I bought the new Ooze Duet last month and it made 4 of my brand new 510 carts crack and made one explode and ooze is saying that thats not possible but it is. Now its ruined and wont turn on and Ooze... Ver mais
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Veja o que dizem as avaliações
I found an “Ooze Pinch” flower vaping device. I was Jones ‘Ing wanting my MTV, so I went to a local smoke shop to snoop around. I figured if I found a decent budget vaporizer, I wouldn’t have to or... Ver mais
Bought the Novex battery from their website direct. It took eight days to arrive. Exactly 30 days into light use, the heating mechanism/element stopped working. Tried to file a warranty claim online o... Ver mais
I've had 3 pens die in 3 years. They're terrible quality and their "warranty" on their website LITERALLY NEVER WORKS. Honestly, it's sad how bad these pens are seeing as they're everywhere. Thei... Ver mais
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Pinch is a cinch
I found an “Ooze Pinch” flower vaping device. I was Jones ‘Ing wanting my MTV, so I went to a local smoke shop to snoop around. I figured if I found a decent budget vaporizer, I wouldn’t have to order a hit-or-miss number online (plus, takes too long). There it was, the Ooze Pinch. The cat behind the counter swore his shop didn’t sell pot pipes. I almost said, “Oops!”.
About the pipe: The Ooze Pinch pipe chamber is easy to clean; comes with brush. Well-lined, there is some sort of non-stick surface that holds up well to flower resin; whisks away easy. I was impressed seeing this because other similar chambers from other vaporizers I owned seemed to become rather nasty with use. The mouthpiece takes a little more care, use some rubbing alcohol occasionally. A healthy tradeoff for a dependable vaporizer that also looks pretty good.
This is a Five Star budget friendly convection vaporizer. I paid $26 out the door. When I use it, I like the green setting.
- SR Johnson, Green Valley, AZ
Just ordered the duet 650 and Hivo 510…
Just ordered the duet 650 and Hivo 510 less than a week for delivery can't wait! These are the best out there and ive tried ALOT! I also love and have the Bot, Hoot and the Bluetooth speaker! If you haven't tried, your missing out and for the prices, yes! check them out you also get rewards to use towards future purchases. Go...order now y'all!!!
Ordered the ooze hover best $25…
Ordered the ooze hover best $25 electric nectar collector, don't let the cheap price fool you this thing rocks
I bought the new Ooze Duet last month…
I bought the new Ooze Duet last month and it made 4 of my brand new 510 carts crack and made one explode and ooze is saying that thats not possible but it is. Now its ruined and wont turn on and Ooze is not helping at all I will never buy from them again and I just bought 4 new pens its bullshit.
Don't buy electronics from ooze they…
Don't buy electronics from ooze they fail and they will not cover you with the warranty
Horrible Customer Service
It's my fault since I didn't check the reviews first. I ordered 10 days ago and they want me to contact the USPS to search for my order. Next stop is my bank.
Thieves!!!😡😡
Thieves!!!😡😡 They don't sell the chargers with their pens. Their chargers are antiquated and no one sells them other than ooze. $15 to get a charger to me. The thing is going in the garbage. $30 for a pen total. Bullshit!!!
I should have read the reviews.
Sent a broken product and told they won't do anything
They sent me a broken product and refused to replace it because I used it not knowing it was broken. Didn't bother to look up or ask about my warranty either. Terrible customer service. I never plan to buy from here again and will recommend everyone to stay away from them as a waste of time and money.
Ordered four bangers
Ordered four bangers, half of them were broken in transit. Company said, "oh you should have bought purchase protection, too bad for you ". F these clowns, your local shop has the same thing for cheaper.
Buyer beware AWFUL business ethics
Should have researched before ordering. I had a similar issue with delivery like others here and the company claims they can't do anything *policy. Will be heading to the BBB next.
