Bellissimi! È arrivato in parte danneggiato ma il servizio clienti è stato cortesissimo e con celeri risposte via mail mi ha risolto il problema inviandomi un nuovo pezzo
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Veja o que dizem as avaliações
Order took about 2-3 weeks to arrive but that is no problem! It was completely worth the wait. The paint quality is outstanding and absolutely vibrant and beautiful ❤️ although the wrapping didn't ful... Ver mais
So much fun! Clean lines and easily identifiable painting sections, complete with a separate reference map and colour card in case any mistakes are made. The paints were great and vibrant, however... Ver mais
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Love the many selections. Ordering was easy. The website is amazing and makes the product look very premium. But I am surprised that the packaging that arrived was nowhere near premium. I ordered... Ver mais
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Detalhes da empresa
Escrito pela empresa
Unleash your creativity with Oenart’s premium paint-by-numbers and diamond painting kits. Perfect for all ages. Shop now and bring art to life!
Informações de contato
The L. Plaza, 367 - 375 Queen's Road Central, HK, Sheung Wan, Hong Kong
- 0653887757
- support@oenart.com
- oenart.com
4,3
Excelente
209 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great after sales service 🙌🏽🙌🏽
27 de julho de 2026
Avaliação não solicitada
Bellissimi
Bellissimi! È arrivato in parte danneggiato ma il servizio clienti è stato cortesissimo e con celeri risposte via mail mi ha risolto il problema inviandomi un nuovo pezzo
24 de julho de 2026
Avaliação não solicitada
My son loves them he has now done…
My son loves them he has now done over 10 of them
15 de julho de 2026
Avaliação não solicitada
Love the materials received
Love the materials received. The quality of the paints is very good
3 de junho de 2026
High quality paint and beautiful finished product 😍
Order took about 2-3 weeks to arrive but that is no problem! It was completely worth the wait. The paint quality is outstanding and absolutely vibrant and beautiful ❤️ although the wrapping didn't fully protect my paintings and a couple had indents in the canvas from the travel/delivery it is completely unnoticeable once painted. So much better than sets I have purchased from other places and now this will be the only place I get my paint by numbers from 👍🏼😃💗 so happy!! (P.s I ordered 7 paintings 🩵🎨)
3 de junho de 2026
Most perfect Paint-By-Number sets I…
Most perfect Paint-By-Number sets I have purchased, anyplace! I buy a lot of different brands of these sets, and I was pleased with the time of arrival, and that I could easily track my shipment through customs all the way from China to my door. The paints are great, the canvases are gorgeous, I love the stunning bright colors, even the paint pots are larger, different, and special. I got 3 of the 16x20 inch (largest size) canvases without frame and with 48 colors of paint. The paints come with a very good postcard-sized color image of the outcome and a set of codes, then you can grab a Sharpie pen or the stickers they provide and number your pots to match the canvas. It was very simple. They even included with my shipment 3 complimentary sets of glitter-embedded acrylic handle paintbrushes, very special. For an imported product from a company I hadn't tried before, I was blown away by the quality, speed, and shipment tracking. Really lovely products. They included a card with a discount code for future orders, and emailed another discount code, so I will buying more.
28 de junho de 2026
Avaliação não solicitada
Love the diamond art
Love the diamond art, thinking about a painting now.
17 de junho de 2026
Avaliação não solicitada
High quality and very relaxing
The canvas and paints are both high quality. The coverage for the paints is way better than any others I have used before. The canvas is also smooth and easy to paint on. I’m not finished yet but my painting is turning out great so far! Definitely worth the money in my opinion. Delivery took 9 business days which I think they estimate 7-10 so that’s pretty on point. However, the tracking doesn’t help you cause it’s not a normal tracking like USPS or FedEx so it doesn’t update the same but it was a fun surprise to get it on my doorstep.
25 de junho de 2026
Avaliação não solicitada
Resposta da Oenart
Thank you so much for the detailed review! 🌟 We are absolutely thrilled that you are loving the smooth premium canvas and our high-opacity paints.
Regarding tracking, we use specialized logistics lines to ensure our kits arrive safely, which means the intermediate updates can look a bit different than domestic carriers like USPS. We're so glad it arrived right on schedule within our 7–10 business day window! 📦✨
We can't wait to see your finished masterpiece! If you ever need anything, our reactive support team is always here at support@oenart.com. Happy painting! 🎨🖤
Not perfekt coverage with the color but…
Not perfekt coverage with the color but otherwise its amazing! I love it and will order more!!
29 de maio de 2026
Avaliação não solicitada
Resposta da Oenart
Thank you so much for the wonderful review and for sharing your experience! 🌟 We are absolutely thrilled to hear that you love it and are looking forward to ordering more kits with us.
For the lighter shades, sometimes a quick second layer once the first coat is completely dry helps build up perfect, solid opacity! 🎨 If you ever need any painting tips or extra color adjustments for your next project, our reactive support team is always happy to help at support@oenart.com!
Challenging and relaxing project.
WOW! Amazing project. Amazing quality. I chose the 48 color paintings, and yes it's a fun challenge. Unfortunately in both paintings I miss 1 color. However it's managable. I'll just use leftover paint that matches the blank numbers :)
19 de maio de 2026
Avaliação não solicitada
Resposta da Oenart
WOW, thank you so much for the fantastic feedback and for taking on our 48-color challenge! 🔥 We are thrilled to hear that you are loving the premium quality and finding the project so rewarding.
We are incredibly sorry to hear that a color was missing from your kits, but we love your creative resourcefulness with the leftover paints! 🎨 We always want your kits to be completely perfect, so if you ever run short or need those missing shades rushed out to you, please let our reactive support team know at support@oenart.com—we will gladly ship them right over for free!
