onlocationexp.com Avaliações 

487
•
O TrustScore é 3.5 de um total de 5

3,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My experience with the Steve Furgal tennis tour company has always been positive. I always wanted to attend the major tournaments in person. Over many years of purchasing tickets, booking hotels, flig... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The race experience was great and we purchased the Champion package at Bristol. We had access to everything from the stands to the haulers for the cars. The meet and greet was excellent and being in v... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Used thier services to attend the ryan garcia fight. My very first boxing match and vip experience. They were highly helpful , professional and organized. I definately recommend anyone who wants a gre... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Totally inflexible and pretend packages are transferable, but they really aren't. No exchanges even when tickets are still available for other events. The worst side of ticket selling. Hide behin... Ver mais

A empresa respondeu


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

487 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,6

Todas as avaliações

(487)

78 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Steve Furgal's is the easiest way to make your trip to the US Open run like a dream.

Steve Furgal's is the best way to enjoy the US Open with your only worry being how to enjoy the tennis. They are reliable and responsive. The ticket quality is great. And I should know- this is my 6th trip to the Open with Steve Furgal's.

27 de agosto de 2025
Avaliação não solicitada
logotipo da onlocationexp.com

Resposta da onlocationexp.com

Hi there,

Thank you for providing your feedback here! We're so happy to hear you had a great time with us not once but 6 times! We truly appreciate you trusting us and joining us year after year.

Avaliado com 3 de um total de 5 estrelas

Great company

Mandarin hotel did not meet my expectations! Terrible bedding and not a great service at the restaurant

25 de agosto de 2025
Avaliação não solicitada
logotipo da onlocationexp.com

Resposta da onlocationexp.com

Hi Tonia,

Thank you for your feedback. We are sorry to hear that the Mandarin Hotel did not meet your expectations. We will be sure to pass these comments along to our hotel team.

Avaliado com 1 de um total de 5 estrelas

Terrible experience

What didn't go wrong with your travel department. Emergency phone not answered or set up. Your department canceled our flights home and didn't rebook us. I had to do it.

26 de agosto de 2025
Avaliação não solicitada
logotipo da onlocationexp.com

Resposta da onlocationexp.com

We are sincerely sorry to hear that you experienced travel issues during your trip with us. We appreciate your feedback and will be sure to share this with our team so that we can improve our services in the future.

Avaliado com 5 de um total de 5 estrelas

Overall experience was great!

The accomodations, On Location personnel and the activity options were very well done. The only area to improve was with communication on the initial flight to Ireland.

17 de agosto de 2025
Avaliação não solicitada
logotipo da onlocationexp.com

Resposta da onlocationexp.com

Hi Richard,

Thank you for this feedback. We're glad to hear you enjoyed your time with us overall, and appreciate your comments on the flight communication. We'll be sure to pass that along. We hope to see you again soon!

Avaliado com 1 de um total de 5 estrelas

They will drop you like a ton of bricks. And not help you.

The flight was canceled due to weather , it happens but No one stepped in to help reschedule it. Everyone had to reschedule their own.We missed two days of being in ireland try and to reschedule on our own. We are out the cost of hotel, excursions, transportation and food.

18 de agosto de 2025
Avaliação não solicitada
logotipo da onlocationexp.com

Resposta da onlocationexp.com

Thank you for providing your feedback. We truly apologize for any inconvenience you may have experienced during your travels. Although our team made every effort to provide timely updates, we understand that the situation still impacted you. Rest assured, we will pass your comments along to the relevant teams for further evaluation.

Avaliado com 5 de um total de 5 estrelas

Great trip

Great trip. The Overlook and the tickets were excellent and we were well taken care of. The communication they provided made it easy. Job well done.

3 de setembro de 2025
Avaliação não solicitada
logotipo da onlocationexp.com

Resposta da onlocationexp.com

We're happy to hear that you had a great trip! We're glad that our communication made things easy for you. Thank you for your positive feedback.

Avaliado com 5 de um total de 5 estrelas

US Open with Steve Furgal’s is awesome

US Open with Steve Furgal’s is fabulous. Stay in midtown Manhattan, get transported to Queens, and then get transported back to your hotel. Staff are friendly and helpful

27 de agosto de 2025
Avaliação não solicitada
logotipo da onlocationexp.com

Resposta da onlocationexp.com

Hi Martha,

Thank you for the feedback! We're glad to hear you had a great time and we hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

I Love tennis

I Love tennis, The first year 2014 I retired coming to US open was on my bucket list and I love New York , that and the service that you all give make it great. being at Arthur Ashe stadium around all kinds of people, I love It. That made it a great Experience.

4 de setembro de 2025
Avaliação não solicitada
logotipo da onlocationexp.com

Resposta da onlocationexp.com

Hi Gloria,

Thank you for sharing your experience with us here! We are so happy we were able to provide you with great service and a wonderful time at the event.

Avaliado com 5 de um total de 5 estrelas

Very organized

Very organized. Knew exactly what to expect

3 de setembro de 2025
Avaliação não solicitada
logotipo da onlocationexp.com

Resposta da onlocationexp.com

HI Lynn,

We're glad you found your experience so organized. Thank you for letting us know!