Iordered a device before reading the…
Iordered a device before reading the reviews as i had previous experience with ooze products
After readibg the reviews i had a panick atta k amd contacted ooze
I did get a response in two days
I did recieve my order in a timely manner
It arrived 90% charged in the paclaging and worked right out of the box
The device is an ooze hover
My only complaint would be the heat function may work better if the elements were closer to the tip
However i utilize cannabis for temper and emotional issues and anxiety
Not just to obtain feelings of euphoria
That being said,i do not consume nearly as much as i used to
I do however reside in humboldt county
My personal experience with ooze is quite satisfactory and the hover is a decent choice for fairly compact portable concentrate device
Thank you ooze
Stay viscous✊️
Ok well they are cheap and legit but,I…
Ok well they are cheap and legit but,I bought a tye dye mystery box 2 of them one for myself and 1 for a friend they were tossed in a box they weren't separated worth it yes,then I bought 2 of the 520 mystery boxes and 2 of the may mystery boxes well it was all tossed in a bag and to.top it all off with my friends 2 were tossed in the bag,we got.between us 4 of the same items and not just 1 item of 4 multiple items,I can see 2 of the same item in a mystery bag but,4 items really and customer support was bull.they don't have control what goes in really cause I bought other items than the mystery boxes,buy,their items yea but,I dont recommend any mystery boxes except the tye dye one, cause the other mystery boxes are a crock of crap.
I would've gave 0 if I could
I would've gave 0 if I could. The company doesn't seem to wanna honor its warranty, and chooses to ignore customers. Like literally, they told me if I continued to email them about the product that they were going to block me. Wtf, definitely the worst customer service I've ever experienced. If u actually want someone to help u when you're having problems with product, DO NOT purchase from ooze. I almost feel like someone is playing a joke/prank on me because it's so crazy how bad their customer service really is. Like I can't even believe that they are in business, the way they're acting is 💯totally unprofessional and no one should purchase from them. It sucks because some of their products are decent, but their customer service is a 0. I know 💯 that product is faulty and they're telling me different, that they tested it and its working. I told them when I send them a video of it not working after I receive it back, if they will finally do their job. But they didn't even respond, pretty sure they don't really have any intention of actually helping anyone 🤯
automatic, copy paste customer service.
Been using ooze products since I was fresh out of highschool and I am currently 27. I've submitted a warranty claim in the past with no issue, but with my most recent purchase, they refuse to honor the warranty with no valid reason, and the responses from the customer service is pure copy/paste automatic responses. The company used to be better, but it seems they have lost their integrity. Batteries usually can last a decent time if kept in good condition, but every product I bought from them eventually just stops wanting to charge and becomes unusable. I like the temperature settings on the twist 2.0s but their customer service is so bad that nothing makes up for it.
I wish I could give 0 stars
I wish I could give 0 stars, because if I could I would. I used to purchase from this brand frequently for their inexpensive and quirky products, but my most recent run-in with customer service has me genuinely baffled. I wish I read these reviews here before purchasing from their site again. They clearly delete negative reviews on their site and I didn’t even consider that.
I purchased two 510 batteries from their site early May, and both arrived fairly quickly, although they were delayed from the original arrival date. One of the batteries works just fine, but the other did not fit my cartridges despite saying it works for 1g. I registered the products and immediately reached out to customer service letting them know this product is unusable to me and it is still in the original packaging. I didn’t even ask for a refund, I asked for store credit so I could buy something that will work for me! I still wanted to purchase from their site and give them my business.
This was their response:
“Hello,
Unfortunately, we would be unable to help as the device is working. The battery works with most standard 1g 510-thread cartridges. However, if the cartridge has a long mouthpiece, or is larger it may not fit. We apologize for the inconvenience!”
Wouldn’t that be nice to maybe put in the website description before I purchased the product? The circular mouthpiece cartridges are the only ones that fit, anything else will not unless it is .05g. It should be standard, not “recommended,” if it is the only thing that fits!
I responded saying this feels like an inaccurate product descriptions to me, and I would just like a refund to my account so I could repurchase something else. Again, met with denial in a one sentence email. I truly feel like this isn’t a crazy request, as the product was $15 at most. I was fully ready to hop back on the site and re-order.
