OnePoll Avaliações 

1.164
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Fantastic Survey site have been a member since for as long as I can remember. Short surveys lasting 3 to 4 mins sometimes less. I normally cash out about every 5 weeks sometimes may be longer but not... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I have really loved doing surveys on OnePoll and was so excited to finally reach the payout threshold. Unfortunately, my account was blocked right when I was about to reach threshold and cash out my m... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

With so many survey sites ripping people off and scamming them out of time and money, it’s refreshing to find a site that values its survey takers. Onepoll are trustworthy, they pay fairly for your ti... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've been a member of OnePoll for many years, easy little surveys, quick to do and payout regularly. I had a problem recently and Rachel in member support, could not have been more helpful and supp... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Analista de Mercado

Escrito pela empresa

OnePoll is an international market research agency. We do the research that powers news headlines for media outlets, helps global brands create impact and gives a wide range of organisations the intelligence they need to develop and grow. What we do matters and our panel community is at the heart of it all! Being a panel member is simple, complete a survey, earn points and use your views to inspire change. Joining couldn't be easier, just sign-up at https://onepoll.com using our quick and simple process and you could start earning today. To make things even easier, why not download the OnePoll app from the Apple Appstore or Google Play.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 89% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(1.164)

173 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I got in touch with customer service…

I got in touch with customer service today and within half an hour they had replied and I was able to sort out my problem. They were very helpful, polite and friendly it was lovely dealing with them. As for their surveys they are numerous and great topics which allows you to reach your reward balance quickly.

21 de maio de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. We value our members time so if they have an issue it is very important to us that we respond and help as quickly as possible

Avaliado com 5 de um total de 5 estrelas

This Is One Of The Best Paid Survey Sites !

This is one of the best paid survey sites. Regular invites sent . Lots of points to be had. Can cash out £20 for 2,000 points PayPal or BACS . Extra good customer service. Fast responce to queries .Rachel is fantastic at deling with any problums .Give this site a try. You will be glad you did.

19 de maio de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. Really pleased that you like what we are doing. Thank you for your help with our research

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service, very responsive and friendly. The surveys are interesting, on a variety of topics and are enjoyable to complete.

18 de maio de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. Thank you for your help with our research

Avaliado com 1 de um total de 5 estrelas

Very poor incentives

I don't understand all these positive reviews.I joined recently and all the surveys are of the 25p category.
It is quite a low pay out threshold of £10 but you would have to do 40 surveys to get there! Hardly worth it to my mind.

There are much much better survey companies about.

Update

Yes it is £20 and that makes it even worse of course.This is the correct review.And 25p is NOT the industry norm at all.Ridiculous of you to say that.Your incentives are very poor no matter how many you send out.

18 de maio de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. Our payment per survey is in line with industry norms and we offer lots of surveys a day/week/month in addition. The redemption threshold is actually £20 not £10 so I wonder if you are writing a review of the correct company. There are indeed other survey companies out there and you have negatively reviewed a number of them.

Avaliado com 5 de um total de 5 estrelas

Great survey site

This is one of, if not the only genuine survey sites around. Nice, fast and easy surveys which very rarely screen you out. Even when this happens it’s after the first couple of questions. Always fast and polite responses when any problems are experienced. Highly recommended.

14 de maio de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. Great to have you on our panel and thanks for your help with our research

Avaliado com 5 de um total de 5 estrelas

Great survey site.

I have been doing OnePoll surveys since January and have reached 2000 points 3 times. The surveys have been easy and varied and enjoyable to do. There have been no problems with my payouts also great communication.

2 de maio de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. Really glad you like what we do. Thank you for your help with our research

Avaliado com 5 de um total de 5 estrelas

I like this company very much as they…

I like this company very much as they want to know my opinions on lots of different topics, they are also very helpful if you have a question for them.

1 de maio de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. We appreciate your help with our research

Avaliado com 5 de um total de 5 estrelas

Great site

Great site, regular short surveys yet the amount builds up quickly. Prompt payments too.

1 de maio de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. Thank you for your help with our research

Avaliado com 1 de um total de 5 estrelas

Gutted to be a victim of this sophisticated scam!

I spent 2 hours each day,
14 hours per week,
~490 hours over 8 months,
answering their surveys, and accumulating 2000 points.

When I requested for reward redemption, they blocked my account!
Apparently their system detected straight lining / free text responses, and I have to explain why!

I am gutted, wish I had not fallen for this scam.

30 de abril de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. There is no scam here, its just simply that we have very high quality standards that we maintain for our data to ensure it is of the highest quality. Where using a sophisticated series of checks we identify completion that falls below these high standards we put the account on hold pending verification. You will have been offered the chance to verify your account by providing PhotoID, many genuine members have done this and been reinstated. It is your choice whether you wish to do this or not

Avaliado com 5 de um total de 5 estrelas

I recently hit a technical glitch…

I recently hit a technical glitch (entirely down to me) and ended up locking myself out of the site . One email, problem solved and access enabled .

As always, the customer service team rocks !

27 de abril de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your reply. Top quality Customer Service is very important to us and its great we could provide that here

Avaliado com 5 de um total de 5 estrelas

Best survey company

Even for my age there are plenty of surveys so the £20 pay out doesn't take too long to reach. I enjoy answering most of them as they are usually well compiled & have had no problem with Onepoll.

