Ohklassy Avaliações 

67
•
O TrustScore é 3 de um total de 5

3,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Zijn gewoon SHEIN horloges, plastic en totaal niet als verwacht. Slechte kwaliteit. Ik zou jullie de moeite besparen om te bestellen. Heb je ze zelf goedkoper van op SHEIN en daar kan je wel makkelij... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I bought the watch only a year ago and used it with the utmost care: it was never in the water, I only wore it for formal/work events, etc. Then, after ONLY ONE year of use, it broke out of the blue w... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The watches are so beautiful!! They're a bit smaller and dainty so be aware but that's exactly the look I was going for. The only thing I'd say is resizing the watches when they have round/clover shap... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I loss a Stone on my beautiful Isabella Watch, i wrote them an E-Mail and asked them for a replacement, after i sended them the photo of the watch, they confirmed me that i‘m receiving a new Isabella... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Joalheiro

Escrito pela empresa

OhKlassy is a jewelry and watch brand that blends vintage elegance with a modern twist. We design timeless women’s watches with attention to detail, water resistant, scratch-resistant, and made with long-lasting color that never fades. Each piece comes in a luxurious gift box and is made to stand the test of time. What sets us apart is our combination of quality, style, and thoughtful service. Every order includes free shipping, a free sizing tool, and a free OhKlassy cotton bag. Our watches are adjustable to fit any wrist and make the perfect gift, or a meaningful treat for yourself. We’re proud to offer a lifetime warranty on every piece, because we believe in lasting beauty and lasting value. At OhKlassy, we create accessories that are more than just pretty, they tell a story, just like you.


Informações de contato

3,1

Bom

O TrustScore é 3 de um total de 5

67 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

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3,1

Todas as avaliações

(67)

30 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Ganz übel

Ganz übel! Ich habe 2 Uhren bestellt! Beide Uhren kriegt man kaum zu und auf schon gar nicht! Eine ist direkt kaputt gegangen! So ein Schrott !

22 de dezembro de 2025
Avaliação não solicitada
logotipo da Ohklassy

Resposta da Ohklassy

Hi,

We’re very sorry to hear about your experience with your watches. We completely understand how disappointing and frustrating this must be, especially if one of the watches broke right away. This is absolutely not the experience we want for our customers. Please send us another email with your order details so our team can look into this directly and assist you further. We'd love to fix this.

Warmest regards,
Team OhKlassy

Avaliado com 4 de um total de 5 estrelas

I love!

I love!! My husband bought me two of the watches from Ohklassy and they turned out to be so much prettier in person! I love the antique look they have and how dainty they are. The packaging looked very intentional and thoughtful which is nice, as the watches are in the hundred dollar price range. They definitely do not look cheap nor do they feel cheap, but actually have a very decent weight to them. The only thing I would have liked to see is them use a real what I think is supposed to be a tigers eye stone for the band but other than that, I will definitely be purchasing more watches from here and am very pleased with my order!

9 de dezembro de 2025
Avaliação não solicitada
logotipo da Ohklassy

Resposta da Ohklassy

Hi dear,

Thank you so much for your lovely review. We’re so happy to hear that your watches were even prettier in person and that you love them. It also means a lot to know that you appreciated the thoughtful packaging and the quality. We truly appreciate your honest feedback as well, and we’re so glad to hear you’re pleased with your order and would love to purchase more in the future. 💕

Warmest regards,
Team OhKlassy

Avaliado com 1 de um total de 5 estrelas

NIET BESTELLEN

NIET BESTELLEN! Horloges ontvangen, vond de kwaliteit slecht, zien eruit alsof ze van plastic gemaakt zijn. Meteen retour aangevraagd en die werd afgewezen.
Na meerdere mails beloofd een retour etiket te sturen, nu maanden verder en nog steeds geen retour procedure op gang gezet.

28 de agosto de 2025
Avaliação não solicitada
logotipo da Ohklassy

Resposta da Ohklassy

Hi,

Wat vervelend om te lezen dat je deze ervaring met ons hebt gehad. We begrijpen heel goed dat dit ontzettend frustrerend is, zeker wanneer je al langere tijd wacht op verdere afhandeling van je retour. Dit is absoluut niet de ervaring die we onze klanten willen geven. We nemen je bericht serieus en kijken graag opnieuw met je mee om dit netjes op te lossen. Zou je ons nogmaals een e-mail willen sturen met je ordergegevens? Dan kan ons team dit direct bekijken en je verder helpen.

