Roxane was very kind, cooperative and understanding. She helped me a lot to understand everything clearly. She walked me through the details so that I could choose the best plan.
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Veja o que dizem as avaliações
It was the representative, Riya. She was awesome and very helpful. She made the process really easy and was so helpful, cos she was very knowledgeable and professional. She was patient with me and ans... Ver mais
A empresa respondeu
Great insurance platform. Although there were many reviews here outlining the flaws of this company a few months ago, recently it has significantly better. After south Hampton took over there were som... Ver mais
A empresa respondeu
Onlia is an awful business. You will never get a live agent and the ones who do, work from home and are unprofessional. They keep withdrawling from my account even though I’ve cancelled since last N... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Onlia, we make home, auto, and lifestyle & leisure insurance a breeze. Our secret sauce? We’re the only brokerage that gives customers access to multiple insurance companies and competitive pricing, with the freedom to buy online or through a broker. We keep things simple, clear, and stress-free—because insurance doesn’t have to be a headache. Bottom line: we’re here to offer straightforward, flexible options with a friendly touch—and maybe a little swagger. As a RIBO licensed insurance broker serving customers in Ontario, Alberta, and BC, we’re able to find you the best quote for your needs at the best possible price from our group of nationally trusted carriers — 24/7 online, or over the phone with a broker. We’re backed by a strong and reputable Canadian financial holdings company, Southampton Financial Inc. Southampton’s principles are recognized for creating robust and successful insurance distributors in the Canadian marketplace.
Informações de contato
Toronto, Canadá
- +1 844-472-7905
- support@onlia.ca
- onlia.ca
3,8
Muito Bom
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 62% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Onlia
Thanks so much, Mansoor! We're thrilled you're happy with our service, and we're always here if you need policy support!
Resposta da Onlia
Thank you, Jayson! We're so glad you had a great experience working with us! You're very welcome, and we're always happy to help if you have any questions or need further assistance.
My experience was fantastic and the…
My experience was fantastic and the lady helped me with every single question I had.
15 de janeiro de 2026
Resposta da Onlia
Thank you so much for sharing your experience with us, Christal! We're thrilled that you're happy with the help you received. Customer satisfaction, support, and providing straightforward answers to all of your insurance questions are extremely important to us. We always appreciate your valuable feedback!
Sana was very helpful and very…
Sana was very helpful and very professional! She got me the cheapest quote from everyone else I contacted! Definitely recommend Onlia.
13 de janeiro de 2026
Resposta da Onlia
We're so glad Sana helped find the best quote for you, Karley! Your recommendation means a lot, and we'll continue to work hard to ensure you get the best insurance coverage and support.
Resposta da Onlia
Thanks so much, Nicky! We're thrilled you appreciate the efficiency of working with us!
Great Customer Service
Milia was the best to work with. She was clear and honest and so helpful. Thank you!
12 de janeiro de 2026
Resposta da Onlia
Thank you for your awesome review of working with Milia, Whitney! We appreciate your feedback so much and love seeing our wonderful team members recognized for their hard work.
This Insurance agent is spoke with was…
This Insurance agent is spoke with was very patient and professional in her attitude, she was a great listener and was very helpful
1 de janeiro de 2026
Resposta da Onlia
Thank you so much for sharing your experience with our agent, Jennifer! It's always a pleasure to hear from satisfied clients and to have the opportunity to continue providing you with our best service.
Resposta da Onlia
Thank you, Maria! We're glad you're happy with our product knowledge. Your support is extremely valuable to us! Please let us know if there's anything we can do to help improve your insurance experience.
Very professional and friendly Agents
Very professional and friendly Agents. They understand your needs and will give you the best possible good rates.
11 de dezembro de 2025
Resposta da Onlia
Thanks so much, Mary Ann! Providing the best possible rates with excellent service is extremely important to us. We very much appreciate your feedback!
Resposta da Onlia
Thank you so much for sharing your feedback, John! We're always thrilled to meet your service expectations and look forward to doing the same in the future!
Switched because of cheaper rate
Switched because of cheaper rate. Let's see what your service is like.
4 de dezembro de 2025
Resposta da Onlia
Thank you for choosing to work with us, Igor! We work hard to find our customers the best rates and provide exceptional service. We'll do our best to meet and exceed your expectations!
The representative calm
The representative calm, care , thoughtful and support throughout the process.
9 de dezembro de 2025
Resposta da Onlia
Thank you so much for sharing, Janet! We're thrilled to hear about your supportive experience working with one of our representatives!
Resposta da Onlia
Thank you, Muhammad! We're always happy to talk and help you with your insurance.
Sana was great
Sana was great! Very personable and well versed at her job and professional.
8 de dezembro de 2025
Resposta da Onlia
Thanks so much for shouting out Sana's excellent work, James! Your feedback is extremely helpful, and we'll continue working to provide you with outstanding service.
Resposta da Onlia
Thank you, Woody. We're glad we were able to secure a low rate for you! Finding our clients the best insurance prices is extremely important to us.
Awful Service Post Buyout
Ever since aha! was bought and merged with Onlia under the investment company everything is now awful. Customer service is very unresponsive and when they do answer it's very basic and not user specific based on the situation. If I didn't get a discount from my company I would not choose them again.
2 de março de 2025
Resposta da Onlia
Thank you for your feedback, Charlie. We're always working to improve our response times and the quality of our customer service, so we appreciate you sharing and will continue working to improve all of our clients' experiences working with us. You're always welcome to share any feedback you have in the future. We hope to re-earn your satisfaction with quality service.
The person was very nice and courteous
The person was very nice and courteous. Got it done in a good amount of time thanks
31 de outubro de 2025
Resposta da Onlia
Thanks so much for your feedback! We appreciate you sharing your experience working with us.
Exceptional service and prices.
21 de outubro de 2025
Resposta da Onlia
We're thrilled you received exceptional service at an exceptional price, Guy! Thanks so much for letting us know we've achieved our goals with your review!
very caring and above and beyond…
very caring and above and beyond experience from Onlia
28 de outubro de 2025
Resposta da Onlia
Thanks so much for your feedback, Moinul! Going above and beyond to ensure clients like you have excellent insurance experiences is extremely important to us!
Very helpful
Sana was the ones that helped me..she was so great and so helpful and patient..I'm so happy that I worked with her
9 de outubro de 2025
Resposta da Onlia
Thanks so much, Amal! We're grateful for clients like you and our amazing team members like Sana who work hard to achieve our goal of making insurance better for everyone. Thank you for sharing your experience!
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