Olivia May Ltd Avaliações 628

O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

OM has not disappointed me yet. I have made multiple purchases from the UK’s OM online store. Shipping is quick, so quick that I often receive before other shipments from here in Australia. I love the... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very good customer service - OM emailed me to let me know that something I'd ordered had a mark on it and asked me what I wanted to do: offering various options. This is a great company, stocking lo... Ver mais

Avaliado com 1 de um total de 5 estrelas

I received my order for earrings and when they arrived was so dissapointed. The quality of them was poor , considering they were advertised at over £100 and on offer for £19.99 thought they would... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Love my new Mama B linen Terra trousers it is my favourite cut and the linen fabric is fabulous. Great prompt service from Olivia May as always. Lovely company for my online shopping.

Detalhes da empresa

  1. Loja de Roupas

Escrito pela empresa

Established 2013, Olivia May has been the ultimate shopping destination for niche international and UK fashion designers. Providing effortless fashion for contemporary women, Olivia May stocks luxury womenswear, footwear and accessories. Olivia May boutiques and showrooms are available in Oxford and Cheshire. Located in the heart of Oxford's bustling cafe and arts Jericho district, Olivia May is the ultimate destination for styling and choice. The Cheshire Showroom offers the perfect private shopping experience in the relaxed area and countryside of Ashton Hayes. Please note our only website is oliviamay.org we are not connected to any other sites or companies.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

628 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Ik krijg geen retour label van ze, ze reageren niet

Ik schrijf nooit reviews maar deze keer ga ik het wel doen. Ik had een jumpsuit/pak besteld van deze site. Ik kreeg het pakketje binnen en het leek voor geen meter op het pak dat je op de site ziet. Vervolgens wou ik het retourneren, en dit gaat via de mail. Dus ik een mail schrijven, of vijf. Ik heb na drie weken nog steeds geen reactie van een retour label. Er staat geen telefoonnummer op de site dus je kunt alleen via de mail contact met ze leggen, maar ze reageren niet dus ik ben mijn 50 euro kwijt :)

7 de janeiro de 2025
Avaliação não solicitada
logotipo da Olivia May Ltd

Resposta da Olivia May Ltd

Hello,

After looking into your review and the details we received, we can confirm this was not purchased from Olivia May www.oliviamay.org as we pride ourselves on providing high quality European designers from our UK based business.
If you would like anymore information, please contact our customer service team customerservice@oliviamay.org. Please can you confirm you have ordered from our website www.oliviamay.org and not "Olivia Mae" as this is not connected to our company in anyway.

Kind regards, OM Team

Avaliado com 1 de um total de 5 estrelas

I ordered a jumpsuit weeks and weeks…

I ordered a jumpsuit weeks and weeks ago which I have not received. They replied to my first two emails eventually saying it is on its way. Since then nothing. They won’t reply to me! This was not a cheap item either. The tracking they sent me has not been updated since the day it was supposedly shipped. Be very careful when ordering!

6 de novembro de 2024
Avaliação não solicitada
logotipo da Olivia May Ltd

Resposta da Olivia May Ltd

Hello,

After looking into your review and the details we received, we can confirm this was not purchased from Olivia May www.oliviamay.org as we pride ourselves on providing high quality European designers from our UK based business.
If you would like anymore information, please contact our customer service team customerservice@oliviamay.org. Please can you confirm you have ordered from our website www.oliviamay.org and not "Olivia Mae" as this is not connected to our company in anyway.

Kind regards, OM Team

Avaliado com 1 de um total de 5 estrelas

Customer service is disgusting

Customer service is disgusting. I ordered a dress was too big so I was asked to pay almost £9.39 to exchange it which I think is expensive anyway paid it no problem. 2 weeks later still waiting on the dress and now my party has been and gone for that price it should have been next day delivery. They said they can give me a refund on the postage and all they said was sorry. Fuming us an understatement!!!!!!

1 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Nightmare To Returning Items

Returning items and obtain a refund are a nightmare. This company does everything possible to avoid refunding you your money.
Disgraceful. Will never purchase anything from this company again.

6 de dezembro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Good for shopping from Japan

I was glad to find the item I specifically was searching for on Olivia May. The shipping was quick. The wrapping of the item was very nice.
My only complaint is that I had to pay customs duty before I could receive the item. I would prefer Olivia May to include the option to make this payment before the item is shipped. (This is what M&S, Next Direct do.) If this had been possible, this would have been a perfect shopping experience. Thank you.

27 de novembro de 2024
Avaliado com 5 de um total de 5 estrelas

Wonderful Company!