Avaliado com 5 de um total de 5 estrelas

The preplanning information and on site service.…

The preplanning information and willingness to answer questions. Upon arrival found everything well planned and customer support exceptional. Great hospitality at Overlook. Might consider leaving part of Overlook open between day and night sessions.

30 de agosto de 2025
Avaliação não solicitada
logotipo da onlocationexp.com

Resposta da onlocationexp.com

Hi Lloyd,

We're glad you found the preplanning information helpful and that our support met your expectations. We appreciate your suggestion about Overlook and will pass it to the appropriate parties! Thank you for your positive feedback.

Avaliado com 5 de um total de 5 estrelas

Excellent experience

Excellent experience. Great communication. Overall a wonderful experience that I would highly recommend

4 de setembro de 2025
Avaliação não solicitada
logotipo da onlocationexp.com

Resposta da onlocationexp.com

Hi Haley,

We're happy to hear you had a great time with us! Thank you for sharing your feedback and we hope to see you again soon!

Avaliado com 5 de um total de 5 estrelas

AMAZING EXPERIENCE @ 2025 US Open

The Furgal Team went out of its way (above and beyond) to make the 2025 US Open a memorable experience for me, from the daily lobby meetings to the wonderful amenities offered at the site.

1 de setembro de 2025
Avaliação não solicitada
logotipo da onlocationexp.com

Resposta da onlocationexp.com

Hi Jack,

Thank you for your lovely comments! We're happy to hear that we made the 2025 US Open memorable for you and we look forward to you joining us again in the future.

Avaliado com 5 de um total de 5 estrelas

The experts in tennis hospitality will…

The experts in tennis hospitality will make your experience seamless from start to finish! Very responsive via email prior and text/in person face time during the event. The Steve Furgal team alleviated all my worries about taking such a big trip with accessibility challenges. Couldn’t be more thankful for them.

1 de setembro de 2025
Avaliação não solicitada
logotipo da onlocationexp.com

Resposta da onlocationexp.com

Hi Kunjali,

Thank you for your positive feedback! We are so happy to hear that we made your experience a seamless one. We hope you will join us again very soon!

Avaliado com 5 de um total de 5 estrelas

Baskeys US Tennis Tour. You helped us attend the event in a…

You helped us attend the event in a foreign country making it less stressful. The Open was both crazy and fun. Far too many people attending for the evening sessions but the Outlook facility helped avoid the damn queues as well as refuelling us in preparation for the evening sessions.

26 de agosto de 2025
Avaliação não solicitada
logotipo da onlocationexp.com

Resposta da onlocationexp.com

Hi Robert,

Thank you for sharing your experience with us! We're happy to hear that we made your time a good one! We're glad you enjoyed the event, and appreciate your feedback regarding the queues and Outlook facility.

Avaliado com 5 de um total de 5 estrelas

Fantastic Steve Furgal Experience

The standard of excellence Steve has set in place never waivers. If anything, each year gets better and better. His team of professional representatives are top notch and their consistent and superior customer service is without peer.

24 de agosto de 2025
Avaliação não solicitada
logotipo da onlocationexp.com

Resposta da onlocationexp.com

Hi Greta,

Thank you for your kind words! It's wonderful to hear that you've consistently experienced excellent service from our team. We are committed to maintaining these high standards and look forward to you joining us again and again!

Avaliado com 3 de um total de 5 estrelas

Arrival time support

We knew we were arriving only early evening at accommodation location and were under impression that someone would be there to assist with any issues we may have. There was no-one

30 de agosto de 2025
Avaliação não solicitada
logotipo da onlocationexp.com

Resposta da onlocationexp.com

Hello Adrian,

Thank you for sharing your feedback here! We always send out a pre-event email with details regarding arrival, timing and location which would have advised where to meet with our staff. We apologize if perhaps you did not see these details prior to arrival and hope you had a great time at the event!

Avaliado com 5 de um total de 5 estrelas

Our Wimbledon Experience

We had never done a group travel experience to a major tennis event. We had always wanted to go to Wimbledon but didn't want to deal with all the details and some friends told us about the Furgal company and said they were doing the Wimbledon package. So we checked and decided to sign up. It was the best organized and executed experience that we could have imagined or hoped for.

8 de setembro de 2024
Avaliação não solicitada
logotipo da onlocationexp.com

Resposta da onlocationexp.com

Hi Jack,

Thank you for the positive feedback! We're so happy to hear that you enjoyed your experience with us and we hope to host you again soon.

Avaliado com 5 de um total de 5 estrelas

Had the best experience at the US…

Had the best experience at the US tennis open (round of 16).

The staff were all professional and bent over backwards to help.

Would highly recommend to anyone.

31 de agosto de 2025
Avaliação não solicitada
logotipo da onlocationexp.com

Resposta da onlocationexp.com

Hi Bronwyn,

Thank you for taking the time to share your experience with us! We're so happy to hear you had a great time at the event and with our staff.

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