OM has not disappointed me yet. I have made multiple purchases from the UK’s OM online store. Shipping is quick, so quick that I often receive before other shipments from here in Australia. I love the... Ver mais
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Veja o que dizem as avaliações
Very good customer service - OM emailed me to let me know that something I'd ordered had a mark on it and asked me what I wanted to do: offering various options. This is a great company, stocking lo... Ver mais
I received my order for earrings and when they arrived was so dissapointed. The quality of them was poor , considering they were advertised at over £100 and on offer for £19.99 thought they would... Ver mais
A empresa respondeu
Love my new Mama B linen Terra trousers it is my favourite cut and the linen fabric is fabulous. Great prompt service from Olivia May as always. Lovely company for my online shopping.
Detalhes da empresa
Escrito pela empresa
Established 2013, Olivia May has been the ultimate shopping destination for niche international and UK fashion designers. Providing effortless fashion for contemporary women, Olivia May stocks luxury womenswear, footwear and accessories. Olivia May boutiques and showrooms are available in Oxford and Cheshire. Located in the heart of Oxford's bustling cafe and arts Jericho district, Olivia May is the ultimate destination for styling and choice. The Cheshire Showroom offers the perfect private shopping experience in the relaxed area and countryside of Ashton Hayes. Please note our only website is oliviamay.org we are not connected to any other sites or companies.
Informações de contato
31 Little Clarendon Street, OX1 2HU, Oxford, Reino Unido
- 01865 515336
- customerservice@oliviamay.org
- oliviamay.org
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ik krijg geen retour label van ze, ze reageren niet
Ik schrijf nooit reviews maar deze keer ga ik het wel doen. Ik had een jumpsuit/pak besteld van deze site. Ik kreeg het pakketje binnen en het leek voor geen meter op het pak dat je op de site ziet. Vervolgens wou ik het retourneren, en dit gaat via de mail. Dus ik een mail schrijven, of vijf. Ik heb na drie weken nog steeds geen reactie van een retour label. Er staat geen telefoonnummer op de site dus je kunt alleen via de mail contact met ze leggen, maar ze reageren niet dus ik ben mijn 50 euro kwijt :)

Resposta da Olivia May Ltd
I ordered a jumpsuit weeks and weeks…
I ordered a jumpsuit weeks and weeks ago which I have not received. They replied to my first two emails eventually saying it is on its way. Since then nothing. They won’t reply to me! This was not a cheap item either. The tracking they sent me has not been updated since the day it was supposedly shipped. Be very careful when ordering!

Resposta da Olivia May Ltd
Customer service is disgusting
Customer service is disgusting. I ordered a dress was too big so I was asked to pay almost £9.39 to exchange it which I think is expensive anyway paid it no problem. 2 weeks later still waiting on the dress and now my party has been and gone for that price it should have been next day delivery. They said they can give me a refund on the postage and all they said was sorry. Fuming us an understatement!!!!!!
Wonderful service and I love my new clothing!
Wonderful, fast service. Ordering from overseas was faster than ordering from within the U.S. Very responsive and top-quality products.
Nightmare To Returning Items
Returning items and obtain a refund are a nightmare. This company does everything possible to avoid refunding you your money.
Disgraceful. Will never purchase anything from this company again.
4 stars for service and prompt delivery…
4 stars for service and prompt delivery of purchase
Unfortunately the dress I ordered didn’t suit so I had to return, the return was dealt with very quickly and money returned
I would definitely by from Olivia May again
A good on-line experience
A good on-line experience, efficient, timely and I'm very pleased with my purchase. Thank you.
Although Olivia May Ltd is a super…
Although Olivia May Ltd is a super store, they send out orders with DPD. Every order I have made has taken 3 attempts to deliver even though I have been in. Flustrating!!! Another option on checkout would be preferable.
Good for shopping from Japan
I was glad to find the item I specifically was searching for on Olivia May. The shipping was quick. The wrapping of the item was very nice.
My only complaint is that I had to pay customs duty before I could receive the item. I would prefer Olivia May to include the option to make this payment before the item is shipped. (This is what M&S, Next Direct do.) If this had been possible, this would have been a perfect shopping experience. Thank you.
Wonderful Company!
I have been buying from this Company for the last 2 years. I am a Rundholz fan. & they always have the best selections. My last purchase was here in California in less than a week. Thank you!
SCAM SITE
SCAM SITE - not the same products as advertised, steals other brands images, you will not receive what you purchase.

Resposta da Olivia May Ltd
Utter scam
Utter scam. Will do anything and everything to not issue a refund. I had shipped and paid for the return of goods all the back to China, Sent on the tracking details and return confirmation (that basically cost more than the garment itself), waited MONTHS, chasing and following up. Only to then be told by "customer services" it was held up at customs and returned to me. Needless to say I never received a notification of said customs issue and needless to add that the "returned package" never arrived back. Lesson learnt.

Resposta da Olivia May Ltd
NYXELLA - SOLID HOLLOW-OUT MIDI DRESS
Got the Nyxella midi black dress. The dress is okay, not giving me the wow vibe as I was expecting and also wish there was XS size. I got 8-10 and looks and feels quite big for that size. Smaller would fit better if there was one. So I think it’s not true to size. Also the delivery was quite long

Resposta da Olivia May Ltd
Awful company
Awful company. Ordered a dress it took 3 weeks to arrive paid £45 . Arrived after my event. Horrendous quality Wanted to return had to pay to return to China. I sent it over a month ago and I'm still waiting for my money back. Do not use this company its awful

Resposta da Olivia May Ltd
Billig Ware aus China
Billig Ware aus China. Versteckt! Dauert eine Ewigkeit bis das Produkt kommt. Vor 8 Tagen bestellt immer noch in China.
Nie wieder. Bestellen Sie nicht dort.

Resposta da Olivia May Ltd
Very easy website and orders come…
Very easy website and orders come through quickly pleasure to deal with
Always a pleasure doing business with…
Always a pleasure doing business with Olivia May.
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