Thank you for everythings
Thank you for everythings: The quality, your customers service and your prestations. See you soon for another command ^^
6 de maio de 2026
Avaliação não solicitada
Resposta da Oenart
Thank you so much for the wonderful feedback! 🎨 We are thrilled to hear that you were happy with our quality, customer service, and your overall experience. We can’t wait to help you with your next masterpiece! 🖌️
If you need anything for your next order, our reactive support team is always here to assist you at support@oenart.com! ✨
My daughter loves it and I am going to…
My daughter loves it and I am going to order more for her
1 de maio de 2026
Avaliação não solicitada
Resposta da Oenart
We’re so thrilled to hear your daughter is enjoying her painting! 🎨 There’s nothing better than seeing a young artist find their groove. We can't wait to see which kit she picks out next! 🖌️
If you have any questions with your future orders, our reactive support team is always here at support@oenart.com! ✨
Excellent customer service
I bought a paint by numbers back in December 2025 for my sons birthday in April.
My own error I didn’t check the contents of the package I just wrapped it straight away and forgot about it.
Upon opening, the kit only contained the canvas and not the brushes, paints, reference chart. I contacted oenart to explain and hopefully buy the missing pieces as it’s been 4 months since I placed my order, they got back to me within 48 hours and have sent out the pieces free of charge. Excellent customer service!
The canvas is perfect my son loves it! many thanks
22 de abril de 2026
Avaliação não solicitada
Resposta da Oenart
Happy birthday to your son! 🎂 We are so glad we could get those missing pieces out to you quickly. Mistakes happen, but we believe a four-month gap shouldn't stand in the way of a great painting experience. It’s wonderful to hear that he’s already loving the canvas!
If you or your son ever need any tips as he works through the painting, our reactive support team is always here to help at support@oenart.com! ✨
Received as expected
Received as expected. Was as expected.
10 de dezembro de 2025
Avaliação não solicitada
Resposta da Oenart
We’re so happy to hear that your experience was seamless and everything arrived just as expected! 🎨 Providing consistent quality and reliable service is our top priority.
If you have any questions as you get started on your kit, our reactive support team is always here at support@oenart.com! ✨
The product quality is great but I wish…
The product quality is great but I wish the cell lines weren’t too much faded that’s hard to see! It would have been a better experience if I could see the lines darker.
10 de abril de 2026
Avaliação não solicitada
Resposta da Oenart
We’re so glad you enjoyed the overall quality of the product! 🎨 We really appreciate your feedback regarding the cell lines. We try to keep them light so they’re easy to cover with paint, but we understand that having them too faded can make the process difficult.
If you ever find a section particularly hard to see, our reactive support team can provide a digital reference map to help! Please feel free to reach out to us at support@oenart.com.
Absolutely loved it!
Absolutely loved everything about this painting! I’ve always loved doing paint by number, and this just took it to a whole new level! The quality is beautiful and it even comes with its own frame!!
31 de janeiro de 2026
Avaliação não solicitada
Resposta da Oenart
We are so thrilled to hear that you absolutely loved your experience! 🎨 It’s wonderful to know that our quality and the included frame helped take your love for paint by numbers to the next level. 🖼️ Thank you so much for the kind words!
If you’re ready for your next project, our reactive support team is always here to help at support@oenart.com! ✨
theft and ai generation
low quality ai generated images or made with stolen artwork - avoid 100%, grossly immoral company !!!
9 de abril de 2026
Avaliação não solicitada
Resposta da Oenart
We take claims regarding artistic integrity and image quality very seriously. 🛡️ Our goal is to provide a high-quality, authentic creative experience for our community, and we are committed to ensuring our designs meet those standards.
If you have specific concerns about a particular kit or design, we would truly appreciate the chance to discuss this with you directly so we can investigate and make things right.
Our reactive support team is always ready to listen and assist at support@oenart.com.
Never received order
Never received order. 7 emails later all they send me is tracking info... Like I can't already see that.
And out of 7 emails I still have no painting no refund and order was never resent.
20 de março de 2026
Avaliação não solicitada
Resposta da Oenart
We are incredibly sorry for the frustration and for the delay in resolving your delivery issue! 🛡️ We know that just seeing tracking info doesn't help when the package hasn't actually arrived.
We actually reached out previously to request your specific order information so we could investigate a refund or replacement, but we haven’t received a response yet. We really want to step in and fix this for you.
Please reach out to our reactive support team at support@oenart.com so we can prioritize your case and resolve this immediately! 🎨
Love doing these paintings
Love doing these paintings. They all turn out beautiful and very good quality.
6 de março de 2026
Resposta da Oenart
We’re so glad to hear you’re enjoying the painting process! 🎨 Creating high-quality kits that turn into beautiful pieces of art is our top priority. If you ever need assistance with a future project, our reactive support team is always ready to help at support@oenart.com! ✨
So much fun!
So much fun!
Clean lines and easily identifiable painting sections, complete with a separate reference map and colour card in case any mistakes are made.
The paints were great and vibrant, however my experience differed from each pot. Some had great coverage, some were really thin and only once I got really unlucky and it was completely dry. Luckily had a back-up colour from another kit.
I added some of my own lines for definition, but overall, I love the results!
2 de março de 2026
Avaliação não solicitada
Resposta da Oenart
We're thrilled you enjoyed the clean lines and found our reference tools helpful! 🎨 We're sorry to hear about that one dry paint pot—please know our reactive support team is always ready to send replacements at support@oenart.com so you never have to worry about finishing your masterpiece! 🛡️ We also love that you added your own creative touch for extra definition. ✨
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