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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Ordered 2 Cordless Spring Loaded Roller Blinds - exactly the same as a blind previously ordered from Order Blinds. When the 2 new blinds were installed, it became apparent that there were no... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Perfect Fit Roller Blinds. Well packaged for delivery. Easy to assemble and install. Excellent customer service (thank you Stacey) promptly sending out replacement clips after I measured bead depth in... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had a slight issue with my blinds and Stacey in customer service was outstanding, Keep me updated throughout the process of my order, went out her way to assist. She is a real credit to the company... Ver mais

Avaliado com 5 de um total de 5 estrelas

The replacement blind slats arrived to freshen up all of my lounge windows with a clean fresh look, lovely quality, just what I ordered and the sheer gives me privacy whilst allowing light and vision... Ver mais

Detalhes da empresa

  1. Loja de Persianas

Escrito pela empresa

Choose from our huge range of window blind solutions including rollers blinds, shutter blinds, vertical blinds, roman blinds and more, all made to measure in the UK. You can trust in us for easy ordering, market leading quality, best prices all year round and excellent customer service.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

471 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Brilliant experience.

Really, really good quality at about half the price of John Lewis.

Seriously impressed with my sunscreen roller blinds. These guys deserve to be much more well known. From the amazing care taken over the packaging, to the actual build quality of the blinds, it's a straight 10 out of 10!
I've literally just ordered more.

10 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ordered made to measure blinds for…

Ordered made to measure blinds for patio doors but the blinds do not hold the closed position. Carried out troubleshooting guidance and no difference. A blind that does not stay down is pointless but they use distance selling regs to get out of any return, avoid at all costs dealing with them.

1 de fevereiro de 2026
Avaliação não solicitada
logotipo da Order Blinds

Resposta da Order Blinds

Thank you for your feedback. We are sorry to hear that you have experienced difficulty with your blind and appreciate you bringing this to our attention.

We would like to reassure you and our customers that we have been actively working with you to resolve this matter. As an online made-to-measure retailer, we rely on photos or videos to help our technical team accurately diagnose any issues and ensure the correct solution is provided as quickly as possible.

We have requested a short video so we can confirm the cause and, as already offered, we are happy to proceed with your preferred resolution, including arranging a replacement or providing a refund if a fault is identified. As soon as we receive this from you we will proceed as you wish.

Our aim is always to ensure every customer receives a fully working product and is satisfied with their purchase, and we remain ready to resolve this for you as soon as we receive the requested information.

Kind regards,
Customer Support Team

Avaliado com 1 de um total de 5 estrelas

Ordered a personalized blind

Ordered a personalized blind sent over picture they said could do it sent me the proof which had black background as it should have I approved it received very shoddy blind wrong colour grey not black they continue to says it is not there fault even though the wallpaper company has confirmed it is black won’t refund my money please
Don’t use them if I could attach a picture I would so you could see for yourselves also I have just been advised from another the print is severely pixelated hence the blurring of the flowers so not only wrong colour but severely pixelated

2 de fevereiro de 2026
Avaliação não solicitada
logotipo da Order Blinds

Resposta da Order Blinds

Thank you for taking the time to leave a review. We’re genuinely sorry to hear that you’re unhappy with your order and appreciate the opportunity to clarify the situation for future customers.

We completely understand how disappointing it is when a custom product doesn’t meet expectations. In this case, however, the blind was produced exactly from the image file supplied and the proof that was approved prior to printing. While the background may have appeared black on screen, the actual colour in the artwork provided (and shown in the approved proof) was a very dark grey rather than a true black. This was verified using colour references from the supplied file.

We were not informed at the time of ordering that the blind was intended to match an existing wallpaper. Had this been raised beforehand, we would have advised against proceeding, as blinds and wallpapers are manufactured using entirely different materials, inks, and printing processes. Because of this, achieving an exact colour match between the two is not possible, even when using “true black” artwork.

As the blind was custom-made and printed exactly as approved, we were unable to offer a return or remake. That said, we did acknowledge your disappointment and offered a partial refund as a gesture of goodwill, despite the order being fulfilled correctly.

We always encourage customers to raise any specific matching requirements before production, and we’re happy to advise honestly to avoid situations like this. We’re sorry this experience fell short of expectations, but we’d like to reassure future customers that we stand by our proofs, our processes, and our terms for custom-made products.

Avaliado com 4 de um total de 5 estrelas

Kitchen blind - good end result

Faulty printing on first blind supplied. Attentive customer services throughout. Replacement blind supplied without quibble. Very satisfied with print, fit and pattern.

