From beginning to end , my experience with the entire optilase team from front facing staff to the nurses , receptionists , optometrists and surgeons have been FIRST CLASS !!! They made my journey and... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
From beginning to end , my experience with the entire optilase team from front facing staff to the nurses , receptionists , optometrists and surgeons have been FIRST CLASS !!! They made my journey and... Ver mais
A empresa respondeu
Had my LASIK procedure done this year at Optilase Belfast and honestly couldn’t recommend them more. From start to finish the whole experience was brilliant. Macy discharged me after my surgery and... Ver mais
A empresa respondeu
Whilst this organisation has a a high standard of optometrists and surgeons, their quality of service is abysmal. I have had appointment times changes without notice, conflicting advice given, missi... Ver mais
A empresa respondeu
One day post op and I can see perfectly! Everyone at Optilase were so helpful and reassuring. There is nothing to be worried about! It was the slightest bit uncomfortable but it only lasted a few se... Ver mais
A empresa respondeu
Optilase is Ireland’s leading laser eye, lens and cataract surgery clinic. As one of the first private clinics to be established in the country, we are renowned for providing exceptional vision correction surgeries in Ireland. As a family-owned Irish business with a dedication to providing exceptional care and outcomes, with leading medical experts including Ophthalmic Surgeons, Laser Optometrists, and medical staff. We use sophisticated medical technology to provide the best laser, cataract and lens surgery corrections.
Clinics Nationwide, Northern Ireland, Irlanda
Respondeu a 24% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
How fast and easy the process was made it all an easy procedure . Couldn’t recommend enough
Well I went for the test and was given a honest opinion and felt it was trustworthy
I was so nervous on the day of surgery but the staff were amazing, they spoke to me at all times during surgery. The after care was amazing as I had a little bit of discomfort a few days later but this was sorted in no time. Amazing from start to finish and the after care was very comforting.
Great experience - staff were lovely and extremely helpful
The whole process was smooth and informative. I'd recommend it to anyone who is even contemplating getting LASIK.
Absolutely amazing experience from start to finish! The guys in Optilase walked me through the whole process and very diligent in my follow up.
Thrilled with the results and would recommend to everyone!
Surgery was successful and all interactions with optometrist however multiple issues with communication and issues with appointments etc
It was a very pleasant experience.
Procedure itself was great and so much aftercare which put me at ease. Only downside is I had to get a different lazer eye surgery than I was initially told during my consultation because they didn't spot my eyes were not suitable for the original one which led to a longer healing process
Thanks so much to everyone in Optilase such a great experience x
All was great, I was happy to have a free consultation. But I didn’t really like that before my appointment Optilase asked me to provide a card details in case I didn’t show up. Also I had a list of questions I wanted to discuss on my consultation, but I felt pressure, like we didn’t have time to discuss my questions. I believe it is not professional. I understand that your staff is dealing with all this every day but for me it is very important decision so I would be happy to know all my questions can be answered
Very quick and efficient when there. Staff are nice and pleasant. Excellent value for money compared to competitors. Have recommended to friends. Had it done around Sept 24 and never had any problems.
All the points were explained to me and all answered fully
The clinic was immaculate and the staff were so friendly and kind. I felt so well looked after. The procedure was so fast and efficient. It has been life changing having perfect vision. I wish I had done it sooner
Amazing from start to finish
Wish I had gone to optilase years ago
Very friendly and professional.
Sean
Staff were all very kind, I only had one issue which was a slight miscommunication the day of my consultation where I was informed the day of the lasik would only be a 15 minute process. However it was a 2-3 hour day between scans and consenting, aside from this I would highly recommend optilase
Optilase advertise a 15% reduction. When we attended for a consultation we were informed that this did not apply to my wifes treatment. They requested a 500 Euro deposit, which we paid unfortunately.
The people and staff were lovely, follow up appointments great. The only let down was the administrative side. i had several issues with appointment times and dates where appointment date was booked but confirmation that came through was a completely different date.
Also for first appointment I was told if booked surgery/procedure within 1 month that I would get €500 off. There was only one possible slot during that time that I could have booked.
Also, I was not told that I couldn’t travel for 2 weeks.
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.