I have contacted Emily previously with an issue from my previous insurer regarding NCB. Emily sorted without issue. I have today received a “generic” letter in the post claiming I need to provide my p... Ver mais
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Veja o que dizem as avaliações
Anais explained all i needed to understand about my new platinum car insurance cover, and the breakdown cover i was offered. Excellent chat, can’t fault anything!! I can now rest knowing i am safely c... Ver mais
Disgusting company. I needed insurance for my son and put in all the details required for the policy. Paid over £548 in deposit and then they say it takes 24 hours before cover. 24 hours later, th... Ver mais
One Click Insurance is good so long as you don't want to speak to a human. Older customers will struggle with the online interface, although the online chat is slow but quite good. For those who... Ver mais
Detalhes da empresa
Escrito pela empresa
At One Click, we strive to get back to basics and offer insurance that’s as simple as it is affordable. We know that you’ve got better things to be doing than endlessly scrolling in search of a good deal, so leave the hard work to us and we’ll compare quotes from our trusted panel of providers to find a policy that’s right for you.
Informações de contato
One Click, DN4 5JQ, Doncaster, Reino Unido
- oneclickdirect.co.uk
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This must be the worst insurance…
This must be the worst insurance company I've ever used. They are charging a £42 fee as disputing the NCD I put on when getting the quote.
Never use them again.
I just took out a poilcy with them and…
I just took out a poilcy with them and the sent me all the relent information by txt and email which is fantastic I not like other insurance provides I would recommend 100 percent to anyone they are fantastic
JT3 advisor made the process quick…
JT3 advisor made the process quick whilst querying a renewal process and explained everything perfectly and gave me peace of mind thanks again
awful awful awful awful AWFUL 😣
awful awful awful awful AWFUL 😣
Good to deal with professional staff
Good to deal with professional staff, easy to deal with, quick service, no problem at all! Thanks
All sorted very quickly by TJ2
Would have left 5 stars but the online…
Would have left 5 stars but the online access didn't work, asking me to register my account when I had already done so. Wouldn't allow me to log in after, only option was to register but obviously would throw an error as I was already registered. Elizabeth 's help to resolve the issue through online chat was great.
Very pleased
I’m not the most confident person using Live Chat etc., but ANAIS (AS3) made it very simple. I appreciated the patience shown for my slow typing skills too!! This is our second year with ONE CLICK, I’m very impressed with their renewal price and process….also their breakdown cover, as far as we are concerned, is second to none.
TJ2 was extremely helpful and patient
TJ2 was extremely helpful and patient! Thank you!
Very happy with quick renewal
Very happy with quick renewal. With help from AS3 it was done in under 3 mins!!. Totally recommend.
Car insurance
I made an enquiry about my car insurance, it was dealt with quite quickly, understood well and changes were made. The guy was very helpful, polite and my experience deserved 5*.
Impossible to cancel renewal notice
I spoke today with one Click insurance…
I spoke today with one Click insurance and the only issue I have I would prefer to speak on the phone rather than messaging with the person I messaged with managed to sort out everything I needed and was prompt and accurate with everything I needed this was SM5 thank you
Was able to resolve and pay outstanding…
Was able to resolve and pay outstanding balance through the chat service. All went well.
Unfortunately it took me over an hour…
Unfortunately it took me over an hour to figure out how to renew my insurance after getting a better renewal price. The app didn’t work and the chat line was extremely slow. You need a proper call centre. I know it’s expensive but you need a find a way to make it work.
SM5 Sasha H was extremely helpful and…
SM5 Sasha H was extremely helpful and kind during this difficult time for me. Thank you.
Very helpful can’t complain 👍
Very helpful can’t complain 👍
One Click car insurance online chat
Bit of a long wait to get connected. But Jenny L (JL9) was very patient explaining.
Renewal
I spoke to Anaïs H AS3 to discuss alternative quotes which where £50 cheaper on the same basis.
Anais came back with a quote to match them and I have confirmed I will renew with one click.
She was very patient and sometimes speaking to a person would speed up the process.
One Click listern
Very easy and all my questions and concerns were answered. JP3 was very efficient and on the ball. It was very reassuring as being a senior lady I find navigating the internet a channel so chatting a acceptable quote was arrived at.
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