I have been buying from this Company for the last 2 years. I am a Rundholz fan. & they always have the best selections. My last purchase was here in California in less than a week. Thank you!

25 de novembro de 2024
Avaliado com 1 de um total de 5 estrelas

SCAM SITE

SCAM SITE - not the same products as advertised, steals other brands images, you will not receive what you purchase.

28 de novembro de 2024
Avaliação não solicitada
logotipo da Olivia May Ltd

Resposta da Olivia May Ltd

Hello,

After looking into your review and the details we received, we can confirm this was not purchased from Olivia May www.oliviamay.org as we pride ourselves on providing high quality European designers from our UK based business.
If you would like anymore information, please contact our customer service team customerservice@oliviamay.org. Please can you confirm you have ordered from our website www.oliviamay.org and not "Olivia Mae" as this is not connected to our company in anyway.

Kind regards, OM Team

Avaliado com 1 de um total de 5 estrelas

Utter scam

Utter scam. Will do anything and everything to not issue a refund. I had shipped and paid for the return of goods all the back to China, Sent on the tracking details and return confirmation (that basically cost more than the garment itself), waited MONTHS, chasing and following up. Only to then be told by "customer services" it was held up at customs and returned to me. Needless to say I never received a notification of said customs issue and needless to add that the "returned package" never arrived back. Lesson learnt.

27 de novembro de 2024
Avaliação não solicitada
logotipo da Olivia May Ltd

Resposta da Olivia May Ltd

Hello,

After looking into your review and the details we received, we can confirm this was not purchased from Olivia May www.oliviamay.org as we pride ourselves on providing high quality European designers from our UK based business.

If you would like anymore information, please contact our customer service team customerservice@oliviamay.org. Please can you confirm you have ordered from our website www.oliviamay.org and not "Olivia Mae" as this is not connected to our company in anyway.

Kind regards, OM Team

Avaliado com 3 de um total de 5 estrelas

NYXELLA - SOLID HOLLOW-OUT MIDI DRESS

Got the Nyxella midi black dress. The dress is okay, not giving me the wow vibe as I was expecting and also wish there was XS size. I got 8-10 and looks and feels quite big for that size. Smaller would fit better if there was one. So I think it’s not true to size. Also the delivery was quite long

26 de novembro de 2024
Avaliação não solicitada
logotipo da Olivia May Ltd

Resposta da Olivia May Ltd

Hello,

After looking into your review and the details we received, we can confirm this was not purchased from Olivia May www.oliviamay.org as we pride ourselves on providing high quality European designers from our UK based business. If you would like anymore information, please contact our customer service team customerservice@oliviamay.org. Please can you confirm you have ordered from our website www.oliviamay.org and not "Olivia Mae" as this is not connected to our company in anyway.

Kind regards, OM Team

Avaliado com 1 de um total de 5 estrelas

Awful company

Awful company. Ordered a dress it took 3 weeks to arrive paid £45 . Arrived after my event. Horrendous quality Wanted to return had to pay to return to China. I sent it over a month ago and I'm still waiting for my money back. Do not use this company its awful

22 de novembro de 2024
Avaliação não solicitada
logotipo da Olivia May Ltd

Resposta da Olivia May Ltd

Hello,

After looking into your review and the details we received, we can confirm this was not purchased from Olivia May www.oliviamay.org as we pride ourselves on providing high quality European designers from our UK based business with our returns going to our Oxford Boutique.

If you would like anymore information, please contact our customer service team customerservice@oliviamay.org.

Please can you confirm you have ordered from our website www.oliviamay.org and not "Olivia Mae" as this is not connected to our company in anyway.

Kind regards, OM Team

Avaliado com 1 de um total de 5 estrelas

Billig Ware aus China

Billig Ware aus China. Versteckt! Dauert eine Ewigkeit bis das Produkt kommt. Vor 8 Tagen bestellt immer noch in China.
Nie wieder. Bestellen Sie nicht dort.

18 de novembro de 2024
Avaliação não solicitada
logotipo da Olivia May Ltd

Resposta da Olivia May Ltd

Hello,

After looking into your review and the details we received, we can confirm this was not purchased from Olivia May www.oliviamay.org as we pride ourselves on providing high quality European designers from our UK based business, where we ship from the UK no china.

If you would like anymore information, please contact our customer service team customerservice@oliviamay.org.

Please can you confirm you have ordered from our website www.oliviamay.org and not "Olivia Mae" as this is not connected to our company in anyway.

Kind regards, OM Team

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