OM has not disappointed me yet. I have made multiple purchases from the UK’s OM online store. Shipping is quick, so quick that I often receive before other shipments from here in Australia. I love the... Ver mais
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Veja o que dizem as avaliações
Very good customer service - OM emailed me to let me know that something I'd ordered had a mark on it and asked me what I wanted to do: offering various options. This is a great company, stocking lo... Ver mais
I received my order for earrings and when they arrived was so dissapointed. The quality of them was poor , considering they were advertised at over £100 and on offer for £19.99 thought they would... Ver mais
A empresa respondeu
Love my new Mama B linen Terra trousers it is my favourite cut and the linen fabric is fabulous. Great prompt service from Olivia May as always. Lovely company for my online shopping.
Detalhes da empresa
Escrito pela empresa
Established 2013, Olivia May has been the ultimate shopping destination for niche international and UK fashion designers. Providing effortless fashion for contemporary women, Olivia May stocks luxury womenswear, footwear and accessories. Olivia May boutiques and showrooms are available in Oxford and Cheshire. Located in the heart of Oxford's bustling cafe and arts Jericho district, Olivia May is the ultimate destination for styling and choice. The Cheshire Showroom offers the perfect private shopping experience in the relaxed area and countryside of Ashton Hayes. Please note our only website is oliviamay.org we are not connected to any other sites or companies.
Informações de contato
31 Little Clarendon Street, OX1 2HU, Oxford, Reino Unido
- 01865 515336
- customerservice@oliviamay.org
- oliviamay.org
4,5
Excelente
628 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service
Great service and prompt response to a request for exchange from customer service.
22 de fevereiro de 2025
A scam
Terrible quality. Took 4 weeks to arrive, couldn't wear any of it. They refuse to refund and charge you to send back. Complete scam.
31 de outubro de 2024
Avaliação não solicitada
Ik heb op 2 jan een spijkerbroek met…
Ik heb op 2 jan een spijkerbroek met glitter besteld en betaald maar nooit gekregen!!!Werd telkens gezegd dat het onderweg was en als ik mailde dan zou ik het zo krijgen!Uiteindelijk was mjjn pakketje zoek en vroeg ik of ze het geld terug wilde storten!!!Ik heb NOOIT geen broek gezien en ook nooit meer iets gehoord!!DUS NOOIT GEEN BESTELLING DOEN!!!
2 de janeiro de 2025
Avaliação não solicitada
Great service
Olivia May has a very good selection of designers, good service and a fast delivery. The workers manage to solve any issues very politely and quickly.
25 de janeiro de 2025
Liefst geen sterren
Liefst geen sterren. In Nederland heb je het recht om te retourneren als je iets aanschaft online. Zij geven aan niets terug te nemen omdat het sale was. Maar zelfs dan heb je het recht om te retourneren als consument. Dit is de wet! Behalve voeding kan niet retour.
6 de fevereiro de 2025
Avaliação não solicitada
Fantastic items and really helpful…
Fantastic items and really helpful customer service by phone in store and by email
25 de janeiro de 2025
Great range of hard-to-find brands
Great range of hard-to-find brands, useful product and size information. Reliable customer service.
26 de janeiro de 2025
Thank you OM for such a swift delivery
Thank you OM for such a swift delivery. The trousers were perfect. Love what you are doing, keep it up...
26 de janeiro de 2025
I'm very satisfied and I want tò thanks…
I'm very satisfied and I want tò thanks the customer service that was excellent in giving me some information before my purchase
26 de janeiro de 2025
Delivery to Ireland exceptionally…
Delivery to Ireland exceptionally efficient. Product perfect and great sale price!
25 de janeiro de 2025
Ce site est une arnaque complète
Ce site est une arnaque complète!
la différence entre la photo de ce que vous commandez et ce que vous recevez est juste incroyable .
je viens de leur envoyer un mail pour le remboursement j'èspère juste que cela va fonctionner !
6 de janeiro de 2025
Avaliação não solicitada
Pedido sin enviar
Hice un pedido el 11 de enero. Estamos a 17 y todavía no lo han enviado. Contacte por correo y me dijeron que saldria ayer 16 pero no ha sido asi. Hace dos días que espero respuesta sin contestación por su parte. Espero se solucione
11 de janeiro de 2025
Avaliação não solicitada
Waardeloze levering
Voor mij hetzelfde, totaal iets anders dan ontvangen dan besteld. Trui geen col en rits en de broek veel te kort. Ruilen moet met kaartje eraan wat er niet eens aan zit. 2 maanden gewacht totdat uiteindelijk geleverd werd. Retour naar Azië sturen, geen retourbon ontvangen. Wat een teleurstellend bedrijf
17 de janeiro de 2025
Avaliação não solicitada
Resposta da Olivia May Ltd
Hello,
After looking into your review and the details we received, we can confirm this was not purchased from Olivia May www.oliviamay.org as we pride ourselves on providing high quality European designers from our UK based business.
If you would like anymore information, please contact our customer service team customerservice@oliviamay.org. Please can you confirm you have ordered from our website www.oliviamay.org and not "Olivia Mae" as this is not connected to our company in anyway.
Kind regards, OM Team
Ik snap niet dat dit bedrijf 5 sterren krijgt
Ik snap niet dat dit bedrijf bij trustpilot zo positief beoordeeld wordt
Twee dagen levertijd : 40 dagen
Dus te laat als Nieuwjaars geschenk
Uiteindelijk geleverd
Ik was de hele dag thuis.
Niet aangebeld.
En het ergste.
Het zou een mooie bordeau kleurige broek met brede pijpen en bijpassende trui met mooie details, turtle neck , rits....moeten zijn.
Het is een bruinachtige pyama.
Ik ga zelfs niet proberen terugsturen.
Jammer dat trustpilot zelfs niet meer te vertrouwen is
11 de janeiro de 2025
Avaliação não solicitada
Quick shipping
Quick shipping, beautiful clothes I barely buy in the US anymore. I love Olivia May.
26 de dezembro de 2024
Exceptional
Exceptional, service, fast delivery, beautiful packaging.
Completely stress free on line shopping.
26 de dezembro de 2024
I was really surprised...
I was really surprised as Olivia May has the best prices for the brands I love!
I enjoyed everything in the process of choosing things I like from wide variety, checking out and waiting for a really short time before receiving my order.
Highly recommend!
26 de dezembro de 2024
Beautiful clothes and good…
Beautiful clothes and good communication online re tracking.
25 de dezembro de 2024
Additional Import fees
Additional Import fees - Be aware
Olivia May deliberately withheld information that the US charges an import fee for an order of 800 USD and over.
On contacting them, I was informed that they do not add this comment of additional charges which are about 15% of the value of the package, as this is a US policy. Disappointing as they were aware and withheld information.
Have not needed to pay import fees with other companies.
They use DHL which also incurs fees if you need to return an item.
All in all a disappointment
7 de janeiro de 2025
Avaliação não solicitada
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