I've had repeated withdrawal requests denied or cancelled with no reason given. I contacted support by email on September 21 and got a generic reply that day. The last response I received was on Septe... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I've had repeated withdrawal requests denied or cancelled with no reason given. I contacted support by email on September 21 and got a generic reply that day. The last response I received was on Septe... Ver mais
A empresa respondeu
Got this app reference to me by a friend. I enjoy the layout and props selection better then say rebet and and a few others out there. Any issue ive had has been fixed immediately and the customer se... Ver mais
Onyxodds has been nothing short of impressive. Their customer service is genuinely top‑tier quick to respond, always helpful, and consistently available when I need support. What really sets them apar... Ver mais
The customer support team is very helpful. They were able to resolve my issue within a day. The person that helped me was Christian. The Onyx app is easy to navigate and use but the UI/UX experience c... Ver mais
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 80% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This sportsbook is absolutely great! Had a issue at first getting verified but i contacted support and they got back to me very quickly and helped me get my account fixed. Being able to talk to a actual person to get everything resolved was a relief. The app is very easy to use and has a great promotion!! Also, a big reason for my 5 stars is when I did win and went to withdrawl my money to my card. . My money was in my account within a few hours. Very nice platform! Ive never done a review but felt the need to leave one for this platform simply because of how good my experience has been with it.
Pretty good so far! Only did 4/5 because sometimes when I’m trying to put a play together, it’ll just disappear or close out and make me restart. Other than that, it has been an amazing experience! They paid me out on a stat correction that was fixed from the night before! Great support team too!
After reading the other reviews and my issue don’t even bother with this crap. I can’t even verify bc the webpage doesn’t load correctly on iPhones. Other users say they suspended their accounts saying they couldn’t verify after the deposited miney

Resposta da Onyxodds
I had an issue with a redemption and they were quick to resolve the issue and give me a free pick for the inconvenience. I have had nothing but great experiences with them and can definitely recommend!
Customer support would not respond my account can’t even be verified it keeps asking for a SSN verification which i provide and the same error pops i have $600 in my account just stuck that i can’t widthdraw stay away

Resposta da Onyxodds
So far so good! This isn’t no bot comment or anything but this website seems like it has a-lot of potential for me to put good use to it. Deadahh a good website💯
They said they can't verify my account could I send them proof, so like a dumbass I send them my driver's license and they email me back and said thank you for the verification but we still can't verify your account, and these reviews on here are either bots or someone who is from that company...it's bs

Resposta da Onyxodds
I spoke to 3 different rwps about some issues that I had. Which I can understand from it being a new app. All 3 reps were very helpful and quick. They resolved the issues I had. So far its been a good sportsbook!
Great customer service and user interface no issues whatsoever with withdrawals or deposits.
Solid platform and easy to use. Doesn't glitch like others and great customer support. Highly recommend to my friends.
Great experience So far love this sports book!
Whoever gave them less than 5 stars is weird and don’t understand gambling apps. 1st off for a platform that is new to the community that have exceeded expectations. Deposit match in bonuses, profit boosts and “injury void” that is huge that can’t give away the book. But they are for the consumer happiness
Best Sportsbetting platform out there. Fair odds and has every market you need! I have tried literally every sportsbook out there and Onyx is head and shoulders above the rest
Randomly suspended my account. Do not deposit any money into this app. Will suspend you and your only option would be a chargeback with your bank. They won’t tell you why your account was suspended and just refer to their TOS. STAY AWAY!! YOU BEEN WARNED
bro they literally just suspended my account for no reason . i deposited money and was trying to place my slip . they logged me out i go log back in it says account suspended like what the hell . this app is so shitty i had it for over a month now my account suspended
5/5 ………. Not only did their X admin respond to my DM, their internal team went above & beyond to fix the situation at hand!!! I will continue ONLY using Onyx sportsbook going forward!!!
🐐🐐🐐🐐🐐🐐🐐🐐🐐🐐🐐🐐🐐🐐🐐
My favorite sweepstakes application out currently. They provide me the best odds out of every app I've tried and always honor my payouts.
Horrible I withdrew my money 3 weeks ago and never got anything. I’ve messaged support multiple times and got no response

Resposta da Onyxodds
Being trying to redeem my money from these guys about 2 weeks now haven’t got a penny after spending money with them
Multiple times for sure scam

Resposta da Onyxodds
I believe the site is only in business to steal people's money for as long as they can.

Resposta da Onyxodds
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