Opticsonline Avaliações 

260
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Great price. No email confirmation from my order, which concerned me but I was eventually able to get in touch with customer service and they were very helpful.

Avaliado com 5 de um total de 5 estrelas

I was actually not for buying expensive glasses but it was needed for me becasue my last cheap one broken in one year, and it's too soon :( This time I am decided to buy somethign nice and expensive,... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’m from Saudi Arabia , Honestly , i sent them my prescription by what Aap , and they helped me to find my contact lenses and sent them to Jeddah in 2 days by DHL . Do not hesitate to contact them by... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had 3 pairs of lenses replaced in my existing frames after my prescription had changed. The service was excellent as they sent someone to my villa and picked up the frames. After they viewed my glas... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de óculos de sol
  2. Fornecedor de Lentes de Contato
  3. Atacadista de produtos óticos

Sobre Opticsonline

Informação fornecida por fontes externas variadas

WHY OPTICSONLINE

Opticsonline.ae is one of the best and most honored online store for both sunglasses and eyeglasses. Opticsonline is the right place for the top brands, latest styles and trends. Opticsonline has gained an awesome reputation in the field of optical just because of it’s brandy collections and offers.

OPTICSONLINE COLLECTIONS

Opticsonline’s eyeglasses and sunglasses collection are designed to meet the requirements of your lifestyle. Opticsonline is proud to provide a huge range of shades & styles of eyeglasses. Any kind of design, shape or anything what you are looking for, we have got it.

FAST DELIVERY

Opticsonline love to make you see the world more clear and more beautiful. All the available in-stock items mostly shipped out within 1 working day, expect for those which are out-of-stock.

CUSTOMER SATISFACTION

Opticsonline’s motto is customer satisfaction first, Opticsonline provide the best customer service. If for any reason you are not satisfied with your order, you have 15 days to let us know and send the product back. Our customer service is always here to help you at info@opticsonline.ae or you can call us on +97142274769.

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

260 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(260)

6 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

While the price was very competitive

While the price was very competitive, my biggest issue was the delivery. I first got a call saying my order will be delivered the next day (which was great), butt then past 12 midnight my door bell rings...and rings... and rings... which forced me to get out of bed and collect this delivery. WHO Delivers at this time???
Not going to order from you again.

9 de fevereiro de 2021
logotipo da Opticsonline

Resposta da Opticsonline

Dear Warren Senewiratne
we value your feedback. As all our deliveries are recorded with the time stamp. We share with you the time when the shipment was collected and the time when it was delivered. It was unusual that delivery can be done this late. However, we have initiated an investigation in this matter and we will respond to you in due time

Avaliado com 5 de um total de 5 estrelas

Very good and prompt service with the…

Very good and prompt service with the correct product and the adding of extra lenses and solution was really appreciated.

11 de janeiro de 2021
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Resposta da Opticsonline

Thank you so much, ted, for sharing your experience with us, Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you

Avaliado com 5 de um total de 5 estrelas

Excellent personalised service

Excellent personalised service. The staff I dealt with was Faheem who provided me with their WhatsApp number, and delivered the order earlier than promised. Faheem was very responsive on WhatsApp message and kept me in the loop with the delivery. Excellent service altogether. I highly recommended this company.

31 de dezembro de 2020
Avaliação não solicitada
logotipo da Opticsonline

Resposta da Opticsonline

Thank you so much, Varun, for sharing your experience with us, Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you

Avaliado com 5 de um total de 5 estrelas

Fast service & nicely packaged.

9 de dezembro de 2020
logotipo da Opticsonline

Resposta da Opticsonline

Thank you so much, Delia Watts, for sharing your experience with us, Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you

Avaliado com 5 de um total de 5 estrelas

Amazing and fast service

Amazing and fast service, I ordered contact lenses for my brother who lives in chicago and they arrived there in less than a week! Would love it though if tracking information were provided in an email just so I would know when the shipment will arrive👍🏼 Other than that small note, everything is great.

2 de novembro de 2020
Avaliado com 5 de um total de 5 estrelas

Great experience as always

Great experience as always! Appreciate that we were able to change the delivery address via phone and insure that delivery is still on time. Thank you

19 de outubro de 2020
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Resposta da Opticsonline

Thank you Anna Alexeeva for sharing your experience with us ,

Avaliado com 5 de um total de 5 estrelas

Excellent Service and Prices

I had 3 pairs of lenses replaced in my existing frames after my prescription had changed. The service was excellent as they sent someone to my villa and picked up the frames. After they viewed my glasses, they made recommendations on the types of lenses w/ coatings. Their lenses are 300 AED cheaper than the shops in the malls (for Crizal Prevencia Air Wear). The replacement took only 3 day and they were delivered back to me. My experience with Opticsonline.ae was excellent, I highly recommend them.

4 de outubro de 2020
Avaliação não solicitada
logotipo da Opticsonline

Resposta da Opticsonline

Thank you Dickson Yip ,We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Avaliado com 5 de um total de 5 estrelas

Easy ordering process

Easy ordering process. Super quick delivery.

29 de setembro de 2020
Avaliação não solicitada
logotipo da Opticsonline

Resposta da Opticsonline

Thank you so much, Akemi Hoshi, for sharing your experience with us

Avaliado com 5 de um total de 5 estrelas

perfect

perfect, thank you very much

26 de setembro de 2020
Avaliação não solicitada
logotipo da Opticsonline

Resposta da Opticsonline

Thank you Guillaume Tanguy We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Avaliado com 5 de um total de 5 estrelas

Great service and fast delivery

Great service and fast delivery! Would recommend them to anyone ...

14 de setembro de 2020
Avaliação não solicitada
logotipo da Opticsonline

Resposta da Opticsonline

Thank you so much, Thomas, We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Avaliado com 5 de um total de 5 estrelas

Excellent first impressions!

Products are as described. Delivery time, considering a public holiday, was excellent.

25 de agosto de 2020
Avaliação não solicitada
logotipo da Opticsonline

Resposta da Opticsonline

Thank you so much, Hamada Salah, for sharing your experience with us.Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you

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