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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have been using the paw trimmers as well as dog clippers for over two years. The products are very easy to handle. Most importantly, we never experienced any cuts - which frequently happened befor... Ver mais

Avaliado com 5 de um total de 5 estrelas

Cassie is top notch customer service! Fast response to my email concerns and generously took care of me!! She really understood my situation:-) I started using the Oneisall brand during 2020 to teach... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had an issue with a purchase and Sue with ONEISALL got right on it and within 5 days I had my issue fixed!! So very happy with this company!! They have top of the line Representatives and I HIGHLY... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had the litter box for a few months & it malfunctioned. Contacted the company & explained what was going on. They gave me instructions of what to do to get the litter box back to working but it fa... Ver mais

Detalhes da empresa

  1. Loja de suprimentos para animais de estimação

Escrito pela empresa

Established in 2018 by pet lover Terry, ONEISALL INC is dedicated to enhancing the bond between people and their furry friends. We tackle challenges head-on, never backing down. By harnessing cutting-edge technology, we revolutionize pet care with smart essentials like grooming kits, automatic feeders, and water fountains. Today, ONEISALL stands as a top-tier international pet brand, setting the standard for excellence in pet care.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

504 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(504)

349 avaliações nos últimos 12 meses

Escreva uma avaliação
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Avaliado com 5 de um total de 5 estrelas

I'm sorry for the delay

I'm sorry for the delay, but the experience with customer service has been totally satisfying. Sue immediately took charge of giving me a solution and I am delighted with the speed as well as the one chosen to repair the machine.

11 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great company!!

I had an issue with a purchase and Sue with ONEISALL got right on it and within 5 days I had my issue fixed!! So very happy with this company!! They have top of the line Representatives and I HIGHLY recommend purchasing from this GREAT company!!! Problem solved and my little dog is so happy with her wireless pet fountain!!!
I give definitely a five-star rating!!

22 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great product, incredible customer service!

I have been using the paw trimmers as well as dog clippers for over two years. The products are very easy to handle. Most importantly, we never experienced any cuts - which frequently happened before, when we took our dog to groomers and paid insane amounts of money for a trim!
Recently our paw trimmer stopped functioning properly and I contacted the customer service. They responded very fast and sent me a replacement immediately. This might just be the best customer service I've ever experienced for any kind of product!
Now I'm looking forward to try out some of their other products. Thank you Oneisall Team!

27 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Customer service was awesome.

Had the litter box for a few months & it malfunctioned.
Contacted the company & explained what was going on.
They gave me instructions of what to do to get the litter box back to working but it failed.
They sent me a new litter box in place of the old one that failed.
This company has great customer service & wants to insure that their customers purchase a quality product & they go out their way to make that happen.

19 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Damaged delivery replaced, no questions asked

We’ve accepted a damaged delivery by accident, only realising later that the cat water fountain had a dent on it.

When oneisall asked about it experience, I mentioned it, not expecting a replacement.

However, to my surprise, Cassie immediately dispatched a new unit.

Amazing service, Cassie, thank you!!

11 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service

I ordered the incorrect replacement blades and needed to return or exchange them for the correct ones. Andrea with Oneisall customer service was so easy to work with, and helped me get the correct blades shipped. It's refreshing to receive such excellent customer service.

23 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I wasn't thrilled with the Oneisall 10L…

I wasn't thrilled with the Oneisall 10L pet fountain at first, but what really stood out was the company's commitment to customer satisfaction. They went out of their way to make things right, and I couldn't be more impressed with the customer service I received. Cassie was especially helpful, responsive, and genuinely cared about resolving my concerns. Great customer service like this is hard to find, and it completely changed my overall impression of the company. Thank you, Cassie, for going above and beyond!

26 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Customer Service - Issue with Filters for Water Fountain

I had an issue with missing filters with a wireless water foundation and contacted Oneisall. They (Olivia) were incredibly responsive and helpful. Given that the filters are a critical part of the water foundation, it is reassuring knowing that Oneisall has such helpful customer service.

16 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My dogs love this dog hair vacuum…

My dogs love this dog hair vacuum product, it has been such a help on controlling their shedding. During me using it, on 6/25/26, the hose ripped. I contacted Customer Service via email expecting to wait to hear back from them. To my pleasant surprise, I received a response in less than 24 hours. Andrea advised me that my hose would be replaced under warranty, no questions asked, just that I send a picture of the connector so that they send out the correct replacement. I just received an email that my replacement hose is on its way. Thank you Oneisall for your excellent product and your wonderful customer service.

24 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Cassie is top notch customer service!!

Cassie is top notch customer service! Fast response to my email concerns and generously took care of me!! She really understood my situation:-) I started using the Oneisall brand during 2020 to teach myself how to groom my goldendoodle. Great product, nice packaging, instructions/videos and excellent prices compared to others. My next purchase will be the upgraded clipper/vacuum set up, can’t wait to expand my collection. Thank you!!

23 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The power module on the fountain was…

The power module on the fountain was short cycling so I made a video showing the problem. I sent it in an email to customer service at Oneisall and received a reply from Andrea. She was able to see that there was indeed a problem and quickly responded that they were going to send a replacement power module. Andrea Was very quick and easy to work with. She was professional and very knowledgeable about the process. I really appreciate her willingness to help me.

22 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Super Abwicklung

Super Abwicklung, wollte für meinen Tierhaarschneider eine Ersatzklinge haben. Da es die nicht gab, hat man mir Rabatt auf ein neues Gerät angeboten.

24 de junho de 2026
Avaliação não solicitada

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