff, who are helpful in every way. I always book with this company and have done for several years now. My late father booked with Ocean world Travel and was always highly satisfie... Ver mais
A empresa respondeu
Carrie at Ocean World Travel has excelled again in handling our 3 family bookings for 2028. Carrie has ensured that we have 3 cabins together in the area of the ship we requested and everything is as... Ver mais
A empresa respondeu
We have dealt with Carrie @ OWT for the past 6 years or so. Her expertise, problem solving and guidance has enabled us to enjoy every cruise she has booked for us and we will continue to use OWT.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Ocean World Travel – Your Gateway to Unforgettable Cruises & Holidays For three decades, Ocean World Travel has been one of the UK’s leading cruise specialists, offering exceptional service and expertise to travellers seeking luxury and adventure at sea. While we are passionate about cruises, our expertise extends beyond the ocean—we provide a wide range of travel options to suit every dream getaway. In the summer of 2017, we expanded our services by opening our first retail travel shop in Chandler’s Ford, Hampshire, allowing us to connect with customers in person while continuing to offer seamless booking experiences online and over the phone. As an independent, family-run agency, we take pride in our personalized approach, leveraging our trusted industry connections to secure the best prices for your next holiday. Who We Are Founded in the mid-90s, Ocean World Travel has remained true to its core values of quality, customer care, and expert guidance. Our dedicated team goes the extra mile to create unforgettable travel experiences, ensuring every detail is taken care of. Whether you're looking for a luxury cruise, a tailor-made holiday, or expert travel advice, we are here to make your journey as seamless and memorable as possible. You can book with us over the phone or online, but if you prefer a more personal touch, visit our shop in Chandler’s Ford—conveniently located near Southampton and Winchester—where our expert team is ready to assist you. Our History Ocean World Travel was founded in 1995 by Michele Dance, who brought years of experience from managing a high street travel agency. What started as a small business quickly gained recognition in the cruise industry, working with esteemed cruise lines such as Fred Olsen, P&O Cruises, Cunard, Royal Caribbean International, and Celebrity Cruises. After 20 years of success as a cruise call center, we expanded to offer a full range of travel services, culminating in the launch of our Chandler’s Ford shop. In 2020, we proudly celebrated our 25th anniversary, marking a legacy of excellence in travel. Today, our hand-picked team continues to embody the same values of warm, friendly service and expert advice that have been at the heart of Ocean World Travel since the beginning. Why We Care A lot has changed over the years, but our commitment to providing the best prices and the highest level of service has never wavered. We don’t just book holidays—we create extraordinary journeys. From selecting the perfect cruise or holiday package to arranging excursions and special touches, we ensure your experience is nothing short of spectacular. At Ocean World Travel, we believe that travel should be effortless and exciting. You’re never more than a phone call or a click away from our friendly team, ready to turn your travel dreams into reality. Let us take care of the details, so you can focus on making memories that last a lifetime.
As a thank you for booking with us
Free champagne & chocolates
Enjoy a complimentary bottle of champagne and chocolates when you set sail from Southampton on most cruise lines. It's our way of adding a touch of luxury to your journey, ensuring you begin your voyage in style. Relax, unwind, and toast to unforgettable experiences as you embark on your dream cruise with Ocean World Travel.
Informações de contato
132 Winchester Road, SO53 2DS, Chandler's Ford, Reino Unido
- 02380714790
- sales@oceanworldtravel.com
- oceanworldtravel.com
4,9
Excelente
560 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service
13 de fevereiro de 2026
Resposta da Ocean World Travel
Thankyou so much for leaving us such kind and positive feedback
Carrie Purnell dealt with my enquiry…
Carrie Purnell dealt with my enquiry and resulting booking in a very informative and helpful way.
Knowledge of the layout of the ship was excellent and I look forward to the holiday. It would have been 5* but the chat attempt left me hanging around for 10 minutes during a conversation and just didn't respond.
