One Direct Insurance  Avaliações 

Joe B was very helpful and provided me with several quotes for my policy

Shanice helped me very quickly amend some details on my policy. Very helpful and easy to use the online chat service

Easy policy set up online.. just chatted to chanice online and was very understanding and helpful and took care of my needs. thank you 😊👍

Shanice was very professional and efficient at dealing with my enquiry which was resolved very satisfactorily! A+ 👌

Just had a chat with Joe who helped me not make a massive mistake over no claims bonus ! Thank you Joe fast and helpful on what could have been costly
Go compare is an excellent site though with clear instructions and smooth easily followed process …definitely recommend them

After chatting with Joe b I got sa full explanation so my enquiry was sorted out really quickly

Joe made it easy to make a change. Thanks!

A very competitive and quick procedure to change from my existing provider. The cover for what I need and what is included seems very good. The Live Chat with 'Joe' was also quick and they answered my questions quickly and fully. I hope that any future contact remains as productive as this - hopefully I won't need to make a claim! Thank you :)

Shanice answered my question quickly and clearly

Perfect, quick response from Joe B to my online query regarding my direct debit.

Great customer service ☺️

Made an error on my policy. Joe was very quick to resolve it and helpful. I accessed the live chat easily and within 3 minutes of explaining my issue it was resolved and I could go about my day. Great customer service, I'll be back to set up a new policy in the coming months.

Shanice was very helpful in sorting out my request promptly. I find the One Direct Live chat service very good.

Joe helped me with all my questions & reassured me that my policy would be sorted within 30minutes.
Thanks Joe 😊

Spoke with Joe about my NCB he explained what I needed to do before he could change it for me. He also talked through other products for my insurance with me to make sure I was getting the cover I needed from my new policy. Replies were quick and I feel fully informed.

Shanice was prompt, polite and helped with my query very quickly.

Really good experience with Joe via chat to update my policy details! Thank you 😊

Shanice was really efficient in dealing with my query and answering all additional questions I had. Thank you

Shanice B 🫶
Excellent customer service explained everything and even helped again when the connection thank you 😊

Chatted with Joe as I needed to change payment date, dealt with my query very quickly and efficiently, friendly to boot, all round a very positive experience

The representative was very professional and helped me through the whole process. Very quick with her answers. Shanice is a credit to the company