Onthatass Avaliações 

What a scam. Get offered a free gift, and it not only is not a free gift, but a subscription. And then this useless scam won't honour it anyway.

Ik heb een gratis boxershort gekregen en daarna zit je ermee vast. Zonder dat te melden. Dus geen gratis exemplaar vragen.

Update 02.07.2025: Kündigung & Entfernung Zahlungsmethode wurde automatisiert an mich gesendet, als ich per PayPal in der Rubrik Zahlungen die Lastschriftvereinbarung entfernte.

Wichtig: E-Mail-Adressen des Unternehmens sind support @ onthatass.com und paypal @ onthatass.com. Die sind technisch gültig und erreichbar. Die zweite Adresse hat der unseriöse Händler aus NL bei PayPal hinterlegt! Es gilt: Hände weg von diesem Unternehmen, da u.a. die Website technisch bis dato in Sachen Kundenprofil nicht nutzbar ist. Hinweise an das deutsche Unternehmen "Wettbewerbszentrale" sind ebenfalls erfolgsversprechend.

Ursprüngliche Bewertung:

Das Unternehmen ist unseriös, bietet keinen vernünftigen Kundenservice an und es besteht keine Möglichkeit das sog. Probeabo via Website/Kundenportal zu kündigen. Die Schaltflächen funktionieren nicht, ebenso ist das Anmelden auf der Website nicht machbar, trotz diverser Kennwortänderungen und Zurücksetzungen. Es werden viele rote Fehlermeldungen angezeigt und auf meine E-Mail reagierte bis dato keiner. Die niederländische Festnetznummer habe ich noch nicht angerufen. Hände weg von diesem Unternehmen!

I signed up in April after seeing their promotion to receive a bralette and bottoms the first month for free. We are now in June, no free set and no sign of the 1st month’s bottoms either.
I emailed in May to be assured that the ‘free’ set would be with me within 7 days…..still not arrived and we’re now in June.
Chased on 3rd June to be told my paid for set would be with me by the 23rd (keep in mind they took £12.99 payment for this in May!)
I’ve still not had a sensible answer about the free set that lured me into the subscription.
It takes days to get a response from customer services and every after requesting a refund for a non-existent item, they say they don’t offer refunds. Absolute scam, they just want your money.
BE WARNED
I requested an account deletion and they hold your payment details even after they have deleted your account. Be very careful giving them your bank details as they’ll never get rid of them and the reason given; ‘to prevent fraud and someone opening an account in my name’ Luckily I used PayPal and my payment was protected by them.
I have had contact with the following ‘customer service agents’: Lisa, Noa, Isa, Hieke, none of which have helped me over the past 2 months. You are NOT having anymore of my personal information. Your company is a scam.
I submitted an account deletion request and a very rude email was sent to me by Hieke who still didn’t answer my question on where my products were, but did managed to tell me that you would still be holding onto my payment details.

Absolute scammers! They make everything in small letters to sign you up as long as possible and charge you for absolutely low quality lingerie made of plastic

They are scammers. I bought an article on fressnapf.de and they told me I got a gift for my purchase. It was an on that ASS boxers. I accepted the gift. Nowhere it said that I was going to be subscribed to their products and that I had to pay 3 months mandatory. This is not the way of selling your products on that ass!!!

I would like to per direct cancel my membership without receiving any last payment as I cancelled well within the reflection period. No "end soon" I want it to say "terminated", "finished" "cancelled"

Achtung Abo falle.ich habe ein Bild online gekauft und einen Boxershorts gratis Coupon Geschenkt bekommen.
Danach wurden mir 11,99 Euro am Ende des Monats abgezogen und ich habe keine 2 Boxershorts erhalten aber dafür ein Abo. Vorsicht betrug.