The company is run by AI. There's no real human behind this company. I ordered my artwork on 15 August, and they promised to deliver it by 19 August. I am writing this review on 25 August. The... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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The company is run by AI. There's no real human behind this company. I ordered my artwork on 15 August, and they promised to deliver it by 19 August. I am writing this review on 25 August. The... Ver mais
A empresa respondeu
Received photo album a bit than normal schedule day. Quality is good. My family liked it. * Print and paper quality is good and compact * May need to improve the response time when designing the... Ver mais
Fast and efficient way to create a photo book album no doubt about that. especially when you're in a tight schedule. However, it would better if there was ideas given to create the photo book better l... Ver mais
I did a 300+ photos in your photobook software within 1 hr.. uploading was fast and I did found any issues accept that certain photos cannot be compressed making the photo looking incomplete as the bo... Ver mais
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 93% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The company's website was very easy to manoeuvre and straight forward. It wasnt laggy and instructions were clear! Products and services were really catered to what I needed and clear of what they were providing
Easy navigation
Good value
Great printing - photos were sharp and words clear.
Much Needed App but can be made more user friendly.
Loading the album is easy, thank you.
Editing - adding and moving the photos it is not as easy.
Adding text, location and comments can be made easier.
The app glitches and freezes.
Super fast delivery! Pleased to receive photobook within 1 week from ordering!
We printed out our wedding photos into 3x posters 50 x 70 cm. The quality of the photos were poor and not up to my expectations. The frames were flimsy as well and hard to install. We got it on a 50% sale so I guess I cant complain that much, but definitely not worth at full pricing.

Resposta da Optimalprint
Easy to use interface, very fast printing and delivery
What I Lay-out it came in nicely and fast. It deliver well the quality and printing .
Very good quality and fast delivery. Definitely will recommend and use their services again!
The printing i received on canvas is very faded. I was honestly very disappointed, i am honestly thinking to turn my digital print into a business but the printing is just too faded.
This is my order number: 25220440.
P.S I changed it to 4 stars from 1 because I believe customer care is extremely important and I appreciate them getting back to me so quickly and turning the experience around. Excellent customer service!

Resposta da Optimalprint
order No 24988424
The two photobooks I ordered a month ago have not arrived yet. I thought it was printed in Singapore, but it has been stopped by mail from Frankfurt. I didn't make it in time for a farewell gift for my dear friends. It's a pity that I wasted my time and effort. where is the photobook? I track daily, but it doesn't update.

Resposta da Optimalprint
App connects seamlessly with Google photos. Albums came out great!
My product has still not reached me. PLEASE DO NOT BUY FROM THIS SITE

Resposta da Optimalprint
Experience with optimal print was excellent, received our gold frames & digital art print within a few days of placing order! And they look gorgeous!
The photo book was meant to be an anniversary gift.
Expected delivery date was 24-26.01 according to optimal print.
According to DHL tracking on 26.01 it was only departing Frankfurt (to go to Singapore).
My anniversary surprised is ruined and I am very disappointed.

Resposta da Optimalprint
The delivery is taking longer like hell. When tried to buy it, it was stated the item will be delivered from singapore. Until now the item in Germany

Resposta da Optimalprint
Great quality printing, fast delivery, responsive customer service. Very pleased with my calendar. However, online design tool is a bit glitchy, requires some patience!
I’m super impressed with the delivery. I Didnt understand how to use it actually but just winged it. I didnt knkw that we could change the colour of the book. Will definitely buy again if need!
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