12 de fevereiro de 2026
Resposta da Ocean World Travel
Thank you so much for your lovely feedback about Carrie — we’re delighted to hear she was informative and helpful. We’re also really sorry to hear about your experience with the chat function. Being left waiting during a conversation is certainly not the level of service we aim to provide, and we completely understand how frustrating that must have been. Your feedback is genuinely appreciated, and we’ll be reviewing this internally to ensure it doesn’t happen again. Thank you again for taking the time to share your experience
Good productive dialogue.
12 de fevereiro de 2026
Resposta da Ocean World Travel
Thankyou so much for your positive feedback!
Used them for my past four Holidays
I have used them for my past four Holidays, they get great prices for you, are so efficient and friendly, what's not too like.
Patient too, as we made changes or asked them to look at later dates etc, and they don't seem phased, so thank you so much guys at Ocean World Travel , Especially Emily X
12 de fevereiro de 2026
Resposta da Ocean World Travel
Thank you so much for your lovely review and for choosing us for your last four holidays — that truly means the world to us!
We’re so pleased to hear that you’ve found our team efficient, friendly and patient throughout the process. We know plans can change, and we’re always more than happy to explore different dates and options to make sure everything is just right for you.
A special thank you for mentioning Emily — she’ll be absolutely delighted to read your kind words! 💙
Best travel agent
We have bought many cruises through ocean World Travel and every time each cruise has been handled perfectly by them. Couldn't recommend higher
12 de fevereiro de 2026
Resposta da Ocean World Travel
Thank you so much for your continued support and such a wonderful review!
It truly means a lot to us that you’ve trusted Ocean World Travel with so many of your cruises and that each one has been handled perfectly. That’s always our goal — to make the whole process smooth, stress-free and enjoyable from start to finish.
Your recommendation means the world to our team, and we can’t wait to help you plan your next adventure at sea!
I wouldn’t use anywhere else
I wouldn’t use anywhere else. Prices and service are the best. They’ve help us so much from being cruise newbies, we are now cruise addicts
12 de fevereiro de 2026
Resposta da Ocean World Travel
What an amazing review — thank you so much! 😊
It truly means the world to us that you wouldn’t use anywhere else. Helping you from cruise newbies to full-blown cruise addicts is exactly why we love what we do!
We’re so grateful for your trust and support, and we can’t wait to help you plan your next adventure at sea.
Excellent service
Rung up got the information I needed to make a decision and booked without any issue.
12 de fevereiro de 2026
Resposta da Ocean World Travel
Thank you so much for your lovely review.
We’re so pleased to hear that you were able to get the information you needed and book without any issues — that’s exactly the smooth, stress-free experience we always aim to provide.
If there’s anything at all you need before you travel, we’re only ever a phone call away. We look forward to helping you plan your next adventure soon!
Resposta da Ocean World Travel
Thankyou so much for your positive feedback!
Excellent service
Exemplary service prompt providing all necessary information.
I highly recommend this company
Dr jerry Barnes
10 de fevereiro de 2026
Avaliação não solicitada
Resposta da Ocean World Travel
Thank you so much for your wonderful review and recommendation.
We’re thrilled to hear that you found our service exemplary and that we were able to provide all the information you needed promptly. Delivering clear, helpful advice and making the booking process as smooth as possible is exactly what we aim for, so your feedback truly means a lot to us.
We really appreciate your support and look forward to helping you plan your next holiday very soon.
I have booked many a cruise holiday…
I have booked many a cruise holiday with Ocean World travel. The staff are very friendly and efficient and nothing is too much trouble Thank you to them
9 de fevereiro de 2026
Resposta da Ocean World Travel
Thank you so much for your lovely review and for continuing to book your cruises with Ocean World Travel — it truly means the world to us.
We’re absolutely delighted to hear that you’ve found our team friendly, efficient and always happy to help. Providing a personal service where nothing is too much trouble is exactly what we strive for, so your kind words really do make our day.
We look forward to helping you plan many more wonderful cruise holidays in the future!
