oemusedautoparts1.com Avaliações 

Avoid OEM Used Parts at all costs! Save yourself the headache. I placed an order through OEM Used Parts’ website and never received an order confirmation, tracking number, or even a confirmation email. After waiting, I reached out through their online customer service portal to get an update on my order.

The only response I received was an automated message acknowledging my inquiry. After that, I received no follow-up, no status update, and no response from customer service. I showed the charge from my bank, again to be met with no response.

Communication is a basic expectation when ordering parts online, especially when customers are spending their hard-earned money and waiting on parts needed to repair their vehicles. The lack of communication and customer support has been extremely frustrating and has left me uncertain about the status of my order.

Based on my experience, I cannot recommend this company unless they improve their customer service and communication with customers. I have also let my friends and family know of my experience.

I needed a passenger side rear view mirror. They had the entire assembly in stock, with slight scratches that they pictured, for cheaper than buying a single component from Ford. Shipped fast, I swapped it out, and worked perfectly with the Bronco Sports BLIS. I was worried since I read reviews after I had already ordered but it worked out perfectly for me.

I had bought a windshield for my 2008 BMW 650i . I paid for it and everything and I never received it or heard anything back from them by phone or e mail. So I am out $450.00

I ordered a radio for a 2016 Dodge Ram and e-mailed them to get the VIN to unlock the security. Long story short over a period of 3 weeks We went back and forth requesting the VIN and "going to get it to you first thing in the morning." I final just sent it back and requested a refund. They withheld $28.95 for a restocking fee and when I inquired about it they smitten it was on them and their Ai not didn't relay the message to them in time. They blamed it on Ai😅. Anyway they are adamant about not refunding the restocking fee which the return was due to their negligence. Piss poor customer service.

El día 7 de julio 2026 compré un alternador y pagué un extra para adelantar el envío supuestamente llegaría del 10 al 14
El 16 me comuniqué por correo y pedí un retorno porque tuve q comprar otro alternador al ver demora
Me explicaron que me cobrarían el 15 % porque ellos habían enviado el producto
Yo estuve de acuerdo en hacerlo pero ya el 22 de julio volví a escribír por la demora y que yo no quería su alternador que era mejor que lo retornaran cosa que no pasó pues según ellos estaba en tránsito
El 29 de julio volví a escribirle y también vi el tracking history del alternador que misteriosamente había llegado a Denver el 12 de julio y después apareció el 29 de julio en bell gardens California
Ahí me dijeron por correo… porque es IMPOSIBLE hablar con alguien por teléfono..que el alternador llegaría el 5 de agosto casi un mes después que lo compré
Hoy es 11 de julio que fue la ultima fecha que me dieron y son las 9pm y no ha llegado nada
Ya no me quedo más que iniciar un reclamo por pay pal y otro por Wells Fargo mí banco
Me causa sorpresa los 16 días que ese alternador estuvo perdido entre Denver y california justamente después de yo empezar a decir que como voy a pagar un 15 % por algo que no mme acaba de llegar
Es increíble la falta de respeto y de consideración porque lo menos que se puede hacer es hablar con el cliente en persona y no fríamente por correos dando fechas y fechas de algo que no acaba de llegar y que lo compre por la necesidad que tenía de resolver mi problema y que al final tuve que comprar otro
Por lo menos yo nunca más compro en ese negocio
Puede ser que el tema delivery no sea total responsabilidad de ellos pero no creo que con tanta demora el trato que me han dado no ha sido el mejor
Por lo menos alguna solución le podían haber dado a un problema que ya va más de un mes

Scammers! Sent me a broken part. Even though they have a 90 day return window AND I bought the extended 1 year warranty, they won't refund or replace the product. Just an email response saying that someone will be in contact with me.

Warning!!!!!! Before you buy anything from this website read all the bad reviews they have all the reviews complaining about people been scam, sending wrong parts or damaged parts the same they send it to me, DONT BUY anything from here because if you do is not way to call them on the phone the provide it is just a machine saying to email them, and when you do they never reply neither they not even show their names on the emails because they are nothing but scammers.

I ordered a left tail light and received a right tail light. At first there was a reply from their support. But now, crickets. Making a BBB complaint and hoping for the best. I recommend you steer clear of ordering anything from them.

They have, as of 07/28/2026, refunded my money.