Lieve groetjes,
Team OhKlassy

Avaliado com 1 de um total de 5 estrelas

Daar gaan we weer.. (nog steeds)

Wat een *** bedrijf. Ik ben er zo klaar mee en vind het heel naar dat het zo’n enorm gedoe is. Als ik dit had geweten had ik sowieso nooit wat besteld, maar nu al helemaal nooit meer. Eindelijk na weken wachten kreeg ik mijn pakketje en zijn het gewoon twee horloges van SheIn!!! Niet normaal.
Vervolgens hebben ze mij geblokkeerd op Instagram omdat ze van mij onder hun post berichten kregen omdat ze niet reageerde op mijn DM’s.
En dan zie je dat ze heel netjes reageren onder mijn eerder geschreven review. Netjes toch? Maar vervolgens als ik ze het honderde mailtje heb gestuurd reageren ze alsnog niet. Het is allemaal schijn! Retourneren kunnen ze ook niet. Ik ga hier niks voor betalen en ben bezig met rapportages bij verschillende organisaties. Dit laat ik echt niet over m’n kant gaan. Dus neem alsjeblieft mijn advies aan want dat bespaart je een hoop gezeur.

28 de novembro de 2025
Avaliação não solicitada
logotipo da Ohklassy

Resposta da Ohklassy

Hi,

Wat vervelend om te lezen dat je deze ervaring met ons hebt gehad. We begrijpen heel goed dat dit ontzettend frustrerend is en dit is absoluut niet de ervaring die we onze klanten willen geven.
We nemen je bericht serieus en willen dit graag goed voor je uitzoeken en oplossen. We hebben eerder contact met je gehad en we hebben vanuit onze kant geprobeerd met je mee te denken over een passende oplossing. Uiteraard kijken we nog steeds graag met je mee om dit netjes af te ronden. Zou je ons nogmaals een e-mail willen sturen, eventueel als reactie op onze laatste mail? Zo kan ons team dit direct bekijken en je verder helpen.

Lieve groetjes,
Team OhKlassy

Avaliado com 5 de um total de 5 estrelas

Love them!

I thought the watches would be bigger, but I’m actually glad they’re not. They’re small, elegant, and very lightweight. I bought two and have only worn one so far, but I’ve been wearing it constantly for the past few months and it hasn’t tarnished or shown any signs of wear. It’s truly beautiful!

4 de dezembro de 2025
Avaliação não solicitada
logotipo da Ohklassy

Resposta da Ohklassy

Hi love,

Thank you so much for your lovely review. We’re so happy to hear that the size turned out to be exactly right for you and that you’re enjoying the elegant and lightweight feel of the watch. It also means a lot to know you’ve that it has stayed beautiful without showing signs of wear. Thank you for your support and for sharing your experience with us. 💞

Warmest regards,
Team OhKlassy

Avaliado com 5 de um total de 5 estrelas

Very cute

I got he black friday deal of two for one. Still pricey but worth it as I’ve been wanting some cute wrist watches! I’ve been wearing them constantly for a week and a half now, very happy with them. Wouldnt say theyre the most practical as I can’t really adjust or tell the exact time down to minutes, but it’s fine because it’s more about there aesthetics than practicality for me. Love that it came packaged super nice with wristband adjusters.

3 de dezembro de 2025
Avaliação não solicitada
logotipo da Ohklassy

Resposta da Ohklassy

Hi,

Thank you so much for your detailed review. We’re so happy to hear that you’ve been enjoying your new watches so much. It means a lot to know the packaging and included adjusters made the experience feel extra special. We also really appreciate your honest feedback regarding the practicality, and we’re glad the aesthetic and overall look made them worth it for you. Thank you for your support and for sharing your experience with us!

Warmest regards,
OhKlassy Team

Avaliado com 5 de um total de 5 estrelas

Amazing experience

Amazing watches and the bags are unique and high quality as well.