28 de abril de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. Thank you for your help with our research

Avaliado com 2 de um total de 5 estrelas

Ripoff?

Grrrr.
I spent ages trying to get the required 2000 points only to have the reward Claim rejected
Evidently they are scum
Avoid until they get things in order'
1 verify user's id first
2 verify user's bank details
3. Then let them start doing surveys so they don't receive emails bluntly stating*reward rejected*

24 de abril de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. Your account was put on hold because we found inconsistencies in the information provided. You have been offered the opportunity to provide ID to verify your information but as is your right you have chosen not to do so. As such the account will remain on hold. Not a rip off just quality control to protect the quality of our data

Avaliado com 1 de um total de 5 estrelas

Yet another corrupt lying company

Yet another corrupt lying company. Havent done a survey in a long time due to how rigged, bad and 98% never pay when you get right to the end. Basically making you work for free. Which is a crime. So tryed one on qmee. By the way avoid them like the plague too. Used to be good now just theives. Finish the survey and redirects me to set up an account with these asking for personal details and set up an account complete it 100% and took my time answered honestly and what a surprise an error after completion so they dont have to pay. Then check their site out and its 100% a scam, You didnt want to pay me for that one on qmee as you rigged it to not pay out and then try to force me to join your garbage site. YOUR AS DISHONEST AS THEY COME. I HOPE YOU GET SHUT DOWN! AVOID!!!

23 de abril de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review although I think it is worth pointing out we are OnePoll and not Qmee. I am not sure why you are abusing OnePoll, when your issue seems to be with Qmee. We are genuine and not a scam so please contact qmee direct.

Avaliado com 5 de um total de 5 estrelas

A good site

A good site. I like OnePoll. You get a good variety of topics for the surveys. Different lengths of survey. Payments are made quickly. The odd query I have had is dealt with quickly and efficiently by Rachel. All good!

21 de abril de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. It is very gratifying that our members are happy with what we do. We will always keep trying to improve however

Avaliado com 4 de um total de 5 estrelas

Great site for earning a bit of extra…

Great site for earning a bit of extra money, Rachel Knight super helpful and responded quickly to any queries I had.
Would recommend

20 de abril de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. Thanks for all your help with our research

Avaliado com 5 de um total de 5 estrelas

Great site and customer service

I love this site. Quick and easy surveys which mount up very quickly and any issues are dealt with quickly by customer services. Would definitely recommend.

19 de abril de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. Thank you for your recommendation, we appreciate it

Avaliado com 4 de um total de 5 estrelas

Avoid at all costs!!!

01/05/2026: FINAL UPDATE: Resolved and settled:
I am pleased to confirm this matter is now fully resolved. OnePoll re-credited my account, I requested the withdrawal again, and the funds have now arrived in my PayPal. While it took a bit of time to get here, I consider the matter closed.

My advice to OnePoll: As soon as a user reaches the 2000-point threshold and requests a transfer, you should send an immediate confirmation email showing the destination details. This would allow users to spot a typo instantly rather than waiting weeks to find out something went wrong.

Advice to other users: Be extremely careful when typing your details at the 2000-point mark. Double and triple-check everything before you click submit!

I appreciate the team getting this sorted in the end. Mistakes happen, and I'm happy with the final outcome.

20/04/2026: Avoid this company at all costs. They are unhelpful and refuse to take responsibility for ensuring members are actually paid.

I earned £20, but the payment was sent to an incorrect email address (missing three digits from my ID). Because OnePoll's policy forces you to wait 30 days before you can even ask about a missing payment, I was kept in the dark and had no way of knowing a mistake had occurred until it was too late. The do not send proper confirmation of when money is sent where a person could check this or not.

I had to fight just to get a Transaction ID. Once I had it, I contacted PayPal directly. I did this, last night the first guy said it didn't, today PayPal has officially confirmed that no money reached my account. They also confirmed that because the email OnePoll used is not mine, I have no legal standing to track it—only the sender (OnePoll) can do that.

Rachel from customer service told me to contact paypal and was not helpful and kept blaming me, she knew and knows full well this would happen.

Despite this, OnePoll is refusing to re-issue my money, claiming it’s 'not their problem.' They are blaming a user for a typo that their own system failed to verify against my registered profile. They have my work, and they are now either pocketing the returned funds or not taking responsibility for sending it to the wrong person, this is poor security protocol and possibly breaching numerous laws. Their attitude is disgusting. I am reporting this as a data breach to the ICO and a breach of conduct to the MRS.

20 de abril de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. This does sound like an unfortunate situation which is still being investigated by our member services team. You claimed on 16th March and we paid the account shown on the reclaim on the 19th 3 days later. The problem appears to be that an "incorrect" Paypal account was entered in the account to be redeemed to box. The system automatically pays the PayPal address shown on the redemption form. Apparently the redemption address shown is not one you use. When situations like this occur we have to wait 30 days for Paypal to reject the claim and it returns to us. This has not happened and the Transaction ID seems to confirm it was paid. The receipt was sent automatically to the email address linked to the account. The system allows a member to nominate a different PayPal account to receive the redemption. This whole issue is still under investigation and we hope to resolve it shortly.

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