So, I write a negative review on their website oozelife.com just like I’m doing here, and post it. I check the next week to see if there’s any more negative reviews, and mine is no where to be found. Coincidentally, there are no one star reviews on the product, only 2+. Posted again, and the same thing happened. My review is non-existent despite my account receiving points saying I left a review weeks ago.
This whole situation just left me pissed and $15 is such an odd hill to die on. It’s not a lot of money by any means, but as a consumer I try to not waste my money on unusable items. I was a regular customer but now I will be bringing my business elsewhere because wtf?
AI support misinformation and faulty products
I don't remember having many strong issues with their 510 thread products back 10 years ago.
Now, they've went further into a lack of quality with a very, VERY unclear warranty.
The product in question is known as the "Pinch." It is a two piece unit, a mouth piece that separates into three pieces (Main housing unit, a screen, and an area to hold the screen) The instructions were to load the product, it runs for 180s and is inoperable for 120s to be useable again.
Two weeks into ownership, the mouth piece cracks and the magnets are popping out with it. They have me wait additional time before the mouth product is available. I buy some, and make a claim. They decide to only refund me for one of the pieces I bought, I had to still pay s&h and taxes on one of them.
Twelve days later, there's a hairline fracture.
My idea is that the ceramic and magnets on the device get too hot and need even MORE time to cool down between use, otherwise a metal magnet and ceramic piece running between 325~425 degrees can not handle the timed use and WILL break consistently.
I had warned them in the e-mail about this, and now have followed up telling them that the item needs to be removed from sale at all. They need to raise the price of the product to accommodate the warranty more if they wish to keep the product, as with ordinary use within the items ruling, it will break and you will buy more replacement pieces, rendering an affordable product to become a repairing money sink.
Their websites customer support is ran by AI, and you'll only get a customer response if you call out their AI. Their AI made mistakes and I responded that having AI run customer support issuing misinformation wouldn't be well for the brand.
The e-mail I eventually stopped getting responses since I complained on how much of a bait and switch this feels like with faulty products.
Their 510 batteries are probably OK for use, but flower based vape products that have a too good to be true price tag definitely have quality issues.
BUYER BEWARE
Probably should’ve read the reviews…
Probably should’ve read the reviews before ordering. Firstly customer service is almost nonexistent! I paid for EXPRESS shipping , like an extra 15 dollars just for my package to be sent via regular mail. They blame in on processing time, but my order took exactly one day to process. I’ll never order from this site again. Not to mention the first item ooze bot & and doesn’t even work
Junk products, junk customer service
Wish I could give zero stars. I’ve been ordering from Ooze for years — and have overlooked their consistent quality issues due to their low price points & slick design. But I just received a package that was so flimsy it had been ripped wide open in transit — the post office itself had marked it “received unsealed” and one of the two items inside was missing. Ooze refused to replace the item or take responsibility at all. Meanwhile, the other item — the one that did make it here — broke on first use. Junk products & junk customer service — will never order from Ooze again.
I made a purchase with Ooze Life and got screwed!! Shop elsewhere!!
I made a purchase with Ooze Life for 150$. When I received my order it was broken and didn't work. I reached out to customer support, witch is garbage!!!! They're gave me the run around and haven't done anything to make it right. To anyone who is thinking about ordering or purchasing a Ooze Life product I highly recommend that you don't!!!! Shop elsewhere!!
Awful experience !!
Awful experience !!! They do not take any returns if opened on c core devices .. haha ok so I get it and it doesn’t work and i can’t send it back ! Hahaha worst company experience ever.
You call and they just say they can’t do anything for you . They offer 2-3 day shipping . For 7$ and then for expedited 1-2 days they charge 14 dollars . I took the 14 expedited and it didn’t come for 15 days . There was an obvious issue with the order but they wouldn’t do anything ! They said we can give u 7$ back for expedited but why would that even be close to fair ! I didn’t even get it within the regular ship window and it was broke !!!! Do not trust ooze ! They are terrible customer service and awful return. Policy . Stay away .
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