27 de novembro de 2025
Avaliação não solicitada
logotipo da Ohklassy

Resposta da Ohklassy

Hi,

Thank you so much for your lovely review. We’re so happy to hear you had an amazing experience with OhKlassy. It means a lot to know that you love both our watches and bags, and that you appreciate the quality and uniqueness of the pieces. Thank you for your support 🤍

Warm regards, Team OhKlassy

Avaliado com 1 de um total de 5 estrelas

Scam

Please please please, don’t buy anything from this store. The quality is garbage and one of the wacthes didn’t even match the picture. They’re way too big, and someone wrote here that they’re not even adjustable even though the website says so?
Returning the the items was made impossible. There was repeated delays and excuses, no return label was ever sent.
I repeat, DON’T BUY ANYTHING FROM THIS SCAM SITE!!!!!!!!!!!!!

24 de setembro de 2025
Avaliação não solicitada
logotipo da Ohklassy

Resposta da Ohklassy

Hi there,

We’re very sorry to read about your experience, and we truly appreciate you sharing it. This is absolutely not the standard we want for any of our customers.

To clarify:

• All of our watches are fully adjustable and every order includes a free adjustment tool. We also provide an easy step-by-step video guide to help customers resize their watch in under a minute.
• We offer 24/7 customer support through WhatsApp, email, and Instagram, so customers can always reach us quickly if something is wrong.
• If an item ever arrives different from the photos, or if something is not as expected, we always replace it or arrange a return, no exceptions.

It sounds like something went wrong in the communication, and we’d really like to fix this for you immediately. Please contact us at support@ohklassy.com or on WhatsApp so we can personally resolve your case and make things right.

Your satisfaction is incredibly important to us, and we would love the chance to help you properly.

Warm regards,
Team OhKlassy

Avaliado com 5 de um total de 5 estrelas

i love it

i love it, i didnt think i would love it this much but wow the packaging the presentation and the watches themselves are amazing.

6 de novembro de 2025
Avaliação não solicitada
logotipo da Ohklassy

Resposta da Ohklassy

Thank you so much for your kind words. We’re really happy to hear that you loved the packaging, the presentation, and the watches themselves. That means a lot to us 😍

Enjoy your new pieces, and feel free to reach out anytime if you need anything 🥰

Warm regards,
Team OhKlassy

Avaliado com 4 de um total de 5 estrelas

The watches look great but...

The watches look great but sadly i couldnt properly adjust one of them bc the enclosed tool couldnt catch the pin and damaged the watch.

24 de outubro de 2025
Avaliação não solicitada
logotipo da Ohklassy

Resposta da Ohklassy

Hi love,

Thank you for your review. We’re happy to hear that you liked how the watches look, but we’re very sorry to hear that adjusting one of them did not go as expected and that it became damaged in the process. That should of course not have happened. Please feel free to send us an email so we can look into this with you and think along on a suitable solution together.

Warmest regards,
Team OhKlassy

Avaliado com 1 de um total de 5 estrelas

Geen pakketje ontvangen

Ben nu al meer dan een maand aan het wachten op me pakketje, als ik ze mail of berichtje stuur dan krijg ik elke keer het zelfde antwoord in het Engels. “We’re really sorry for the delay. I’ve flagged your order to our fulfillment team and asked them to prioritize checking its status” niks hier kopen is een grote scam!! Het komt niet aan.

21 de outubro de 2025
Avaliação não solicitada
logotipo da Ohklassy

Resposta da Ohklassy

Hi,

Wat vervelend om te horen dat je pakket nog niet is aangekomen. Dat mag natuurlijk niet gebeuren en we begrijpen volledig dat dit frustrerend is. Klanttevredenheid is voor ons het allerbelangrijkste, en we willen dit graag direct voor je oplossen.

Normaal gesproken komen al onze bestellingen netjes aan. Als een pakket vertraagd is of zoekraakt, sturen we altijd kosteloos een nieuw pakket of bieden we een passende oplossing. Je hoort dus zeker niet zonder bestelling achter te blijven.

Wil je ons je ordernummer nog eens sturen via support@ohklassy.com of via WhatsApp? Dan kijken we dit meteen na en zorgen we dat dit netjes wordt opgelost.

Onze excuses voor de vertraging, we pakken dit direct voor je op.

Warme groet,
Team OhKlassy

Avaliado com 1 de um total de 5 estrelas

This company is running a scam

This company is running a scam. Poor quality. They don't let you return. Have begun a Consumer Affairs Inquiry.

