I've had repeated withdrawal requests denied or cancelled with no reason given. I contacted support by email on September 21 and got a generic reply that day. The last response I received was on Septe... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I've had repeated withdrawal requests denied or cancelled with no reason given. I contacted support by email on September 21 and got a generic reply that day. The last response I received was on Septe... Ver mais
A empresa respondeu
Got this app reference to me by a friend. I enjoy the layout and props selection better then say rebet and and a few others out there. Any issue ive had has been fixed immediately and the customer se... Ver mais
Onyxodds has been nothing short of impressive. Their customer service is genuinely top‑tier quick to respond, always helpful, and consistently available when I need support. What really sets them apar... Ver mais
The customer support team is very helpful. They were able to resolve my issue within a day. The person that helped me was Christian. The Onyx app is easy to navigate and use but the UI/UX experience c... Ver mais
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Respondeu a 80% das avaliações negativas
Normalmente leva mais de 1 mês para responder
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Guys listen if you understand the bigger frame at the minimum , then you know & I know closed mouths don’t get fed bro, I literally had an issue with my voided pick & display of money, they can look at your concern from a they’re own center’s of gravity they have a very well bond when it comes to being open-minded they know what to look for in the whole frame work bro.. zooming in- to zooming out these guys rock god bless ignore the H8, & please please please address your concern hurry up & byee😹 learn to assert yourself at the minimum we are all people okay GOD BLESS YALL AGAIN FRLL.
I signed up for Onyx through a Dimers affiliate link advertising “Spend $10, Get 200 in Bonus Picks.” Before making the purchase, I noticed my account was only showing 50 bonus picks, so I contacted support to verify the offer.
Support told me the promotion had been “reverted” to 50 and that my account was opted into that offer. I provided screenshots showing that the Dimers page and other Onyx affiliate pages were still actively advertising the 200-pick promotion. Despite that, support would not confirm that the advertised 200 picks would be honored and instead continued to say I would receive only 50.
I did not complete the purchase because I did not want to spend money based on an offer that Onyx would not honor. It is frustrating to follow an active promotional link advertising 200 bonus picks, create an account based on that offer, and then be told afterward that the actual offer is only 50.
Onyx should either honor the affiliate promotions it authorizes or ensure outdated offers are removed before customers sign up.

Resposta da Onyxodds
There was an error regarding a promo that was supposed to give bonus funds. They kindly corrected it within 24 hours, great customer service and a fantastic app overall!
Support team is always super quick with me and understanding. I’ve won thousands and have bet thousands and never had any issue involving withdrawing or depositing and the one time I have because of a billing address change, support was super quick to explain and update my information. This is literally the only app i use not DK not Rebet not anything else but Onyx.
Placed a parlay(2 leg) table tennis. One of the matches had both competitors playing 2 matches 4 hours apart. One at 330am, one at 830am. Pretty sure I placed a wager on the 330 match. The parlay paid out as the 330am match won in my favor. Then about 4-5 hours later my winnings were taken back after the second match in which the other player won. Almost as if the results had been overwritten because the other player won that match. Customer service says I bet on the 830am match. I am ok with that if that is true but I placed both bets before I went to bed to take place overnight and when I woke up, it had settled as a win. Customer service is not able to provide any proof of what time the match on my slip took place. All they can say is they see it on their end. What if the results of the 330am match over wrote the 830 match. They are not able to provide any sort of screenshot or proof

Resposta da Onyxodds
Scam site. Sends emails about promotions when the actual “promo” is different. Bait &switch. Customer support ghosts when asked. My friend said they never paid her out either after we chatted about our bad experiences

Resposta da Onyxodds
This company is a complete scam. I placed a winning bet on the 1st Set Moneyline (Alexander Mikuska) and cashed a nice payout. Immediately after, they suspended my account for no reason.
I didn’t violate any terms, didn’t do anything suspicious — I simply kept winning. Now they’re refusing to reactivate the account or release my winnings.
Total bullshit. Stay far away if you actually win. They only want your deposits, not to pay out. Absolute scam operation

Resposta da Onyxodds
See, I actually like to be heard and since I like to be heard. I like how they responded fast understood where I was coming from my point of view answered me accordingly to THE problem also helped me with the inconvenience. They're also very, very respectful, very nice and the app has so many things or website app, whatever it has so many things to offer, like it has a very good amount. And it's still growing as an app, and I can't wait to see the further updates. This has to offer. Thank you for the service you guys have. And for other people reading this review, I recommend this website or app
Excellent customer service!!!
Fast payouts!!!
Good promotions!!!
Easy platform to navigate!!!
Great app plenty of options and won a good amount with their free money.
the betting system is really easy to use and the support team are on top of it you get replies in less then minutes overall best betting app i used ever!
After my initial deposit and bets I started noticing how fraudulent these guys were and how weirdly some of their customers back them almost like they are part of the owners. Will not let you withdraw funds breaking multiple sweepstakes rules and yes I did contact my states consumer protection agency and New Yorks consumer protection agency. They are going to investigate this company and hopefully shut down shop. Go down the Reddit rabbit hole about this company but DO NOT put your money in these Mf pockets. Straight scammers

Resposta da Onyxodds
THE BEST ODDS AVAILABLE WHEN CREATING PARLAYS & COOKING SLIPS !!!
EXCELLENT PLATFORM THE ABSOLUTE BEST IN GAME PREDICTION MARKETS
The customer support team is very helpful. They were able to resolve my issue within a day. The person that helped me was Christian. The Onyx app is easy to navigate and use but the UI/UX experience could be improved. It’s not as modern as other similar apps. Overall a great platform with generous sign up bonuses! The excellent customer support stands out above the competitors.
On 6/13/2026 I funded $500 into a new account on Onyx Odds. I then placed a wager for Minnesota Gopher Football to beat the odds of winning 3.5 games. The wager was accepted and we were all set.
Later on 6/16/2026, I checked back and it appeared that Onyx Odds removed the wager and cancelled the bet. They then "refunded" the $500 to my account. The issue is that they will not let me pull out the $500 into my bank account unless it's played through different bets with odds of -500 or greater.
This is clearly a bait and switch example of them receiving my money for a bet, then cancelling the bet, then making me bet on other bets that I do not want to place instead of just allowing me to pull out my money and transfer it to my bank account. They are claiming they are hiding behind the "sports Prediction Rules" and "Sweepstakes Rules" and not allowing me to fund my money to my bank account.

Resposta da Onyxodds
Great customer service and they make it easy to talk to. Highly would recommend this sportsbook if you like quality service
Consistency of keeping up with all major sports and displaying them for us to get a piece of the action. Your extra features are very clear to view 👌. And the support is very swift when called upon. The payouts could be a little faster but I'm sure you all will get better with time. Keep up the great work
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