OnePoll Avaliações 

1.164
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Fantastic Survey site have been a member since for as long as I can remember. Short surveys lasting 3 to 4 mins sometimes less. I normally cash out about every 5 weeks sometimes may be longer but not... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I have really loved doing surveys on OnePoll and was so excited to finally reach the payout threshold. Unfortunately, my account was blocked right when I was about to reach threshold and cash out my m... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

With so many survey sites ripping people off and scamming them out of time and money, it’s refreshing to find a site that values its survey takers. Onepoll are trustworthy, they pay fairly for your ti... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've been a member of OnePoll for many years, easy little surveys, quick to do and payout regularly. I had a problem recently and Rachel in member support, could not have been more helpful and supp... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Analista de Mercado

Escrito pela empresa

OnePoll is an international market research agency. We do the research that powers news headlines for media outlets, helps global brands create impact and gives a wide range of organisations the intelligence they need to develop and grow. What we do matters and our panel community is at the heart of it all! Being a panel member is simple, complete a survey, earn points and use your views to inspire change. Joining couldn't be easier, just sign-up at https://onepoll.com using our quick and simple process and you could start earning today. To make things even easier, why not download the OnePoll app from the Apple Appstore or Google Play.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 89% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(1.164)

173 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very speedy response

Very speedy response - both queries resolved! Thank you Rachel.

6 de agosto de 2026
Avaliação não solicitada
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Resposta da OnePoll

Thank you for your review. Top class customer service is very important to us and its is good to hear that we have provided this

Avaliado com 1 de um total de 5 estrelas

Very disappointed with OnePoll

Very disappointed with OnePoll. My account was terminated after verification, but I was not given a clear explanation. I lost access to my earnings without a fair chance to resolve the issue. Poor communication and lack of
transparency.

This decision is extremely disappointing and shows a complete lack of transparency and fairness. You have terminated my account based on a vague accusation without providing any clear evidence or specific details about what information supposedly did not match.
I completed the verification process and cooperated fully, yet instead of resolving the issue, you chose to remove my access and avoid giving a proper explanation. This feels unfair and like a poor way to treat members who have spent time completing surveys.

3 de agosto de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. It was clearly explained to you that the verification information provided did not match the profile information you originally completed when you joined. This is why the account was terminated.

Avaliado com 1 de um total de 5 estrelas

Their survey didn’t give me worth…

Their survey didn’t give me worth point.. fraud company

31 de julho de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. Unfortunately we do not understand what your complaint is. It is possible that you were blocked because you are based in Bangladesh which is unacceptable for a UK panel and clearly a fraudulent activity.

Avaliado com 5 de um total de 5 estrelas

I had difficulty in claiming my reward…

I had difficulty in claiming my reward and emailed One Poll.
I had a positive response within 24 hours from Rachel

30 de julho de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. Really glad we could respond so quickly and effectively.

Avaliado com 4 de um total de 5 estrelas

This is a really nice site

This is a really nice site. They offer short surveys that can be completed in breaks from work or whilst waiting for the kettle to boil.

The site works well, and if you are not the right target audience, you are usually screened out in the first few questions.

Cashouts seem to work smoothly as well.

My only two downsides to the site which stop me from giving them 5 stars. Firstly, the one time I tried contacting them by e-mail, I never got a response. Thankfully this wasn't a major issue as I never really need to contact them as the site works well.

Secondly, the pay rate for the site probably works out for me at around £6/hour. Whilst this is higher than many sites, and I know it is in line with all laws, it would be nice for them to pay the equivalent of the minimum wage.

Overall though, it is a nice site.

24 de julho de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your considered review. Firstly apologies for you not getting a reply our customer service at members@onepoll.com is normally very efficient at responding. In terms of the pay rates per survey we constantly review them and will be looking at different options for members to earn points in future. Thank you for your help with our research

Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant to deal with

Absolutely brilliant to deal with. Quick response and resolved my query effectively. Also really friendly aswell. A pleasure , thank you Rachel

24 de julho de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your lovely review. Great we could respond so effectively and quickly

Avaliado com 5 de um total de 5 estrelas

Help recieved after being deactivated to being reinstated

Just a small problem with our account stopped us accessing OnePoll. Quick message to OnePoll. The speed and understanding from the Agent Rachel Knight had us back up and doing surveys quicker than i can type. Agin Thank you OnePoll for employing Agents that are very quick to answer and very quick to sort any problems.

22 de julho de 2026
Avaliação não solicitada
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Resposta da OnePoll

Thank you for your review. We put great Customer Service top of our list of priorities so its good to hear we have managed to provide it on this occasion.