8 de setembro de 2025
Avaliação não solicitada
logotipo da Ohklassy

Resposta da Ohklassy

Hi there,

We are sorry to hear that you feel this way. We take feedback very seriously, and this is not the experience we want our customers to have.

To clarify:
• All of our items can be returned within 60 days.
• We never block or deny legitimate return requests, we always assist customers with a clear return process.
• If an item arrives damaged or not as expected, we replace it or resolve it immediately.
• Our quality standards are high, and many customers are very satisfied with their purchases.

We’d really like to look into your order personally and fix this for you. Please contact us at support@ohklassy.com or through WhatsApp so we can help you directly and provide a proper solution.

We want every customer to feel taken care of, and we’re here to resolve this as quickly as possible.

Warm regards,
Team OhKlassy

Avaliado com 1 de um total de 5 estrelas

OhKlassy: Does not follow through on guarantees

When it arrived, I was disappointed to find it cheaply made, mixed metals including iron, and a quality closer to $30 AUD rather than $100+. I immediately contacted customer service to request a return, as the watch was unworn and still in its original packaging.

That was over a month ago. Despite their website stating that “unworn items can be returned within 60 days for a full refund,” OhKlassy has refused to authorise a full return. After engaging in delay tactics, they started by saying they would get a return label. They have since offered partial refunds (first 30%, then 50%) while asking me to keep the watch. I’ve provided screenshots of their policy and proof that the watch is unused, yet they continue to deny the refund with no explanation, whilst also cancelling the request for a return label.

I’ve since contacted the ACCC, requested a chargeback through my bank, and reached out to the International Consumer Protection and Enforcement Network (ICPEN). OhKlassy continues to claim they acted in “good faith,” but their refusal to honour their stated return policy suggests otherwise. It is clear that they are acting unlawfully by refusing to honour their guarantees.

Their customer service has been extremely poor, and based on my experience, I would not recommend purchasing from this company.

17 de outubro de 2025
Avaliação não solicitada
logotipo da Ohklassy

Resposta da Ohklassy

Hi there,

We’re very sorry to hear that this has been your experience. We understand how disappointing and frustrating this must have been, especially after reaching out promptly while the item was still unworn and in its original packaging. A situation like this should be handled with much more clarity and care, and we regret that this process has left you feeling this way. and has evolved. Please send us an email again with your order details so our team can review everything properly and assist you further.

Warmest regards,
Team OhKlassy

Avaliado com 1 de um total de 5 estrelas

Bestellt da nicht!!

Bestellt da nicht!!! Ich wollte die Uhren zurück schicken die ich bestellt habe, unbenutzt und in Orignalverpackung. Seit über 2 Wochen schlage ich mich mit dem Kundendienst mir ein Rücksendeetikett zukommen zu lassen und mir den Betrag rückerstatten. Sie weigern sich!!

Bestellt da bloß nicht!!!

15 de outubro de 2025
Avaliação não solicitada
logotipo da Ohklassy

Resposta da Ohklassy

Hi Lily,

We’re very sorry to hear how upsetting and frustrating this return experience has been for you. We understand that, especially when the items are unused and in their original packaging, you expected a much smoother process. This is not how a return request should be handled, and we regret that it has left you with this impression. Please send us an email with your order details so our team can review the situation properly and assist you further.

Warmest regards,
Team OhKlassy

Avaliado com 1 de um total de 5 estrelas

Very bad return service

Very bad return service! BE AWARE!!!
I bought 2 watches from them and the style unfortunately not fit me, they don't look good on me, and I emailed them to get me through refund process. And they keep pushing it back the return process with excuses and explaining themselves how descriptive they are with the details of the product. But it doesn't matter! Everyone is different and it looks good on one doesn't mean it looks exactly the same on my hand! I don't even know why I have to explain myself to them to get the refund why they stated on their website "Money back guarantee"! Clearly NOT GUARANTEE!
So be careful everyone! I will not recommend purchasing anything from them! Im still fighting with them about my return🤦‍♀️

10 de outubro de 2025
Avaliação não solicitada
logotipo da Ohklassy

Resposta da Ohklassy

Hi Helen,

We’re sorry to hear how frustrating this return experience has been for you. We completely understand that personal style and fit can feel very different from person to person, and that this can only really be judged once the watches are seen in real life. We regret that this process has left you feeling unheard, as this is not how a return request should feel. Please send us an email again with your order details so our team can review everything properly and help work toward a resolution.

