Optimalprint Avaliações 

275
O TrustScore é 3 de um total de 5

2,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

The company is run by AI. There's no real human behind this company. I ordered my artwork on 15 August, and they promised to deliver it by 19 August. I am writing this review on 25 August. The... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Received photo album a bit than normal schedule day. Quality is good. My family liked it. * Print and paper quality is good and compact * May need to improve the response time when designing the... Ver mais

Avaliado com 4 de um total de 5 estrelas

Fast and efficient way to create a photo book album no doubt about that. especially when you're in a tight schedule. However, it would better if there was ideas given to create the photo book better l... Ver mais

Avaliado com 4 de um total de 5 estrelas

I did a 300+ photos in your photobook software within 1 hr.. uploading was fast and I did found any issues accept that certain photos cannot be compressed making the photo looking incomplete as the bo... Ver mais

Detalhes da empresa


Informações de contato

2,9

Bom

O TrustScore é 3 de um total de 5

275 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 93% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,9

Todas as avaliações

(275)

35 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

I would recommend!

I've recently print a canvas, a poster and a photobook. I am satisfied with the quality of the print. It would be great if more features can be allowed in the software used to create the photobook, like inserting stickers, or inserting and positioning text on the photos. What I like about this company is that the annual subscription includes unlimited free shipping, which really helps save money! Delivery was fast too!

20 de dezembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Colourless

very disappointed with the Canvas received today, the colour of the photo printed on the canvas is very faded off, very bad printing, wont recommend anyone to do any printing from them, wasted money and yet cant display your photo canvas at home due to the extreme bad printing.

6 de janeiro de 2023
Avaliação não solicitada
logotipo da Optimalprint

Resposta da Optimalprint

Hi Edmund,

Thank you for your feedback. We sincerely apologize for the inconvenience this may have caused you.

We'd love a chance to make this right so we have sent you an email to resolve the issue.

Sincerely,

Vince
Optimalprint

Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience. Created customer Holiday Cards using their website - easy to use, logical. Cards came in a few days. Very high quality printing on heavy stock (I upgraded to glossy finish). Envelopes were also good quality. Will use them next year.

6 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great! liked your end product.

Received photo album a bit than normal schedule day. Quality is good. My family liked it.
* Print and paper quality is good and compact
* May need to improve the response time when designing the album
* May provide plastic cover like book cover to protect the album.
* After selection of photos application can provide template to render automate instead of single photo on each page.

30 de novembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Passed Deadline, nothing received, no help rendered.

Painful experience. Made my orders 1+ week in advance and expected a delivery as they have indicated within Singapore to be 2-5 business days. Worst mistake ever. Item status was stated as delivered but did not reflect at the delivery vendor. Upon daily check in (due to urgency and importance of the items), they were not able to provide any assistance or support to help w the push for an update, insisting to wait until the deadline was missed. So here i am, with a missed deadline and nothing on hand. and I receive a system operated reply to wait again. if that was the case, please do not indicate inaccurate lead times to mislead consumers. To think i even wanted to sign up for a Plus membership if the experience was good. Alerting all future consumers, i hope you have a better experience than me and take a risk that is worth your while.

17 de novembro de 2022
Avaliação não solicitada
logotipo da Optimalprint

Resposta da Optimalprint

Hi Ashley,

Thank you for your review and for bringing this to our attention. We work hard to exceed our customers' expectations and we appreciate your feedback.

Our support team is available 24/7 here: https://support.optimalprint.com/hc/articles/360001447305, please let us know your order ID so we can locate your order and the team can help you further.

Kind regards,
Madalina
Optimalprint Support Team

Avaliado com 5 de um total de 5 estrelas

Good quality

Good quality, love how we are able to upload guest names and it will be printed on the cards. Very fast delivery!

9 de novembro de 2022
Avaliado com 5 de um total de 5 estrelas

exceeded expectations

I was disappointed when the expected delivery at check out differed from the expected delivery at the start of placing order. However, they eventually exceed my expectations and had my order delivered on the actual day that it was needed so that i could gift it on time. Good value for what was ordered.

29 de outubro de 2022
Avaliado com 5 de um total de 5 estrelas

Excellent hardcover photobook

Ordered a hardcover photobook and the whole process was very smooth. The online platform for designing was simple and easy to use, just drop in the pictures and adjust -- very intuitive. And the payment was fast and problem-free as well. When my photobook was dispatched I received an SMS to update me, and I received it at my doorstep via courier a day later. All in all it took 7 or 8 days from my order to delivery. The best part is that the photobook quality was excellent! Clear and bright pictures. Looks even better than on the screen. 2 thumbs up!

4 de novembro de 2022
Avaliado com 5 de um total de 5 estrelas

Happy Purchase!

The first batch of card was not sharp due to the file not being it’s original. But the company gave us another chance to redo and reprint. Super happy with the second batch of cards when I receive it! Thank you optimalprintsg 😊

5 de novembro de 2022
Avaliado com 5 de um total de 5 estrelas

SUPER LOVE IT

Chanced upon Optimalprint whole trying to get my wedding album printed. The whole process was such and breeze and I LOVE IT so much!! They have a fuss free drag and drop system to get your photos uploaded in the album that you want to make. And I get to arrange my photos and have a preview of how it would look like! Love the special feature of adding my own captions too!! Delivery was a surprise cause it only took a week for everything to be done and delivered! Very very impressed with the quality of the booklet and pages for the price paid too!

22 de outubro de 2022
Avaliado com 5 de um total de 5 estrelas

Great quality

Great quality. Fast delivery as they are based in SG. This is my 6th time purchasing a photobook for my colleagues, Optimalprint never fails me. This round ordered 15copies and it's all in good condition. Their platform is user friendly too. Highly recommended 🤩🤩🤩

21 de outubro de 2022
Avaliado com 1 de um total de 5 estrelas

poor quality

quality is quite bad compared to photobook. the canvas finishing is v poor and cheap material.

12 de outubro de 2022
Avaliação não solicitada
logotipo da Optimalprint

Resposta da Optimalprint

Hi Finn,

Thank you for your feedback. We are sorry to hear that you are not satisfied with your order.

We'd love a chance to make this right but we couldn't locate your order in our system. Could you please contact us at https://support.optimalprint.com/hc/articles/360001447305 so we can assist you further or provide us with your order number by updating your review?

Sincerely,
Oscar
Optimalprint

Avaliado com 5 de um total de 5 estrelas

Fantastic service and products

Fantastic service and products! Highly recommend Optimal Print. They use PayPal which made payments a cinch for me and plus they deliver to the countries which for me was important. Managed to send my custom calendars to France and India from Singapore. Hassle free delivery service. Keep up the great work OptimalPrint 👍 👏

6 de outubro de 2022

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais