One Empire Avaliações 

453
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Absolutely in love with my One Empire set! The design is absolutely stunning, with such beautiful attention to detail, and the quality is incredible. You can really tell how much care goes into each... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely obsessed with my new lingerie set! 😍 The quality is amazing, the fit is so flattering, and the attention to detail is beautiful. You can really tell how much care goes into their pieces! T... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve had such a great experience with One Sleep Empire! The clothes are super comfortable, great quality and fit really well. The team have also been so lovely and easy to work with throughout the who... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Cheap stock on a site that looks like Australian stock was it’s directly imported from overseas. Don’t expect a refund or a credit. They flat out refuse a refund despite their sizing being completely... Ver mais

Detalhes da empresa

  1. Loja de lingerie
  2. também em
  3. Loja de moda feminina
  4. Loja especializada em roupas íntimas

Escrito pela empresa

We craft feminine lingerie accessories that awaken the Siren within — alluring pieces designed to unlock your divine feminine potential. Each set is a whisper of seduction, inviting you to surrender to your deepest desires and slip into a cinematic dreamscape of romantic possibility. Our designs don’t just adorn the body — they beckon, they promise. With every curve embraced and clasp fastened, we harness the power of sensuality, offering women the chance to own their allure and sell the feminine mystique with effortless grace.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

453 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 53% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(453)

67 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

amazing quality

Set is amazing quality, and came so quickly. Absolutely adore it and can’t wait to purchase more pieces

16 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Cannot fault the customer service!

Cannot fault the customer service here! Bridgette reached out to me about a problem without me having to chase it up and replies to emails were within the same day. I've bought multiple pieces on a few occasions now and they are great quality and true to size!

5 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Customer Service

I ordered the 4 set bundle and unfortunately one of the sets ran a considerable amount smaller then the other sets ordered. Bridget was amazing and patient with me, organised a return and assisted with everything in a prompt and professional manner. Nothing was too difficult. Thanks Bridget!!!

12 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing quality, super fast shipping

The fit is like a dream – it feels like it was tailor-made just for me. The quality and details are so amazing. I can already tell these pieces are going to be my staples for a long time. Also my order arrived so fast. Absolutely obsessed with One Empire.

27 de março de 2024
Avaliado com 4 de um total de 5 estrelas

Nice items!

The items are good and look very nice! Little bid difficult when you have a bit more booty and the sets are all one size. None the less good!

27 de março de 2024
Avaliado com 1 de um total de 5 estrelas

Poor Sizing and Abysmal Customer Service

As a consumer who values transparency and fair treatment, it's disheartening to recount my experience with One Empire Sleep. My initial excitement upon receiving my order quickly turned into frustration and disappointment. Despite diligently consulting their size chart, the clothing I received was egregiously undersized.

Upon reaching out to their customer service, I was met with a dismissive response that offered store credit or exchanges as the only remedy. This would have been acceptable had I not been at the top end of their size range already. Their suggestion to use their made-to-order option, which comes with a significant price hike, felt like a thinly veiled attempt to exploit my predicament for further profit.

Despite my insistence that neither option was suitable for me, they adamantly stuck to their policy, disregarding my rights as a consumer outlined by both the ALC and ACCC. Seeking legal counsel confirmed that my case was indeed aligned with my ACCC rights to a refund, yet One Sleep Empire remained obstinate in their stance.

Adding insult to injury, the quality of their garments did not justify the exorbitant prices or the hassle of dealing with their inadequate customer service. One item, purportedly designed for a D cup, couldn't even accommodate my friend who is a B cup.

In summary, One Empire Sleep not only fails to deliver on their promises of accurate sizing but also demonstrates a blatant disregard for consumer rights and satisfaction. I would strongly advise against patronizing this brand, as their deceptive practices and poor customer service overshadow any potential appeal their products may have.

9 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ahhh finally found a lingerie set that…

Ahhh finally found a lingerie set that is true to size and fits like a glove in all places !!! I’m a D/E cup and a medium fits perfectly, i’ve never had a lingerie body suit fit and my cup size . In love !! Excited to purchase more😍

17 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

10/10 experience

These are the most luxurious, affordable lingerie! The pieces, their prices, the website ease of use and the customer service were exceptional. Will 100% be recommending One Empire to everyone I know.

28 de janeiro de 2024
Avaliado com 4 de um total de 5 estrelas

Great quality, beautiful set!

Great quality beautiful set!! The embroidery and straps are high quality and the straps are all adjustable which is great to fit whatever body shape. True to size with wiggle room, exactly what was pictured and felt great on. Easy customer experience. Only annoyance was the shipping time (3+ weeks and I’m in NZ) but that’s on Aus Post as my order was packed and dispatched within a day so that’s just an Aus Post issue.

25 de janeiro de 2024

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