Order Blinds Avaliações 471

Ordered 2 blinds similar in size different colours.
Mad them both the same. I was made to send numerous photo & video evidence to prove their error. They agreed to replace & wouldn't guarantee remake time, having already waited 2 weeks for them.
Promised to be informed of delivery time, they didn't. Had to chase & after a further 18 days, they hadn't even started to make them.
Gave up & got my money back, which at least they were prompt with! Must have plenty of experience of that process.
Poor customer service & response times.

Ordered a daylight blind, they shipped a black out blind, not by mistake but they simply do not understand the difference. Complete idiots 💯

Quick delivery within the timescales given. Easy to follow instructions and easy to fit.

Easy to deal with helpful staff, product top quality and very easy to fit.

We ordered several samples with varying degrees of transparency and have now installed the 3% version in our kitchen. Perfect for filtering out the morning sun!

Gorgeous blinds, excellent customer service. I wanted something for the patio doors which would keep the flies out in summer and allow the digs to come and go as they please. Sheer vertical blinds without chains means the room is still flooded with light and the digs can walk through them whenever they like.

My made to measure blinds are lovely and just what i was looking for. They fit perfectly. Excellent customer service, they respond quickly and answer any questions you may have. Have had a very positive experience with the company and would highly recommend!

High quality Privacy Blind. Easy to fit.
Rolls up/down without straying and jamming...listen up other manufacturers!
Incredibly well packed for courier dispatch.
Can't remember, delivery date.
I will be using your company again.
C.B. TQ14

Overall a great product. The fitting is relatively simple and once in place it looks fantastic. The cover at the top looks super smart. Took off one star as the blind wasn’t fitted in the right direction but this was easy to fix. There were also a couple of marks on the blind which again we’re easily removed and fabric on the cover at the top wasn’t fully glued down but it just needed flattening and its been perfect ever since. In terms of measuring you get a few millimetres adjustment but you do need to be precise. If anything I’d go one or two millimetres over if I was to order again. Overall very well made, blocks out loads of light, the blind material is heavyweight/ good quality, it was easy to fit and looks super smart once on position. Worth the extra cost in my opinion and would buy again.

I believe the company is genuinely invested in providing a reasonably priced quality product through an online platform. They have adopted a relatively simple explanatory process to convey the relevant requirements of the customers, which works fine for the straightforward project. However, for more complicated scenarios the simple explanation does not work and may put the customer off. In my case, I had one very wide window (blind) and one of a more normal size. Ordering for the simple scenario fell within the scope of the given explanations but for the wider blind, there were a lot of missing bits of information. My window was 287cm but the maximum fabric width (my preferred choice) was 280cm. Reading between the lines, I worked out that it could still work but needed a face-to-face chat; I used both the email and telephone to pose my questions and found the agents helpful but they naturally tended to answer the immediately posed question without exploring associated complexities, for example what sort of brackets would I have? How many brackets might be needed to support a blind of such length. It therefore required me to go back to the website for further exploration and thinking, and to come back with more questions. Ultimately, I worked out what I needed and how to place the order with instructions (not clear at the outset). After all the discussions, when I ordered, the order receiver, initially rejected the order because it did not fit the standard protocol but did give the option of continuing regardless; I chose the latter. The products arrived on time and I chose to get a professional to fit the blinds (wise in retrospect) because I would not have known about the potential need to drill through "lintels" and to ensure extremely precise alignment of the brackets to allow the luxury bracket holder to snap into place.
Although it was an arduous journey, the final products were as I had imagined and the whole project worked very well.
What I would have liked is a clearer road map at the beginning. I can see why the company has chosen a simple explanatory process but I would value a more detailed roadmap at the outset

Ordered 3 matching electric blinds for kitchen window and doors. As they are made to order there is a little wait (couple of weeks) between ordering and receiving the blinds but this is clear when ordering. Blinds arrived well packaged and within the stated timeframe with clear tracking of package/notification of when it would arrive. The blinds themselves are all really good, they match each other, the material looks as we expected, and were easy to install with clear instructions. The only minor improvement would have been having a print out of the installation instructions in with the blinds (you have to go back onto the website to find them). Honestly think they are the fanciest bit of home furnishing we've ever had (the remote control allows all 3 blinds to open/close in sync (or separately) which we really like!). Internal batteries that drive the blinds arrive fully charged and are supposed to last 6-9 months, haven't had it long enough to test that yet, but the instructions for recharging look simple with an easy to access socket to plug the charger in on one end of the blind. We got samples of the material for the blinds before we ordered them, and these took a few weeks to come in due to the company waiting for stock, but glad we waited for this as it did help us decide which pattern to go for to see the fabrics in the flesh. The blinds are good at keeping the heat out on hot sunny days as well as keeping light out at night (we went for the PVC fabric for easy cleaning as they're in the kitchen, but it seems as good as the blackout fabric that we have on blinds elsewhere in the house in terms of keeping light/heat out).

Instructions easy to follow.
No requirement for a second person to assist

Ordering was easy; product arrived on time, very well packed, easy to fit. Does the job perfectly.

Easy to measure up, easy to order, easy to fit, arrived in good time and look great at a fraction of the cost of well known brand.

Custom printed blind for a client which looks great. High quality printing on a a quality material. Ordering was quick and easy.

The colour was great and matches the the paint work. It was not the correct measurements I sent in. it was slightly smaller on the width I had to add a 1/4 inch piece of wood to the wall. Apart from that it is fine.

These are a great company. Very trouble free, our order was perfect, and we are happy we found you online. Thanks.

Lovely blind. Easy to order.

Really impressed with this company. I had a small issue with 1 of my blinds, this was dealt with straight away and without question.
I was kept updated throughout the process and the replacement was perfect.
Thank you 😊

I ordered 5 vertical blinds and 1 roller blind. The blinds are well made and good quality. Initial order was delayed by a week but this was comunicated. I made a mistake when adding the measurements on one blind and it was too short. I had taken insurance and a new blind was made and delivery very quickly.
The customer service has been excellent. Cost was reasonably.
I would recommend this company.
Thank you to all involved for your outstanding support.