Avaliado com 5 de um total de 5 estrelas

OnePoll - Great survey panel experience.

I have been using OnePoll for many years and have found them one of the best survey panels to use. Surveys are quick and simple, the rewards are paid on a timely basis. I’ve cashed out so many times earning a few hundred pounds.
Special mention goes to Rachel who always helps out promptly if you get any issues.
Keep up the great work OnePoll!

21 de julho de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. We are so pleased you are happy with what we do. Thanks for all your help with our research

Avaliado com 5 de um total de 5 estrelas

Any issues resolved very quickly

Any issues resolved very quickly and other survey sites don’t even respond. Rachel is brilliant at sorting problems out although it’s very rare to come across one. Lots of quick surveys to do in a few spare minutes and the app is easy to use.

17 de julho de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. Thank you for your help with our research

Avaliado com 1 de um total de 5 estrelas

They wait until you have earn 35 pounds…

They wait until you have earn 35 pounds and then they say they are not paying you as you have not added your middle name ???
I was going to cash 20 pounds and then 40 pounds and did the request and they said they are not paying you as you have not added your middle name!
I did contact them and when they refused to pay me I stopped using them,
It was definitely one poll and I was with them a long time.

1 de julho de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. We do not have a Chris Phillips on our members database. There is no record of anybody of that name contacting our helpdesk either. We do not ask for peoples middle name as a required field. You can redeem our rewards at £20. Not sure how to help you but please contact members@onepoll.com if we can assist

Avaliado com 3 de um total de 5 estrelas

Scam

I’ve reached my 20000 points threshold and I’ve requested my £20 payout but it says that it’s being processed by our team but it doesn’t take 6 hours to process the payment I’ve contact customer service and customer communications and no answer. This is either a scam or they are reviewing in words from government

13 de julho de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. Your payment is being processed. We guarantee to pay within 28 days although we are paying much quicker than that. You should receive your payment within the next week or so. Hopefully when you receive it you will be able to confirm it isn't a scam. Have you now been paid and can confirm that we are genuine and not a scam?

Avaliado com 5 de um total de 5 estrelas

Excellent survey site

I use a few sites for surveys but this is the best for me. Most of the surveys I qualify for and are socially relevant. I enjoy taking them and the reward once you hit the appropriate points is well worth it !

15 de junho de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. Thank you so much for your help with our research

Avaliado com 1 de um total de 5 estrelas

I did polls with them to collect points…

I did polls with them to collect points up to April, as soon I collected 2000 points and requested 20£ my account had been blocked and I received no money. Unfortunately scan it seems. UPDATE I live in UK for last 15 years and all my answers are based on UK experience so yes unfortunately any reason to not to pay seems to be good reason to Onepoll. Avoid at all costs!!!

27 de abril de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. It is not a scam (or scan!!). Your account was blocked because we identified an IP address outside of the UK which for a UK panel is a red flag. Since your country is shown here as Poland this suggests that our quality control procedures work well. We have the highest possible data quality standards and we will do whatever it takes to uphold them

Avaliado com 5 de um total de 5 estrelas

Fantastic customer support

The response to my query (my fault due to dropped connection) was almost immediately and was resolved painlessly and professionally so thank you for your fantastic customer support x

10 de junho de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. Great that we could respond so quickly and so effectively

Avaliado com 5 de um total de 5 estrelas

Amazing customer service !!

2 de junho de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. Really pleased that we were able to provide the high level of quality service our members deserve

Avaliado com 5 de um total de 5 estrelas

Quick response to query and issue solved

There was a slight glitch with the website, which was quickly sorted out. A quick email reply, polite and friendly.

27 de maio de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. Whilst we do our utmost to prevent problems from happening, occasionally they do, but if that happens we always do our utmost to respond as quickly as possible

Avaliado com 5 de um total de 5 estrelas

Always a quick response from customer…

Always a quick response from customer service team, helpful and friendly staff - great place to take interesting surveys too

27 de maio de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. Thank you for your help with our research

Avaliado com 2 de um total de 5 estrelas

ive been with onepoll for a number of…

ive been with onepoll for a number of years and had no issues with them but now ive been blocked twice for no reason ive had to send photo id of myself plus a bank statement i feel its time to more on as it seems like you cant do surveys anymore without being blocked for no reason

21 de maio de 2026
Avaliação não solicitada
logotipo da OnePoll

Resposta da OnePoll

Thank you for your review. The reason why your last claim was rejected was because the name on claim was totally different to the name on the account. This is a standard security check for your own protection

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

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A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

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