Rendalls Online Butcher Avaliações 107

O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My order of wonderful, fresh and delicious scottish meat and bakery goodies was extremely well packed with great care to keep everything chilled and safe and was delivered on time with tracking by a k... Ver mais

Avaliado com 4 de um total de 5 estrelas

As an Aberdonian living in Yorkshire thought I,d give thier Aberdeen Butteries a try. Rather disappointed to be honest. They really don't look or taste like a proper buttery. Don,t get me wrong there... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent company, ordering was easy, meat looks delicious. Came so well packed the ice bricks were still frozen,that considering it was shipped at least 24 hrs previously is amazing. The only downsid... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Stumbled across this butcher whilst searching for home delivered groceries. What a fabulous store. Delivery on time, food delicious and prices cheaper than supermarket. The pies and pasties are just... Ver mais

Detalhes da empresa

  1. Açougue

Informação fornecida por fontes externas variadas

Buy fresh meat and produce from Rendalls Online Butcher, with fast delivery to all of the UK. Free delivery on all orders over £75 to UK!


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

107 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 24 horas

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Avaliado com 1 de um total de 5 estrelas

Poor Hot Rolls

Visited for first time today. Roll on square sausage was cold and not properly cooked. It was cold, and rolls were cheap and basic. One and done for me.

1 de maio de 2026
Avaliação não solicitada
logotipo da Rendalls Online Butcher

Resposta da Rendalls Online Butcher

Thank you so much for the lovely reviews you're leaving on every channel possible to have as much effect as possible on damaging our business. We probe all our products as we cook them to over 82°C, so they were cooked through. I temperature-checked hot holding, and it was 78°C, which is well above holding temp. Did you call or let anyone know or try to rectify this before you took the time to kindly leave such lovely reviews out of your obviously busy schedule? I can see from your reviews everyone gets 1 star, so at least we're hitting your highest score.

Avaliado com 5 de um total de 5 estrelas

Rendalls Butchers

My order of wonderful, fresh and delicious scottish meat and bakery goodies was extremely well packed with great care to keep everything chilled and safe and was delivered on time with tracking by a kind and curteous delivery driver. I am extremely happy to recommend.

21 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have purchased from Rendalls 3 times…

I have purchased from Rendalls 3 times now and have always been impressed with the quality and value especially enjoy all the different pies. I have been especially pleased with the packaging as I live on an island and my parcel has been delayed due to ferry disruption but the food always arrived still chilled. I recently won a competition with rendalls competitions and I added more products to the order and was pleased that they kindly added to my existing parcel so I saved on delivery costs. Very happy with everything!

26 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

from Scotland To south Coast of England…

from Scotland To south Coast of England .ordered items a week before I needed it and it arrived on the day I opted for In good condition and ice packs were still frozen and meat and pies etc were in great condition .
Kept fully informed by DPD and driver was polite and helpful . Tried the Scotch pies right away and were great I even ordered the Plain Loaf as you cannot get it down South . Well wrapped and it was Great and brought back memories for this Scots lad Excellent all round

20 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Parcel left outside building

Parcel left outside building, not in porch. I live in sheltered accommodation for th elderly and we have a problem with thefts! Only a neighbour witnessed your delivery driver do it. He made no attempt to to ring my intercom!!! Said neighbour alerted me otherwise I would have been ignorant to the fact. Also 1 pack of pies was smashed, I'm disappointed to say the least.

10 de janeiro de 2026
Avaliação não solicitada
logotipo da Rendalls Online Butcher

Resposta da Rendalls Online Butcher

I'm very sorry about this and will speak to Dpd im sorry you feel you need to leave a 1 star because of the courier and I will speak to them also have you emailed us to sort the problem about squashed pies or delivery so we can sort the problem before leaving a review as we would sort asap if you email info@onlinebutcher.co.uk

Avaliado com 5 de um total de 5 estrelas

We ordered 3 Turkey dinners with…

We ordered 3 Turkey dinners with trimmings, because we were unable to have any over the festive period..They were all lovely and tasty. Portions were not huge but certainly more than adequate. They arrived in a big box refrigerated well with ice and on the day in January I specified. We will certainly use Rendalls again

7 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The best Lorne sausage I've tasted and…

The best Lorne sausage I've tasted and the potato farls were good too. In case you don't trust the word of an Englishman, my half Scottish wife rated both highly too though she insists on calling the latter tattie scones. We'll certainly be ordering again.
Packaging was solid and our order was delivered on time and chilled. Top marks. I'm impressed.

