I've had repeated withdrawal requests denied or cancelled with no reason given. I contacted support by email on September 21 and got a generic reply that day. The last response I received was on Septe... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Got this app reference to me by a friend. I enjoy the layout and props selection better then say rebet and and a few others out there. Any issue ive had has been fixed immediately and the customer se... Ver mais
Onyxodds has been nothing short of impressive. Their customer service is genuinely top‑tier quick to respond, always helpful, and consistently available when I need support. What really sets them apar... Ver mais
The customer support team is very helpful. They were able to resolve my issue within a day. The person that helped me was Christian. The Onyx app is easy to navigate and use but the UI/UX experience c... Ver mais
Infirmação importante
3,6
Bom
190 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 80% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Scammers for sure holding a 850 dollar…
Scammers for sure holding a 850 dollar withdrawal on my account for no reason suspense my account for no reason.
22 de agosto de 2025
Avaliação não solicitada
STOLE MY MONEY!!!!
Non existent support, they stole my money and never got back to me. Just took all the cash out of my account despite winning majority of my bets. Took me for thousands and thousands of dollars. Go to a real sports book, these people are fraudulent.
3 de setembro de 2025
Avaliação não solicitada
Resposta da Onyxodds
Hi,
Could you please provide your username and what the issue you experienced was? We will make sure to help!
Worst
Worst. It's a "sweepstakes" betting site. Cashout glitched on me every time I tried. Live odds are nearly impossible to bet as it changed the odds ever millisecond. The bet I did win I tried a withdrawal. 6 days now. No money. No follow up from customer service. DO NOT GIVE THEM YOU BUSINESS. Go to a REAL SPORTS BOOK. You will be sorry
25 de agosto de 2025
Avaliação não solicitada
Resposta da Onyxodds
Hi Doug, we're sorry to hear about your experience. We've sent a private request for your account details so we can look into it directly and make things right. If you can email us at support@onyxodds.com with your account info, we'll get this resolved as quickly as possible.
SCAMMERS!!!
SCAMMERS!!!! I had a 4 pick parlay for $200, I was on the last leg. Cashout option was available I click it and it doesn’t work at all. Just keeps saying suspended.. this is a scam SPORTSBOOK I WILL BE CONTACTING GAMBLING ASSOCIATION!! Bullshit
23 de agosto de 2025
Avaliação não solicitada
Resposta da Onyxodds
Hi Alexander, we're sorry to hear about your experience. We've sent a private request for your account details so we can look into it directly and make things right. If you can email us at support@onyxodds.com with your account info, we'll get this resolved as quickly as possible.
Trying to steal my funds. Terrible communication
Great at first, good promos with profit boosts and more, quick redeems. Then one day I tried to login and received a notice that my account was suspended. I received no warning so I had to reach out to onyx odds customer service to get a vague response “your account has been suspended due to violations of our Terms of Use. We cannot provide further information at this time.” It has been nearly 2 weeks since then with no update from them even though I have reached out multiple times. They are holding a 397 dollar redemption and a 200 dollar deposit hostage. Seems like they will be trying to steal the money. Will be filing chargebacks soon if they do not respond.
8 de agosto de 2025
Avaliação não solicitada
Resposta da Onyxodds
Hi Jared, we're sorry to hear about your experience. We've sent a private request for your account details so we can look into it directly and make things right. If you can email us at support@onyxodds.com with your account info, we'll get this resolved as quickly as possible.
They are scam app
They are scam app. Will let u put money in when you win they will suspended your account and forfeit your money.
16 de agosto de 2025
Avaliação não solicitada
Resposta da Onyxodds
Hi Katey, we're sorry to hear about your experience. We've sent a private request for your account details so we can look into it directly and make things right. If you can email us at support@onyxodds.com with your account info, we'll get this resolved as quickly as possible.
Support is non existent and they have…
Support is non existent and they have not credited my mail in requests. The boosts here are good, but if you are going to operate under the sweeps model, you should honor the credits.
2 de julho de 2025
Avaliação não solicitada
Resposta da Onyxodds
Hi Landon, we're sorry to hear about your experience. We've sent a private request for your account details so we can look into it directly and make things right. If you can email us at support@onyxodds.com with your account info, we'll get this resolved as quickly as possible.
Scammers I won a bet and they wouldn’t…
Scammers I won a bet and they wouldn’t let me cash out, use a real sportsbook!
22 de junho de 2025
Avaliação não solicitada
Resposta da Onyxodds
Hi Francisco, we're sorry to hear about your experience. We've sent a private request for your account details so we can look into it directly and make things right. If you can email us at support@onyxodds.com with your account info, we'll get this resolved as quickly as possible.
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