Really bad customer service. You have to pay be yourself for the return. Bad quality and bad service! I still wait for an answer from the customer service till october. No reaction!
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Veja o que dizem as avaliações
I order some thom browne glasses at OCO they would be at my place in 4 days to bad fedex lost them it took a week before i decided to contact OCO self Jennie send a respons in a mather of min's en p... Ver mais
Eye test perfectly OK - optometrist was good. But customer service was awful. In the store, the assistant wasn't attentive enough - always watching the door. Told contact lenses would be ready in... Ver mais
After a disappointing experience elsewhere, I found my wanted Tom Ford glasses here....yet there was no stock showing. I called the company who ordered them in specially. Since they ran a special prom... Ver mais
Detalhes da empresa
Escrito pela empresa
OCO Glasses was founded in 2015 and was primarily an online company specialising in high quality, high fashion eyewear and prescription lenses. In May 2016 we opened our first optical boutique in Spitalfields, London.
Informações de contato
28 Hanbury Street,, E1 6QR, London
- 0800 011 9747
- info@ocoglasses.co.uk
- ocoglasses.co.uk
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really bad customer service
Really bad customer service. You have to pay be yourself for the return. Bad quality and bad service! I still wait for an answer from the customer service till october. No reaction!
Very helpful and they have a great…
Very helpful and they have a great range of frames. I have been communicating with Vimi with regards to one of the frames she has to request from abroad she did her best to bring me the right one I cannot thank her enough for what she did.
Arrived on time and as described.
Very happy with my purchase of Oliver…
Very happy with my purchase of Oliver Peoples sunglasses & confident that they are the genuine article at a very competitive price. They were also well packaged and DPD provided an accurate time window of delivery.
The right place for your peace of mind
Competent, ready to help, always very kind
Best service ever
Best service ever. Been delivered in barely 24h.
Great selection great selection
Great selection , I ordered online and received it two days later.
Simply fantastic customer service!
Simply fantastic customer service!
Amazing selection of stylish glasses backed by helpful, knowledgeable team. A winning combination.
Fantastic Service at OCO
Jennie and her team at OCO always impress me with their professionalism, skills and knowledge. They're always so helpful I never go anywhere else
The specialist was very kind
The specialist was very kind, patient, and provide the well service during the try in progress. She allows us to express my favourites, and let me out the shop to see the frame under the sun light.
Shop provide the fame style which rarely see outside the other optical shops which is great
Best customer service I have seen in a…
Best customer service I have seen in a while. Highly recommend.
Great!
Everyone on the shop floor was very friendly and professional, giving good advice and had great product knowledge.
Product choice was varied and interesting.
OCO is my home opticians
OCO is my home opticians. The care is good and their range of frames is great and includes off the beaten track designer ones. Good price. Good prompt delivery.
My glasses were sent to me within a…
My glasses were sent to me within a week. They look great and I'm super happy with the service overall!
Bargain frames delivered speedily would…
Bargain frames delivered speedily would shop again with confidence
Great service and great product.
Great service and great product.
Staff are extremely helpful!
Will recommend to friends and will definitely be returning
Ship to Czech Republic
Ship to Czech Republic. Fast. All perfect.
Very pleased with my order
Very pleased with my order. Excellent service and very quick delivery!
Top glasses to a very competitive price.
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