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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have been using the paw trimmers as well as dog clippers for over two years. The products are very easy to handle. Most importantly, we never experienced any cuts - which frequently happened befor... Ver mais

Avaliado com 5 de um total de 5 estrelas

Cassie is top notch customer service! Fast response to my email concerns and generously took care of me!! She really understood my situation:-) I started using the Oneisall brand during 2020 to teach... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had an issue with a purchase and Sue with ONEISALL got right on it and within 5 days I had my issue fixed!! So very happy with this company!! They have top of the line Representatives and I HIGHLY... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had the litter box for a few months & it malfunctioned. Contacted the company & explained what was going on. They gave me instructions of what to do to get the litter box back to working but it fa... Ver mais

Detalhes da empresa

  1. Loja de suprimentos para animais de estimação

Escrito pela empresa

Established in 2018 by pet lover Terry, ONEISALL INC is dedicated to enhancing the bond between people and their furry friends. We tackle challenges head-on, never backing down. By harnessing cutting-edge technology, we revolutionize pet care with smart essentials like grooming kits, automatic feeders, and water fountains. Today, ONEISALL stands as a top-tier international pet brand, setting the standard for excellence in pet care.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

504 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(504)

349 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Electric litter box stopped working

Andrea was wonderful addressing my issue. My brand new (less than a month old) electric litterbox stopped working. She reached back out to me very quickly and sent me a replacement litterbox. Outstanding service!

1 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This company is AMAZING by all counts

This company is AMAZING by all counts! Every time I have had an issue, they have taken care of it without any hesitation. They stand behind their product. Product works great. I will continue to use them due to the customer service. Andrea was prompt in her reply and took care of the issue without any hesitation.

31 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Hear, Hear! For Oneisall customer service!

This is an endorsement of the response(s) I got when I was having issues with my cat water fountain prrchased from Oneisall. I had lost my instruction booklet, which led me to basically undercharging. As well as other questions I had. I was treated with patience and given the information I needed. More than once. I like having their support and highly recommend their products. Thank you again, Oneisall!

29 de maio de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

I purchased the Oneisall Ease S1…

I purchased the Oneisall Ease S1 Self-Cleaning Litter Box. I had some issues, so I contacted Oneisall support and spoke with Andrea. She was very informative and she cared about us and our problems. I am amazed that there are still honorable companies with good customer service! I thought that was the thing of the past! This is a good and honorable company and Andrea brought great credibility to this company! If you have a cat, this is the company you want to deal with.

30 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I emailed customer service and Olivia…

I emailed customer service and Olivia was very helpful in getting me a replacement pump for my cat fountain. It had stopped working and they replaced it per their warranty. I appreciate the attention to the issue and the quick response.

28 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Eliza in customer service is terrific!

My experience with Eliza was excellent. She listened to all my concerns and did everything to work with me to find a solution that would work. She was very thoughtful, compassionate, knowledgeable, and excellent at customer service. After searching a few months online for an automatic cat litter box, I chose Oneisall. I love that it is easy to put together, cleaning is easy as well and it looks great. I would highly recommend Oneisall for your pet needs. I look forward to purchasing from Oneisall again for my 13 rescues. Thank you so very much Eliza.

20 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had an issue with my LM2 clipper

I had an issue with my LM2 clipper, and the customer support team was incredibly helpful and responsive. Even though I am located in Venezuela, they guided me through the troubleshooting process and provided a fast solution for a replacement. I highly recommend them for their amazing post-sale support!

Special thanks to Andrea for the wonderful assistance!

25 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very satisfied

I purchased 2 air purifiers and so far I am very happy with them. And I am getting ready to purchase 2 more. My sister in law saw mine while she was here on vacation from Montana. She ordered 4 of them to be sent to her house. Andrea provided EXCELLENT CUSTOMER SERVICE.

26 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer service and smooth support experience

The litter box unfortunately was not the right fit for my cat and home environment because the odor was stronger than expected for me personally. However, I was genuinely impressed by the customer service from Oneisall.

Andrea from the support team was very kind, patient, and professional throughout the entire process. Responses were quick, communication was clear, and they handled my concerns with understanding and care. The refund process was smooth and stress-free, which I truly appreciated.

Even though this specific product did not work out for my situation, the overall customer support experience was excellent, and I would still consider trying other Oneisall products in the future.

26 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I'm loving these products and the service!

Customer service is above and beyond. Responses are prompt! I first ordered the waterer and received it on time. It works great! So, great, in fact, that I ordered the automatic wifi dry food dispenser and was so happy with it that I am now awaiting the arrival of the air purifier. The company, the service, and the products are top notch! I'm a VERY happy customer. They've made my life a lot easier, truly!

25 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

SUPER FAST SHIPPING

SUPER FAST SHIPPING, I HAD A MINOR ISSUE THAT WAS RESOLVED ALMOST IMMEDIATELY. CUSTOMER SERVICE WAS OUTSTANDING!!!..WILL BE MAKING THIS MY STORE FOR ANY PET NEEDS.

22 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

10/10 product and customer service

Olivia was spectacular with understanding my issue and resolving it in a timely manner. My automatic cat feeder had started to malfunction after nearly 2 years of use, but their warranty policy allowed them to ship me a new one for my kitties to enjoy. The product worked beautifully and dutifully, it dispensed kibble 6 times a a day for almost two years before the rubber mechanism inside started to get soft. Which could be due to the kibble I use over time, it does have a slight oily texture to it. Highly recommend the product!

20 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

They were amazing

They were amazing. They helped me out when my litter box stopped working. Especially Andrea was very helpful. I would totally continue shopping with them.

21 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I called oneisall spoke with the nicest…

I called oneisall spoke with the nicest customer service representative. Her name is Eliza. Gave me all the information that I needed and quickly shipped out the part that I had requested. Highly recommend this company and their products

18 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Olivia was terrific

Olivia was terrific. I was missing a small component from my delivery. She kept me informed with updates and made sure the situation was rectified. The Oneisall cordless dog clipper is the best one we have ever owned.

21 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I contacted customer service because I could not find directions on changing the blade in my razor.

I contacted customer service because I could not fine directions to replace the blade I had removed for cleaning on my razor.
Andrea, the customer service representative answered my query quickly and after a few questions determined the I should not have removed the blade. She kindly replaced the razor even though it was my error.
This kind of customer service is truly appreciated.

20 de maio de 2026
Avaliação não solicitada

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