La peor experiencia que puedas tener, pague por fast shipping y no llegaba la parte , entendi, la mandaron a otro estado, entendi, quedaron de mandarme al otro dia una parte, espere y que estaban esperando autorizacion , la cual no paso , pedi mi reembolso y ya me traian otra vez que manana y que manana y al ultimo dejaron de contestarme pero como compre con shop ayer hice reporte en shop y en el banco y hiy automaticamente ya lo autorizaron despues de un mes esperando ,

Stay away from this rip off business I order a car part they said it would fit, the send the wrong part and I still got charged for restacking fee even know it was their mistake, I got an email from them saying oh it was are fault you won't have to pay for that and still got charged 👎👎👎👎👎👎👎👎👎👎👎

Received a new infotainment system for my 2019 Honda Civic. Once I received it had an anti theft security code, oemusedparts said with the donor vin Honda will give me the access code. The support took 4 days to give me the vin after constant emails to remind them. Once I received the vin Honda said they couldn’t do anything for me. Now the support said they will email me the procedure for a refund. But the support has been dodging my emails the past week and won’t send me anything. DO NOT BUY FROM THIS WEBSITE

My friend needed a (discontinued) climate control module for his 2011 pickup truck. I received the part only to find that it did not power on. Upon further inspection, of the supposed "guaranteed" working part I found that it was full of corrosion. I tried to take all of the appropriate steps to request a return but was faced with endless delays on return emails and vehicle verification process that seemed made up by a company that didn't even have the common courtesy and professionalism to state their name on an email. Sadly, this is one of those google sponsored sites that you get when you search for something. Google needs to revisit and investigate who it sponsors. After being ignored and genuinely taken for a ride with a non existent return policy by an entity that remained nameless and unprofessional during my weeks long journey to seek a replacement or refund, I felt that my time was worth more than the part I ordered and giving anymore of it to Oemusedautoparts1.com was not going to continue. I just wish that since Google made it a priority to place them first on the search list, it should take responsibility for what appears to be an endless amount of several documented cases against this company. The star rating is severely skewed and further search related queries should be halted until they both get there acts together. To those considering buying from this site, I strongly recommend trying elsewhere.

Absolutely horrible. Don`t waste your time with these morons. They did not send the donor VIN along with the used radio I purchased from them and so I wasted money at the dealership trying to get it unlocked and reprogrammed. They should have sent it right along with the radio and they knew they should have. Their customer service keeps telling me they are getting the VIN pulled and will have it sent right away. Thats been two days now. And you can`t talk to anyone live either. It`s all by email only. Complete joke, go elsewhere!

Charged in full day of the order and provided order number. Then received no merchandise, no order confirmation, no shipping information, and no response to request for information. Disputed the charge.

I purchased a used knee airbag and upon installing it the airbag was scratched to the point that it snagged my pants and ruined them. I did not install the airbag at that time because I thought it would do it again if I were to rub my leg on the k ee airbag again in the future. I informed the company and they said that under the company policy it was normal to have scratches and therefore they would not give me a full refund and pay for shipping to send it back to them. I am unhappy with these people and do not suggest that anyone do business with them under these circumstances. If you get a defective part from them they will not return it for a full refund. I give this company a Fat F- for their failure to do business ethically and honestly. Beware of this company!!!!!!!!!

Ordered a tire waited patiently and a week and half later my order was cancelled with no communication no reason. Just cancelled and refunded. I emailed them no repsonse. Save your money.

If i could give negative I would! I purchased a factory 2004 Camry XLE radio exact model and type as the original, I received radio on Friday and installed on Sunday and the unit did not power on no display. I began the return process and answered all questions asked only for them to keep coming back with more request for details. I ordered the exact same make and model providing pictures showing the old and new we exactly the same. These guys have vast majority of negative reviews for a reason, dont do business with them.

OEM used auto parts is the worst ripoff place on the planet do not order anything from this place you'll regret it they do not reply to any of your emails as a phone number listed which doesn't work cuz no one answers the phone it's connected to please reply by email, pretty much don't accept returns with hefty return fee stocking fees they don't want to reply to me whatsoever I found out my bank now I'm going to file a complaint with the attorney general's office, internet fraud and trust pilot and any possible other place I could deliver review which is a f - these people are crooks they're deceiving and they will rip you off

Total scam, never received the part, but immediately debited my credit card. Stay far away from this company.

They sold me a bad part! And I couldn't even return it smh. $400 down the drain. They should test out their products beforehand. Do not buy from them.