23 de dezembro de 2025
Avaliação não solicitada
logotipo da Order Blinds

Resposta da Order Blinds

Thank you so much for taking the time to leave such a lovely review.

While we’re sorry that the first blind wasn’t perfect, we’re really pleased to hear that our customer service team was able to resolve the issue quickly and that you’re happy with the replacement. Ensuring our customers are looked after and satisfied with the final result is incredibly important to us.

It’s great to know you’re pleased with the print quality, fit and pattern, and we truly appreciate your understanding throughout the process. Thank you again for choosing us and we hope you enjoy your new kitchen blind for many years to come.

Avaliado com 5 de um total de 5 estrelas

Ordering was relatively easy

Ordering was relatively easy, the delivery was excellent, packaged very well the quality of the blind and mechanism was very good, extremely pleased with the luxury cassette i optioned for. Customer service was good also with Stacy who was mor than helpful with my installation query. Will definitely be using them again when ordering my next blind . Well done them 👍

19 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Lovely blinds

We ordered 5 blinds in various sizes, all arrived in good condition and are of excellent quality.
We got the covers for the blind rolls called the luxury roller system, and the decorative material covering them had air bubbles in it, I was able to remove them by smoothing with a soft damp clean cloth.
Might be worth flagging up during manufacturing.

17 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Awful experience with Order Blinds

Awful experience with Order Blinds. Ordered perfect fit roller blinds for two windows & french doors, Order Blinds sent incorrect frames on three separate occasions. I have given up with this company & not prepared to give the company a 4th chance to get it right. I have requested a refund.

15 de dezembro de 2025
Avaliação não solicitada
logotipo da Order Blinds

Resposta da Order Blinds

We’re very sorry to hear about your experience and we do understand how disappointing and frustrating this must have been.

As a made-to-measure, online-only company, all Perfect Fit blinds are manufactured strictly to the measurements entered at the time of ordering, as we’re unable to measure in person. The initial frames were produced correctly to the original sizes provided, which were later found to be incorrect. We do apologise that a subsequent replacement was affected by a human input error on our part.

A refund has been processed as requested and we’re sorry that on this occasion we were unable to resolve matters to your satisfaction.

EDIT - Hi Claire, to confirm the refund has been processed via Paypal as advised, unfortunately we have no control over the length of time it takes for PayPal to process it once we've confirmed it but hopefully it shouldn't take long.

Avaliado com 5 de um total de 5 estrelas

We loved the pattern and were able to…

We loved the pattern and were able to obtain a sample of the fabric which gave us the confidence to place our order.
Short lead in time for this made to measure Roman blind.
Concise details and fixing instructions.
Very satisfied.

11 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent company

Blinds arrived quickly and very well packaged. Good quality fittings and very nice blind. I would definitely use this company again.

25 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic service and good quality…

Famtastic service and good quality product. Stacey was brilliant at organising the correct blinds for me and arranging for them to be delivered in time for me to instal before undergoing a surgery. Would reccommend this company.

3 de novembro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Fabric query

Spoke to Dominika Farys regarding a query with blind material (not yet ordered) and she was very helpful and is sending ma a sample.

10 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quality Blinds

The quality of the blinds are excellent. We have bought from other suppliers before but after buying from Order Blinds we'll never go elsewhere. The customer services are also excellent and replaced a faulty part within 24hrs.

16 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great choice of blinds sent samples in…

Great choice of blinds sent samples in the post we chose what we liked. Very easy to order, received on time very happy with the service and quality the price was great too. Would definitely recommend

29 de outubro de 2025
Avaliação não solicitada
logotipo da Order Blinds

Resposta da Order Blinds

Thank you so much for your lovely review! We’re delighted to hear you found the sample process helpful and that you’re happy with your new blinds. It’s great to know everything arrived on time and that you were pleased with the quality and price. We really appreciate your recommendation and hope to see you again in the future!

Avaliado com 5 de um total de 5 estrelas

Fabulous Customer Service - Well Done May

We originally ordered 3 Roller Blinds a couple of weeks ago - Ordering on line was simple & great - Blinds arrived on time - lovely quality and a great price - We then decided to order 2 more last Friday - I then received a generic email yesterday to say there was a Black Friday deal with 15% off - Contacted Order Blinds regarding this as of course it was a saving of £28.70 to us - FABULOUS Customer Service from May the Customer Service Manager - Straight away I received a response to email - no quibbles at all refund of £28.70 back into my account - This is the sort of Company that deserves 100% Praise for it’s Customer Service - May is an absolute credit to the Company - Thankyou for such fabulous service it is appreciated - Well done Order Blinds - If you want quality at a great price I would suggest here

20 de outubro de 2025
Avaliação não solicitada

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