I ordered a Eurotech Chair from OfficeChairsUSA in late August 2023. The chair was delivered a few days later than the promised 2 day delivery on their web site, but they responded quickly to my phon... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Patrick Jamison is excellent at sales, customer service & support. He is knowledgeable about products. He listens to questions and responds with detailed & helpful answers. Thank you for his long-term... Ver mais
Somehow we bought the wrong sized table; Office Chairs recommended replacing the top rather than pay high return fees and delaying our office from having use of this top in the meantime. It was a gre... Ver mais
Working from home I found myself in need of an office chair that would hold up to daily use and my weight. If you find yourself in my shoes you have no doubt found there isn't a lot to choose from. At... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
OfficeChairs USA is the e-commerce arm of Sheehan's Office Interiors. Our company was founded in 1978 and continues to be the leading retailer of quality contract furnishing in Southeastern New England. We are the exclusive Knoll and Kimball dealer for the state of Rhode Island and continue to service on a daily basis some of the largest Fortune 500 companies in the region. Our scope of capabilities are not limited by region for we design, ship and install to all corners of the contiguous 48 states on a regular basis. OfficeChairs USA is a specialty web provider of mid-range value driven office furniture and seating. You will not find products on our site that carry weak warranties or have sub-par build qualities. You can always find a lower priced 'like' product somewhere, but you might not be able to find a better mix of quality office seating and furniture backed up by a truly easy 45 day return policy being sold by people that know what they are doing! Our new Dynamic Pricing metrics assure you that the price you see might be the best price out there. OfficeChairs USA has the good fortune to draw upon the expertise of our contract division in terms of their design talent, product sourcing and expert product knowledge across our mutually shared design and customer service staff. Like our parent company, OfficeChairs USA has the resources to react swiftly to your inquiry and will ship any product within the time frames specified (on each product page) directly to you without any fuss or hassle. From the most simplistic chair to a complex project our team stands ready to assist you. Need a sample of a textile? Need a floor plan looked at? Need a quote? Need to submit a PO? This is what we do every day.
Informações de contato
524 Park Ave, 02871, Portsmouth
- 888-355-4999
- info@officechairsusa.com
- officechairsusa.com
4,1
Muito Bom
1 mil avaliações
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Eurotech Chair may not have been new
I ordered a Eurotech Chair from OfficeChairsUSA in late August 2023. The chair was delivered a few days later than the promised 2 day delivery on their web site, but they responded quickly to my phone inquiries. My complaint was when the chair arrived the package looked like it had been repackaged ie: not new packaging from the manufacturer. Lots of tape around the top, the chair was kind of in the box whilly nilly, not professionally packaged and the hardware (nuts, screws, etc.) were loose in the bottom of the big box. In addition the date on the box was November 2020, three years before my delivery. There was not visible damage on the chair but I'm very suspicious that this was an old or returned chair that was repackaged and sold as new. I'm not sure I would trust these guys again.
1 de agosto de 2023
Avaliação não solicitada
Color was not "aqua" it was navy
Color was not "aqua" it was navy. No directions, missing parts. Contact person was very helpful, though.
4 de fevereiro de 2023
OfficeChair’s customer service is top…
OfficeChair’s customer service is top notch!
3 de janeiro de 2023
Good customer service
Ordered online and the chair was drop shipped from manufacturer. When the product took a little longer to ship than expected the customer service reps at Office chairs USA were responsive.
5 de dezembro de 2022
Excellent Experience
Tyler was very helpful with my purchase. He kept me informed every step of the way through delivery of the Amplify chair. I had a wonderful experience.
15 de outubro de 2022
This purchase went very well
This purchase went very well. The person I worked with was very helpful. He answered my questions and replied to my emails promptly. The chair was delivered on time and everything went great. I had no problems.
22 de agosto de 2022
Chairs are working well for our…
Chairs are working well for our application. I am waiting on sale again with perentage off to order more
10 de setembro de 2022
Everyone at OfficeChairs was so awesome…
Everyone at OfficeChairs was so responsive from the start and they helped me through the entire process from after I placed the order and even were able to forgo an extra charge for the Red leather seat material I wanted for my awesome chair! David S and Bella are amazing and submitted a change and got the information without any hassle. The customer service and since I was patient and wanted to make my chair was perfect I didn't feel I needed to rush the process. I just trusted they would take care of it... And YES they took care of my order, followup part and me! I don't see using anyone else in the future! Thank you OfficeChairs USA and David and Bella!