Warmest regards,
Team OhKlassy

Avaliado com 1 de um total de 5 estrelas

Schlechte Qualität und schlechter Kundenservice

Ich habe bei Oh Klassy Uhren bestellt und bin wirklich enttäuscht. In den Bildern sehen sie hochwertig aus, aber in echt wirken sie sehr billig und fühlen sich auch nicht wertig an. Leider konnte ich keine der Uhren zurückschicken – das Serviceteam hat mir zwar ein Retourenlabel versprochen, sich aber absichtlich erst gemeldet, als die Rückgabefrist bereits abgelaufen war. So etwas habe ich noch nie erlebt.
Der Kundenservice ist unzuverlässig und die Qualität der Produkte steht in keinem Verhältnis zum Preis. Ich kann die Marke absolut nicht empfehlen und rate jedem davon ab, dort zu bestellen.

1 de setembro de 2025
Avaliação não solicitada
logotipo da Ohklassy

Resposta da Ohklassy

Hi Laura,

We’re very sorry to hear that your order and the return process left you with this impression. We understand how disappointing and frustrating this must have been, especially when the products did not meet your expectations and the follow-up around the return felt unclear and delayed. This should have been handled much better, and we regret that this has been your experience. Please send us an email with your order details so our team can review this properly again and assist you further.

Warmest regards,
Team OhKlassy

Avaliado com 1 de um total de 5 estrelas

No return

I ordered three watches but unfortunately didn’t like them; their quality is so cheap and their size is tiny (not like a regular watch). Then, I contacted them through WhatsApp in order to return them, they said okay and the’ll send me a return label asap. That was almost a MONTH ago and they still haven’t issued the return label. Such a disregard.

4 de outubro de 2025
Avaliação não solicitada
logotipo da Ohklassy

Resposta da Ohklassy

Hi Leen,

We’re sorry to hear that the watches were not what you expected and that the return process has left you feeling this way. We understand how frustrating it is to be waiting so long for a return label, especially after already being told it would be sent. That is not how this should have gone, and we would like the chance to help get this resolved properly. Please send us an email with your order details so our team can look into this further and assist you.

Warmest regards,
Team OhKlassy

Avaliado com 1 de um total de 5 estrelas

Worse purchase I ever made cheap…sad

Worse purchase I ever made cheap doesn’t fit grown men absolutely terrible

24 de setembro de 2025
Avaliação não solicitada
logotipo da Ohklassy

Resposta da Ohklassy

Hi,

We’re sorry to hear that the product did not meet your expectations. We understand this is disappointing. Our watches are designed with a more delicate, feminine fit and style in mind, which may not have been the right match for what you were looking for. We still appreciate you sharing your feedback.

Warmest regards,
Team OhKlassy

Avaliado com 5 de um total de 5 estrelas

The quality is excellent.

The quality is excellent.
I really loved the packaging and the envelope for the watches.
Thank you very much!

28 de setembro de 2025
Avaliação não solicitada
logotipo da Ohklassy

Resposta da Ohklassy

Hi love,

Thank you so much for your kind review. We’re so happy to hear that you’re pleased with the quality and that you loved the packaging. Your support means a lot to our team, and we truly appreciate you taking the time to share your experience. 🤍

Warmest regards,
Team OhKlassy

Avaliado com 5 de um total de 5 estrelas

Sehr zufrieden

Die Uhren gefallen mir sehr gut und entsprechen genau der Beschreibung im Shop. Die Lieferzeit war zwar etwas länger, lag jedoch im angegebenen Zeitraum. Insgesamt bin ich sehr zufrieden. Schönes Packaging, zudem war ein kostenloses Werkzeug zum Verstellen der Uhr enthalten.

23 de setembro de 2025
Avaliação não solicitada
logotipo da Ohklassy

Resposta da Ohklassy

Hi there,

Thank you so much for your kind review. We’re very happy to hear that you like the watches so much and that they matched the description in our shop. It also means a lot to know that you were pleased with the packaging and the included adjustment tool. We truly appreciate your understanding regarding the delivery time and are so glad to hear that you are overall very satisfied. 💞

Warmest regards,
Team OhKlassy

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