2 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Delivered by DPD on one of the hottest…

Delivered by DPD on one of the hottest days of the year. I could not be contacted as I was at work, so driver left the package on doorstep(which is on a main road with lots of people walking past) and someone stole it.
Contacted Rendalls who sent the tracking info and took no responsibility. They actually stopped replying to me after I requested a refund. Luckily I use PayPal, who refunded me after investigation.

15 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

“Delicious Scotch pies”

Have just received 12 Scotch pies perfectly packaged and still chilled. My wife & I have just had one each with veg for supper and they are delicious.
Well done Rendalls we will be buying more.

15 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Just had the most amazing steak and…

Just had the most amazing steak and sausage pie! It was absolutely delicious! Am going to order for my Scottish husband’s New Year’s Day dinner!

22 de junho de 2025
Avaliação não solicitada
logotipo da Rendalls Online Butcher

Resposta da Rendalls Online Butcher

Thankyou so much for lovely review

Avaliado com 1 de um total de 5 estrelas

Let down by packing and delivery

Meat from Rendalls is, as a generalisation, decent and love their lorne sausage, however packaging and delivery are atrocious.

Hottest day of the year, delivery around 24 hours plus after being collected from Rendalls, packing damaged, 6 of 8 ice packs totally thawed whilst the other two only had slivers of ice still inside. Internal temperature of meat borderline for returning.

This is the third or fourth order received like that so no more orders for Rendalls from me.

Reply to Rendalls.

Parcel was delivered at 17:33 according to DPD app and therefore 25.5 hours from leaving your premises. Parcel was supposed to be next day which happened but 8 ice packs was not sufficient to keep meat properly chilled considering there were 2*5lb chicken packs plus other packs totalling over £180 in value. As I have had issues with receiving orders with thawed ice packs from you before I put a note on the order requesting sufficient packs to keep order cold but clearly that didn't happen despite the weather forecasts forecasting high temperatures for Friday.

As requested I have sent an email with temperatures.

20 de junho de 2025
Avaliação não solicitada
logotipo da Rendalls Online Butcher

Resposta da Rendalls Online Butcher

Glad you like our products but such a shame to get only 1 star all our parcels get collected at around 4pm and delivered next day so strange how taking longer unless yours is a 2 day service can you email info@onlinebutcher.co.uk so we can figure why this is taking so long to deliver and we do test our packaging to make sure they stay under legal temp so could you also email let me know internal temp to see why this has happened as customer satisfaction means lots to us as we are only a small family run business

Avaliado com 1 de um total de 5 estrelas

Will not be ordering again.Rolled…

Will not be ordering again.Rolled brisket was just a piece of meat,not rolled.Rolled pork leg was two pieces of pork in a net which just came away .Burgers were full of fat when cooked and just tasted like cheap burgers.

19 de abril de 2025
Avaliação não solicitada
logotipo da Rendalls Online Butcher

Resposta da Rendalls Online Butcher

So sorry about this is as last thing we wont is to disappoint.Can you email info@onlinebutcher.co.uk so we can see this and sort as should not be the case

Hi Alan I'm trying to find your order to email but can't seem to find it please email to sort

Avaliado com 5 de um total de 5 estrelas

Very impressed so far

I ordered the expat pack plus a few extras for my glaswegian husbands birthday, we live on the south coast of England so he really misses his scottish food.
Ordering was very easy, the communication was great, lots of updates and a set delivery time within an hour on the day requested so we could be there and get everything straight in the fridge, great packaging too, all kept nice and cold.
We sampled several things for breakfast today and the rest has now been popped in the freezer, the quality so far has been fantastic, the best square sausage we've had in a long time! I would definitely recommend and will order through you again in the future when my husband needs a little taste of home.

9 de março de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Unfortunately DPD decided to deliver my…

Update.

Never a issue with the food had plenty orders. Just like you say Rendalls it's the delivery side of things that are unfortunately out of your control once they leave your depot.

Unfortunately DPD decided to deliver my package to another address and leave outside front door. But house owner delivered it to my house. Package well wrapped and food will taste just as good as before.

28 de fevereiro de 2025
Avaliação não solicitada
logotipo da Rendalls Online Butcher

Resposta da Rendalls Online Butcher

Thankyou so much for lovely review of food such a shame to lose stars for Dpd wish we could deliver to everyone ourselves to avoid any mistakes so glad you like our produce

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