23 de dezembro de 2022
Avaliação não solicitada
Good chair but no owner’s manual.
The chair is good but I was surprised that it came with no owner’s manual or care instructions. It’s like a
I got a chair that had been returned.
26 de novembro de 2022
Resposta de OfficeChairs USA
Leila good morning. I assure you that you wee not sent a 2nd or a return. Neutral Posture does not supply in box hang tags or instructions. We will send that to you privately so that you can fully understand the operation of your new Icon chair. Sorry that you were thrown off slightly here.
Thank you very much.
David Spets
Managing Director of E-commerce
The staff at OfficeChairsUSA are so…
The staff at OfficeChairsUSA are so helpful. The reason for my 3 stars is that the product we ordered was labeled quick ship on their website and took nearly a month to arrive to us. They use a freight company that is basically non-communicative and takes very long
16 de novembro de 2022
Resposta de OfficeChairs USA
Jayme our team was very aware of this poor service with SAIA the freight carrier. Despite our best efforts it took a shameful 14 days to reach Florida from Massachusetts! While many carriers are doing their best, being saddled with resource issues like a shortage of drivers and dock workers, there are some like SAIA that are just running rogue!
We have also shared this with AIS who shipped the chairs to you so we thank you for bringing this to everyone's attention. Meanwhile we hope that you are enjoying your new Paxton chairs and perhaps some of that has helped ease the pain.
All the best,
David Spets
Managing Director of E-commerce
Found the hard-to-find chair
Needed to replace a hard-to-find ergonomic kneeling chair and found it here in-stock and at a very competitive price. Site was easy to navigate, shipping was included, and had great email communication after the sale. Chair arrived quickly, as ordered, and is great quality.
18 de outubro de 2022
Very nice chair at a good price.
Buying experience was first rate. I had questions regarding a detail of an office chair and the customer service representative kindly supplied me with the vendors name and phone # so I could directly ask the manufacturer.
The chair arrived on time and in perfect shape. Assembly was very straight forward with no issues. Highly recommended!
26 de outubro de 2022
Resposta de OfficeChairs USA
Good morning Tarah. This model of the X-Chair is on a long back order with no estimated arrival date. We only thought it was fair to refund you? We do show that a notification was sent through our system on 11.14.2022.
Please let us know if you have any lingering concerns. We can be reached at 888-355-4999 or info@officechairsusa.com .
Thank you.
David Spets
Managing Director of E-commerce
Tyler was amazing
Tyler was amazing, answered all of my questions and took care of a specific spec that me and my wife needed
15 de novembro de 2022
Avaliação não solicitada
Resposta de OfficeChairs USA
'Humans' here and we do answer the phones and work one on one with our clients both old and new. Tyler is an example of this down to earth level of service. We all thank you for the kind words.
Very best.
David Spets
Managing Dircetor of E-commerce
Very flexible
very responsive - extremely patient with everchanging numbers and wishes
28 de setembro de 2022
Quick response and helped me to get…
Quick response and helped me to get good prices
14 de outubro de 2022
Ignition 2.0 Chair is Wonderful!
Super comfortable; easily adjustable; great customer service.
This chair is easily the most comfortable office chair I have ever experienced.
4 de novembro de 2022
Attractive furniture
Attractive furniture, well built, timely shipping with adaptable delivery date, no assembly needed, lots of options in colors and material
10 de outubro de 2022
Great chair but missing screws
The chair is great and came semi-assembled however it was missing screws that I had to make a trip to a hardware store for. Otherwise 5 stars.
10 de outubro de 2022
Resposta de OfficeChairs USA
Good afternoon Candice! We don't show any internal notes about missing fasteners, but we do know that SitOnIt 'tapes' their fasteners in a bright red packet on the interior flap of each box. This is missed at times by some buyers. Having said that though and if you did find that hardware packet and screws were missing within our apologies!
Meanwhile I thank you for sharing and we hope you are loving your new Wit High Back.
Best,
David Spets
Managing Director of E-commerce
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.