On the Ball
Jordan spotted a mistake, contacted the cruise line and got a favourable outcome, proving that loyalty is rewarded and the staff in this company have your best interests at heart, care and are good at their job. This is why I recommend them and come back each time I go on a cruise.
9 de fevereiro de 2026
Resposta da Ocean World Travel
Thank you so much for your kind words and continued support. We’re delighted to hear that Jordan was able to spot the issue and work with the cruise line to secure a positive outcome — that level of care and attention is exactly what we strive to provide for every booking.
Your loyalty truly means a great deal to us, and it’s wonderful to know that you feel looked after and confident returning to us time and time again. We’ll be sure to pass your feedback on to Jordan and the team.
We look forward to helping plan many more cruises with you in the future.
Fabulous service from Emily ❤️
7 de fevereiro de 2026
Resposta da Ocean World Travel
Thankyou so much for your positive feedback!
Highly recommend travel agent…
Excellent service and will recommend Ocean World travel to my friends
6 de fevereiro de 2026
Resposta da Ocean World Travel
Thank you so much for your lovely recommendation! We’re delighted to hear you received excellent service, and it truly means a lot that you’d recommend Ocean World Travel to your friends. Your support is greatly appreciated, and we can’t wait to help with your next holiday when the time comes.
Friendly and efficient
I have been booking with Ocean World Travel for decades. The service has been consistently excellent. The operatives are courteous and extremely efficient. I am made to feel more a friend than just a client.
29 de janeiro de 2026
Resposta da Ocean World Travel
Thank you so much for your kind words and for your loyalty over the years — it truly means the world to us. To hear that you feel more like a friend than a client is exactly what we strive for, and it’s incredibly rewarding to know that our team’s care, courtesy and attention continue to make a difference. We’re so grateful to have been part of your travel journey for so long and look forward to helping plan many more wonderful adventures together.
Very helpful patient sales people.
28 de janeiro de 2026
Resposta da Ocean World Travel
Thank you for your kind feedback! We’re really pleased to hear you found our sales team helpful and patient. It means a lot to us, and we’re always here whenever you need help with your next booking 😊🚢
Very pleasing to talk to.Gave me all…
Very pleasing to talk to.Gave me all the info that I require to purchase and to enjoy my future
booked cruises. thank you very much to all the team especially Ryan and Kerry l spoke to this time
28 de janeiro de 2026
Resposta da Ocean World Travel
Thank you so much for your lovely review! We’re really pleased to hear you found the team helpful and that you felt well informed when booking your future cruises 🚢✨ Ryan and Kerry will be delighted to receive your kind mention — we’ll be sure to pass it on to them.
Thank you again for choosing us, and we wish you an amazing time on your upcoming cruises. We look forward to speaking with you again!
OWT 5 Star Travel
My late wife and I had several lovely holidays which were booked through Ocean World Travel. As I experienced today their staff have always been so kind and very helpful and understanding and go to great lengths to obtain the best deal for the clients. It was a pleasure to talk to Kerry today as I have booked previous holidays with her and like her colleagues she is a delight to talk to. Thank you for your excellent services.
2 de fevereiro de 2026
Resposta da Ocean World Travel
Thank you so much for taking the time to share such a kind and moving review. We’re truly honoured that you and your late wife entrusted Ocean World Travel with your holidays over the years, and it means a great deal to know those memories were special.
We’re delighted to hear that Kerry was able to help you again and provide the same care, understanding, and dedication that you’ve experienced before. She, along with the rest of our team, genuinely takes pride in looking after our customers and finding the very best options for them.
Resposta da Ocean World Travel
Thankyou for your positive feedback!
Amazing Travel Agents who are extremely…
Amazing Travel Agents who are extremely
pleasant and helpful. Very knowledgeable over a broad range of products.
30 de janeiro de 2026
Resposta da Ocean World Travel
Thankyou for your positive feedback we are glad that you found us knowledgable and helpful!
Resposta da Ocean World Travel
Thankyou so much for leaving positive feedback!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.